Cd/dvd Custom Layout

[TiJo]

Anyone know what's gone wrong with custom disk layouts in Toast 11?

 

I've done it as I normally would by designing layout for a disk image (.cdr) in Finder, then eject and remount it to lock. (Os 10.6.6)

 

After burning with Toast 11, the root layout is ok but in one subfolder the icons are on top of each other, in the two other they've rearranged to alphabetical order.

 

Locking (removing rights) in "get info" in Finder didn't help, the result was 3 times exactly the same.

 

This procedure worked just fine in Toast 10.

 

 

Any input is appreciated.

 

Related issue: http://forums.support.roxio.com/topic/67544-data-cd-with-custom-graphics/

Edited May 23, 2011 by TiJo

[TiJo]

Here's what Roxio says:

 

Please be informed that if you arrange files in order you need before burning. It will be changed in Chronological order or by alphabetical order or by the File Size while encoding. This is the reason why it is not burning in the order as you fixed.

 

Regards, Dilon, Roxio Customer Care

 

---

Me:

 

I'm sorry to say that you just state the obvious. I don't need you to explain me what happened. That re-arranging against my wishes by Toast version 11 is actually the problem here. I would expect you to find a solution for this NOT to happen.

 

Let me explain again: From the very same disk image file, disk layout comes as it should in Toast 10, but not in Toast 11.

 

---

Roxio:

 

I really understand your concern.

 

But the real thing this Toast 11 will encode or arrange only in chronological order even if you arrange it in order of your own.

 

---

Me:

 

How is this possible. I was not informed of this kind of change before buying. Why should Toast 11 behave differently with this matter from Toast 10.

 

What you say is true only partially. As you see in my pics, it arranges NOT in chronological BUT alphabetical order, and only for the subfolders! Furthermore, as you see, in one subfolder the icons are ON TOP OF EACH OTHER.

 

Disk layout is partially critical to some of my (professional) disk burns. Why should I accept this to be changed without prior notice? Even Roxio makes custom layouts to it's software disks...

 

---

 

??????????? What the…

[tsantee]

Sometimes the support folks know less about Toast than you do when it comes to special approaches. What you're asking about is something that I know is possible in prior versions of Toast but I've never bothered to do it myself. So I'm not much help here. You seem to have revealed a bug in Toast 11 because there is no reason for it to change from Toast 10. I suggest sending a private message to jonatsonic or patatrox to bring the matter to the developer's attention. There also is a feedback link in Toast Help.

 

Just to clarify. did you start by creating a temporary partition from Toast's Utilities menu? If you walk me through the steps I can confirm your results or maybe (though unlikely) find a resolution. Thanks.

[TiJo]

Sometimes the support folks know less about Toast than you do when it comes to special approaches. What you're asking about is something that I know is possible in prior versions of Toast but I've never bothered to do it myself. So I'm not much help here. You seem to have revealed a bug in Toast 11 because there is no reason for it to change from Toast 10. I suggest sending a private message to jonatsonic or patatrox to bring the matter to the developer's attention. There also is a feedback link in Toast Help.

 

Just to clarify. did you start by creating a temporary partition from Toast's Utilities menu? If you walk me through the steps I can confirm your results or maybe (though unlikely) find a resolution. Thanks.

 

 

Hey Guru Tsantee!

 

Thanks for your support. This procedure is "ancient" ands its really a Finder thing rather then Toast. Toast 11 just seems to mess it up. Last time I had trouble with this matter was when migrating from T9 to T10.

 

If you want to try, it's very easy – though it only works for the Mac partition. Put everything in a new folder and drag that to Disk Utility icon. When you get the dialogue ("New Disk Image from a Folder"), choose DVD/CD-Master (Encryption: None). Takes a while and then you have a disk image (.cdr).

 

Open the disk image and design it by adjusting Disk Options (cmd-J) and arranging files', folders' and subfolders' placement to your pleasing. Then un-mount the image, this will lock the designs you made for Finder. Mount it again by clicking the icon and voilá - your design should be there. Sometimes I had to do al this again due to some Finder glitch.

 

Now, burning with Toast 10 the resulting CD or DVD should look exactly like that in Finder. Worked for me every time.

