Bluehighways Posted May 11, 2011 Report Share Posted May 11, 2011 I bought this program at Best Buy last week. Have been trying to get it to work. It is installed but when I click on the program it does not open/run. Ideas? Hope you can help me! Bluehighways I have: Microsoft Windows XP Media Center Edition Version 2002 Service Pack 3 Sony Vaio Intel Pentium® D CPU 3.00GHz 3.00 GHz, 1.00GB RAM Link to comment Share on other sites More sharing options...
sknis Posted May 11, 2011 Report Share Posted May 11, 2011 I bought this program at Best Buy last week. Have been trying to get it to work. It is installed but when I click on the program it does not open/run. Ideas? Hope you can help me! Bluehighways I have: Microsoft Windows XP Media Center Edition Version 2002 Service Pack 3 Sony Vaio Intel Pentium® D CPU 3.00GHz 3.00 GHz, 1.00GB RAM It is probably an installation problem. First do these things even if you have a new computer. Don't skip any steps. TURN OFF YOUR ANTI-VIRUS. Put the program disc back into your computer and when the option comes up, select to repair. After that and your computer reboots, you can turn on your anti-virus Never use a registry cleaner or you may be going through this exercise again. Link to comment Share on other sites More sharing options...
Bluehighways Posted May 14, 2011 Author Report Share Posted May 14, 2011 Did all the suggestions you gave me and still no result! It will not open. Anymore suggestions? Link to comment Share on other sites More sharing options...
sknis Posted May 14, 2011 Report Share Posted May 14, 2011 Did all the suggestions you gave me and still no result! It will not open. Anymore suggestions? You are leaving out details. Do you have <LI hasbox="2">Windows Media® Player 10, 11 or 12 Microsoft Internet Explorer 7 or 8 for registration and updates* (IE 9 , not beta will work also) When you say it is not opening, please describe any error messages. Can you open it from the Windows - Programs selection? Did you have your anti-virus OFF? As a last resort, download REVO Uninstaller and Uninstall the program using the MODERATE Mode. There will be a large number of registry entries for the program. make sure you select all and delete them. Reboot, turn off your anti-virus and reinstall. Revo is a free program that you can get from cnet.com. When you first installed the program, did your computer read the disc properly or where there some hiccups? Please be a little more wordy; you need to draw a picture for us. What is your computer experience? Just to cover the obvious, did you have the capture device plugged in when you installed the program AND are you sure that the program isn't opening minimized (at the bottom tool bar)? Link to comment Share on other sites More sharing options...
Bluehighways Posted May 23, 2011 Author Report Share Posted May 23, 2011 I'm not real sure what I did... Maybe re-formatting my computer??? (I needed to do that anyway) Reformatted computer Updated all programs Works like a gem now! Good program. Thank you for suggestions, they worked too. Link to comment Share on other sites More sharing options...
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Bluehighways
I bought this program at Best Buy last week. Have been trying to get it to work. It is installed but when I click on the program it does not open/run. Ideas? Hope you can help me! Bluehighways
I have:
Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 3
Sony Vaio Intel
Pentium® D CPU 3.00GHz
3.00 GHz, 1.00GB RAM
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