No Color.

[darkquestio]

I just bought this device and when I connect the component cables into the T.V the video is only in black and white. I have tried using different component cables and a different T.V with the same result. I tried connecting the game consoles component cable to the T.V and the color worked. Is this an issue with the game capture device?

[Cauptain]

I just bought this device and when I connect the component cables into the T.V the video is only in black and white. I have tried using different component cables and a different T.V with the same result. I tried connecting the game consoles component cable to the T.V and the color worked. Is this an issue with the game capture device?

 

Go to OPTIONs and select your correct signal (look shot):

 

 

Claudio

[darkquestio]

Go to OPTIONs and select your correct signal (look shot):

 

 

Claudio

 

I've tried every single one of them, and there is still no color on neither the T.V nor the game capture screen

[Cauptain]

I've tried every single one of them, and there is still no color on neither the T.V nor the game capture screen

 

What´s the source?? Console?? If PS3 console, reset your Ps3 with POWER ON pressed, wait 1 bip and release. Go to your TV and configure it in 720p only.

Edited May 14, 2011 by Cauptain

[darkquestio]

What´s the source?? Console?? If PS3 console, reset your Ps3 with POWER ON pressed, wait 1 bip and release. Go to your TV and configure it in 720p only.

It is both the PS3 and the Wii. I have already set the PS3 to 720p

[Cauptain]

It is both the PS3 and the Wii. I have already set the PS3 to 720p

 

I had the same problem with the PS3.

 

if you have another card to make the change for it first.

But it only took him to reset the configs and sets it to 720p, and reset my PC ready. everything worked normally.

 

Do it. Reset your PS3 and your PC

 

 

 

Claudio

[darkquestio]

I had the same problem with the PS3.

 

if you have another card to make the change for it first.

But it only took him to reset the configs and sets it to 720p, and reset my PC ready. everything worked normally.

 

Do it. Reset your PS3 and your PC

 

 

 

Claudio

 

I just reset them both and it is still the same. I believe the problem has to lie in the game capture device. Since no matter what component I try the T.V screen is still colorless.

[Cauptain]

I just reset them both and it is still the same. I believe the problem has to lie in the game capture device. Since no matter what component I try the T.V screen is still colorless.

 

Search in google for AMCAP, got it, open your RGC software , open AMCAP and select Signal in AMCAP. Test and reply.

 

Claudio

[darkquestio]

Search in google for AMCAP, got it, open your RGC software , open AMCAP and select Signal in AMCAP. Test and reply.

 

Claudio

 

Nothing shows up on AMCAP and the other two screens remain colorless

[Cauptain]

Nothing shows up on AMCAP and the other two screens remain colorless

Very complicated. Do you test in other PC??

[darkquestio]

Very complicated. Do you test in other PC??

 

No sadly I don't have another Pc I can test it on. But my concern is why is the T.V screen also colorless. Does it mean that the problem lies in the capture device?

[Cauptain]

No sadly I don't have another Pc I can test it on. But my concern is why is the T.V screen also colorless. Does it mean that the problem lies in the capture device?

 

Hummm try this: Set 480p for PS3 , conect in RGC, not use COMPONENT OUT, conect RGC on PC and open RGC software. Have colors??

[darkquestio]

Hummm try this: Set 480p for PS3 , conect in RGC, not use COMPONENT OUT, conect RGC on PC and open RGC software. Have colors??

 

No there are still no colors.

[Cauptain]

No there are still no colors.

 

Problably defective hardware. But I recommend try in other PC before exchange for a new RGC.

 

 

Claudio

[darkquestio]

Problably defective hardware. But I recommend try in other PC before exchange for a new RGC.

 

 

Claudio

 

I tried it on another PC ad it still did not work correctly. Would you happen to know how I would go about exchanging since I ordered it from online.

[Cauptain]

I tried it on another PC ad it still did not work correctly. Would you happen to know how I would go about exchanging since I ordered it from online.

 

Simple: ROXIO RGC Support

 

Claudio

[darkquestio]

Simple: ROXIO RGC Support

 

Claudio

 

Thank you for all of your help

[Guest ivanatrox]

darkquestio,

 

Please check your PM.

 

Ivan

[will123]

i have exact same problem no colour i have tried changing the tv thing on the software also i have a video of it in black and white but i have just bought a new hd component cable because my current one does not reach 1080i only pal settings ??? what shall i do i have also reset my computer and ps3 is it the device or ... ???

[will123]

YESHHHH ALL SORTED BUY AN HD COMPONENT CABLE OF EBAY FOR PS3 FOR ONLY #£3 AND NOW IT WORKS MINT BUY IT IF THIS PROBLEM HAS HAPPENED TO U

!!!