 

The disk image thing could be made with Toast itself too, but I never tried. The (very old) KB article Roxio offers us is somehow peculiar, involving signing out Finder and back in– no point there: http://kb.roxio.com/search.aspx?URL=/content/kb/ET6000037&PARAMS=

[TiJo]

Here's link to a pic with the layout glitches:

 

https://techsupport.roxio.com/uploads/20110525162339719.png

 

 

There's 4 situations in that pic: .cdr in Finder (original dmg), disk after T10, disk after T11 and disk after following the Roxio KB article (http://kb.roxio.com/...6000037&PARAMS=).

Edited May 29, 2011 by TiJo

[tsantee]

Here's link to a pic with the glitches in layout in Toast 11

 

https://techsupport.roxio.com/uploads/20110525162339719.png

So it is the icon size that's different.

[TiJo]

Well, if I follow the Roxio KB article procedure, all custom design reset. Icon sizes go to basic.

 

 

With my previously explained way, Toast 11 does basically same job as Toast 10, but inside sub-folders, the order is messed up and icons are stacked on top of each other too. My chosen Icon size remains though.

 

There are 4 different situations in the same pic ('cause Roxio system only allow 1 attachment).

 

 

 

BTW, I tried to make the disk image in Toast to see if there was any difference. Making of the (empty) dmg (.toast) was perhaps somewhat faster then with Disk Utility. The resulting disk was spitting image of the earlier ones, with all the same flaws.

Edited May 29, 2011 by TiJo

[TiJo]

Any news?

[tsantee]

Any news?

I took a different approach and it seems to be working for me. I had Toast make the temporary partition using that option in the Utilities menu. I then dragged in five folders from my hard drive. I customized the order, arrangement, display style (and icon size where possible) and background for each folder. I clicked the "Always open in [whatever} view" in the View Options window. I then unmounted the disc image and mounted it again to see if everything was the same, which it was except for the one that I forgot to mark "Always open in..." in the View Options. I burned the disc image using the Image File setting in the Copy window and the resulting CD all matched the layout I created.

 

I'm wondering if marking that box in View Options wasn't necessary in the previous version of Toast but is now necessary in order to lock in certain views.

[TiJo]

Thanks for taking the trouble. Seems you did exactly what i've been doing, except you used the Copy-tab and I have always used the Data (Mac & PC) -tab. I'm not sure if using Copy-tab makes the disc readable in Windows too and I need my discs to be used in both.

 

As said, this disk image layout design is all Finder thing and not at all a Toast feature. You are right in that you need to check the appropriate box (icons or list) for each folder as well as for the main level to keep the design in that mode. This was always so (with T10 too). I suppose this layout info (how to show it in Mac Finder/s) is stored in invisible disk files (like .DS_Store), and that's why u need to un-mount and re-mount to make the changes apply. (I just wish I would be able to design the Windows partition too.)

 

 

Well, I made a disc just like you did, and it does work when using tab: Copy - Image File. Only thing here is the PC-compatibility-issue... Haven't got a PC here readily available so can't test the disc now (my time is 3:23 am).

 

Burning this same disk image (Toast-made Temp Partition) in Data-tab with Mac & PC setting is still messed: the main level of disc is ok, but inside the folders the order has gone to alphabetical, and in some the icon sizes has gone to basic small (I used 180x180).

 

 

-------

My Os is 10.6.6/Intel, as I had to re-install it: 10.6.7 messed OT-fonts (and a few other things as it seems) and had Acrobat and Indesign crash due to that.

Edited June 4, 2011 by TiJo

[tsantee]

Thanks for taking the trouble. Seems you did exactly what i've been doing, except you used the Copy-tab and I have always used the Data (Mac & PC) -tab. I'm not sure if using Copy-tab makes the disc readable in Windows too and I need my discs to be used in both.

 

As said, this disk image layout design is all Finder thing and not at all a Toast feature. You are right in that you need to check the appropriate box to keep the design in that mode. This was always so (with T10 too). I suppose this layout info (how to show it in Mac Finder/s) is stored in invisible disk files (like .DS_Store), and that's why u need to un-mount and re-mount to make the changes apply. (I just wish I would be able to design the Windows partition too.)

