Videowave Won't Trim Mpg Files

[Brian from OKC]

I downloaded Creator 2011 a couple of weeks ago. I've imported files from DVDs, edited files, even burned a DVD with no problems. But now I've found something I hadn't encountered yet: Videowave won't trim MPG files. I can add MPGs to the production, and I can even PLAY them in the main VW window, but I can't TRIM them. The Trim window opens up just fine, but instead of showing the first frame of the clip like usual, it shows black. When I press Play in the Trim window, nothing happens -- the clock doesn't start running, and the frame doesn't advance. I can pull the blue cursor back and forth across the timeline, but the frame stays black and never changes, and if I press Play the blue cursor doesn't move. VW never freezes; at any point, I am able to click "Cancel" and return to the production, and even PLAY the MPG clip again if I want to.

 

I've done some trouble-shooting of my own, and found a few things...

* The file size doesn't matter (I've tried clips < 10 minutes long).

* I can trim MP4 and AVI files just fine, but not MPG files. I experimented with several different files of each type and always had those results.

* I can put an MP4, an AVI, and a MPG into the same production together, and VW will let me trim the MP4 & AVI, but not the MPG.

* I've tried using the Scissors icon at the top of the screen, the scissors icon immediately right of the "Storyline/Timeline/Internal" buttons, AND right-clicking on the clip & choosing "trim". They all led to the same result.

* Strangely, if I press "set start", the Start clock moves from 00:00:00:00 to -00:00:00:29. If I click "set end", the End clock moves from 00:00:00:00 to -00:00:00:19. They move to those same exact places for all MPG clips.

* I just imported some of these MPGs last week, using Creator 2011, so it's even more surprising that I can't trim them.

 

Anyone ever heard of this problem? Any advice?

Thanks

Brian, Oklahoma City

[Jim_Hardin]

... something wrong with your mpg files???

 

Quick test, run one through Video Copy and Convert:

 

 

Output it as an MPG:

 

 

While you are in VCC, try it's Trim function on your original:

 

 

 

It is a different program and I am curious how it will behave with the same files?

 

In any case, try the newly created mpg in VideoWave and see how it performs

[Brian from OKC]

Thanks Jim, I've taken your advice and it had interesting results. First, I WAS able to trim my original MPG in VCC, which is good news. But then I went back into VW, and the same file still will not trim there. Second, after I converted the old MPG to a new MPG, I was NOT able to trim the new MPG in VW. The plot thickens.

[Jim_Hardin]

No, the plot thins...

 

Let's try this...

 

Do the Prep Steps to the letter!

 

Then start to install of the Suite, only pick Repair when it is offered.

 

Hopefully that will fix the VW program.

[Brian from OKC]

No luck. Everything's up to date (just bought the PC a month ago, but I checked anyway). 2 hitches:

(1) I couldn't track down the file I downloaded from Roxio, so for the re-install attempt, I just went to Control Panel, Remove/Repair, and picked Repair.

(2) During the repair, I got a message "You are trying to use a network resource that is unavailable" and couldn't find something called CP.MSI. I ignored that and it said "Repair completed successfully".

 

If I can find the original download, I'll try a complete uninstall/re-install.

[Jim_Hardin]

The Updates are just Good Practices

 

The Really, really Important part is shutting down your Start Up items, AV in particular

 

Win7 has a place where it Normally stores downloads:

 

 

Check there for “Roxio” or “Creator” and you could just search your HDD for those words…

 

Once you locate it, I would use the Prep Steps, and perform an uninstall!

 

Then do an install.

 

As soon as you get Creator up and running, be sure you Burn a DVD with a copy of your download!

[Brian from OKC]

Well, I uninstalled Roxio and all components. Then I re-downloaded the app anew, and saved it so I'll know exactly where it is from now on. Re-installed Creator, re-installed SP1. No effect... still can't trim MPGs.

 

The only time I deviated from the norm was when I opted NOT to download the Content -- just the app. I guess I could try it again, and include the content, but that doesn't seem like it should make any difference (?)

Also, back in the days of EMC9 I found a set of instructions that would completely wipe Roxio from the machine after an uninstall -- digging into my reg keys, manually deleting folders that get left behind, everything. If there's a similar set of instructions for Creator2011, maybe that'd be worth a shot. Today I just uninstalled and re-installed. (And yes I did go into msconfig and disable startup.)

 

I appreciate your help. Can you keep it coming 'til we get this figured out?

[Brian from OKC]

I've found one more clue. In the Trim window, if I rotate the little "start" or "end" buttons on the upper-left and -right, Videowave DOES remember where I leave them. For example, on my 37-minute MPG I can scroll the Start to 00:00:03:08 and scroll the End to 00:36:12:17, click OK, and the clip retains those Start & End points.

