I purchased Toast Pro 11 today. After downloading 93.7% of the program over several hours, i know get a Error 403 code. Exceeded my maximum download requests.
I now can't resume the download nor can I contact anyone from Roxio by telephone and no one has responded to my email from earlier today.
Does anyone have a solution to this problem.
Toast_11_Pro_1100_669.dmg HTTP/1.1
Accept-Language: *
Range: bytes=2404460243-
User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
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Rusty6016
I purchased Toast Pro 11 today. After downloading 93.7% of the program over several hours, i know get a Error 403 code. Exceeded my maximum download requests.
I now can't resume the download nor can I contact anyone from Roxio by telephone and no one has responded to my email from earlier today.
Does anyone have a solution to this problem.
Toast_11_Pro_1100_669.dmg HTTP/1.1
Accept-Language: *
Range: bytes=2404460243-
User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Accept: */*
Accept-Encoding: identity
HTTP/1.1 403 Forbidden
Date: Mon, 16 May 2011 09:01:12 GMT
Server: Apache/2.2.14 (Unix) mod_perl/2.0.4 Perl/v5.8.0
Error-Message: Too many download attempts: 11. You were allowed to download only 5 times.
Error-Code: OTHER
X-Server-Name: dnl02@dc1dnl03
Connection: close
Transfer-Encoding: Identity
Content-Type: text/html
I am very frustrated
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