 

So the view box is still black, and the blue cursor still does nothing, but the Start and End windows work. Of course, this isn't a good permanent solution, because rotating those little buttons through large video clips isn't feasible, but hopefully this will give us a clue to what's going on.

[bimicher]

I've found one more clue. In the Trim window, if I rotate the little "start" or "end" buttons on the upper-left and -right, Videowave DOES remember where I leave them. For example, on my 37-minute MPG I can scroll the Start to 00:00:03:08 and scroll the End to 00:36:12:17, click OK, and the clip retains those Start & End points.

 

So the view box is still black, and the blue cursor still does nothing, but the Start and End windows work. Of course, this isn't a good permanent solution, because rotating those little buttons through large video clips isn't feasible, but hopefully this will give us a clue to what's going on.

 

Have you tried the Split and delete method of trimming video?

The only time I use Trim if I need to remove 10 or less frames from the beginning or end of a clip. For all other cases I use the split and delete method.

[Jim_Hardin]

OK, so there probably isn’t anything wrong with the program, let’s look at your PC.

 

Specifically your Video Card/Chip and current version of the software for it… Also what video resolution & settings are you running? (

 

List out the rest of the specs like you see in our signature blocks.

[Brian from OKC]

Device Manager > Display adapters > ATI Radeon HD 5450. Driver date is 11/9/2010. Driver version is 8.792.0.0 and Windows says the software for my driver is up to date.

Control panel > Appearance and personalization > Display > Screen resolution is 1920x1200. Display is 1.HH281.

Dell Inspiron 580, Windows 7 Home Premium (64 bit OS)

Intel Core i5 760 2.80GHz w/ 8.00 GB RAM

 

Also I'll study up on Split-and-delete.

[gi7omy]

Your graphics driver is well out of date

 

Go here and download the latest one (11.5)dated May 2011

 

http://sites.amd.com/us/game/downloads/Pages/radeon_win7-64.aspx

[sknis]

Device Manager > Display adapters > ATI Radeon HD 5450. Driver date is 11/9/2010. Driver version is 8.792.0.0 and Windows says the software for my driver is up to date.

Control panel > Appearance and personalization > Display > Screen resolution is 1920x1200. Display is 1.HH281.

Dell Inspiron 580, Windows 7 Home Premium (64 bit OS)

Intel Core i5 760 2.80GHz w/ 8.00 GB RAM

 

Also I'll study up on Split-and-delete.

 

Perhaps this tutorial I made for EMC 8,9, 10 will help. It is the same process in Creator 2011.

 

You also have the option of using scenes if you have a long video and a lot to cut.. Another video.

[Brian from OKC]

Thanks... updated the driver. I still wonder why the machine told me there was no update available, but that's a whole different thread. Unfortunately it didn't make any difference. Still can't trim MPGs. Am I the only person having this problem? Weird.

[Jim_Hardin]

Thanks... updated the driver. I still wonder why the machine told me there was no update available, but that's a whole different thread. Unfortunately it didn't make any difference. Still can't trim MPGs. Am I the only person having this problem? Weird.

To do things RIGHT, you have to do them for yourself…

 

“Windows Updates” are foremost for Windows not for other applications.

 

Video Card updates are almost a Monthly affair, bookmark the site and check it for yourself around the first of the month:

AMD

NVIDIA

[Brian from OKC]

I'll resurrect this once more... I just flashed back to my days with Creator 9. Every time I did an uninstall/reinstall, and tried to launch VideoWave for the first time (or was it DVD Builder?), i would be prompted to update an MPEG-2 codec or something. Sorry it's vague -- been a couple of years. I would click OK, and a black box would appear from the center of the screen, then quickly expand to the corners, then contract back to a single pixel, then expand again. It would do that for about 15 seconds and then I was good to go.

 

I don't even know what a "Codec" is. Might I have an outdated one?

 

Thanks for everyone's help on this. This might be my last attempt at a fix. I've adopted the Split-and-Delete strategy, but it leaves something to be desired. It sometimes won't split because the resulting blocks would be too small. I definitely prefer VW's Trim window, if I could get it to work.

[Jim_Hardin]

'DVD Builder' was only in EMC 6 & 7...

 

EMC 9 was unique and used an MPEG license verification. NO other version has since.

 

Similar??? Yet completely different

[MissTy]

I have the same problem with creator 2009 since a week (maybe a bit longer, but I hadn't used the program for a few months )

Somethings different though.... I can't trim ANY files (not AVI, not Mpeg, NOTHING )

[sknis]

I have the same problem with creator 2009 since a week (maybe a bit longer, but I hadn't used the program for a few months )

Somethings different though.... I can't trim ANY files (not AVI, not Mpeg, NOTHING )

 

MistTy, Please don't double post. You already have a thread going and an answer to your issue.

[Jim_Hardin]

No reason to leave this Topic open any longer...