 

 

Well, I made a disc just like you did, and it does work when using tab: Copy - Image File. Only thing here is the PC-compatibility-issue... Haven't got a PC here readily available so can't test the disc now.

 

Burning this same disk image (Toast-made Temp Partition) in Data-tab with Mac & PC setting is still messed: the main level of disc is ok, but inside the folders the order has gone to alphabetical, and in some the icon sizes has gone to basic small (I used 180x180).

 

 

-------

My Os is 10.6.6/Intel, as I had to re-install it: 10.6.7 messed OT-fonts (and a few other things as it seems) and had Acrobat and Indesign crash due to that.

No, It won't load on a PC. We're narrowing it down so that we can tell Roxio what needs to be fixed.

[TiJo]

Oh yes – I followed your advise and sent messages to both jonatsonic and patatrox about this thread earlier. I also sent feedback with thread address.

 

Judging by Mr. Dillons response to this matter ("Its a New Feature"), I have doubts... but you should know more about Roxio's commitment then I do, with your vast experience. Though I too have been using Toasts since the dawn, and it has gone better and better this far.

[tsantee]

Oh yes – I followed your advise and sent messages to both jonatsonic and patatrox about this thread earlier. I also sent feedback with thread address.

 

Judging by Mr. Dillons response to this matter ("Its a New Feature"), I have doubts... but you should know more about Roxio's commitment then I do, with your vast experience. Though I too have been using Toasts since the dawn, and it has gone better and better this far.

It's keeping some of the window info such as the background color (or imate), the icon size and the view option. But Toast is rearranging the items in alphabetical order, changing placements in icon view and changing the window size to some apparent default. It could be that Toast is removing .ds stores files but I'm not technically savvy to know if that's the whole issue. Years ago there was a problem where Toast was including those invisible files if a user opened a VIDEO_TS folder in the Finder before dragging it to Toast. The DVD players wouldn't recognize the video DVD when those were present so Toast was written to automatically strip those out of the VIDEO_TS folders. Maybe this new version is stripping them out of all folders. Just a wild guess. Look inside one of the discs that is correct and one of the incorrect ones and search for invisible files. Maybe there is no .ds stores files in the incorrect one.

[TiJo]

I think you put your finger on the right spot again... Here's what's under the hood on those discs:

 

 

1st messed disc, made with T11, with 5 subfolders:

 

.background folder (this is background picture from a subfolder on old Roxio-made Toast 10 disc; hanging there 'cause I've copied the whole folder from T10 disc and then same folder to this disc)

.DS_Store exec-file (only 1 of these!)

.Spotlight-V100 folder

AUTORUN.INF file

Desktop DB exec-file

Desktop DF exec-file

 

---

 

2nd messed disc, made with T11, with 5 subfolders:

 

.background folder

.DS_Store exec-file X 1

AUTORUN.INF file

Desktop DB exec-file

Desktop DF exec-file

 

---

 

OK disc, made with T10, with 5 subfolder:

 

.background folder

.DS_Store exec-file X 4 !!! (2 of the subfolders are empty on purpose; maybe they don't need .DS_Store)

AUTORUN.INF file

Desktop DB exec-file

Desktop DF exec-file

 

---

 

.dmg Disk Image file, that these discs were made of, with 5 subfolder:

 

.background folder

.DS_Store exec-file X 4

Desktop DB exec-file

Desktop DF exec-file

.fseventsd folder

 

---

 

.dmg Disk Image file from Roxio, with 2 subfolders:

 

.background folder (containing disc root background .png picture)

.DS_Store exec-file X 3

Desktop DB exec-file

Desktop DF exec-file

Edited June 4, 2011 by TiJo

[TiJo]

(Slightly out-of-topic) A hint to all:

 

 

Keep in mind, that if you burn a disc by dragging the content to Toast window, some potentionally sensitive info about your system is transferred within those invisible files every disc has on it.

 

To prevent that, make a disk image file first (.cdr or .toast) of your files for burning (see above) and take that to Toast. (After they've repaired this thingy of course.)

 

Although, it does seem, that some variating info remains on disc (.Spotlight-V100 folder not on all discs)? I don't know how much info the Desktop files contain about the originating system – perhaps even computer UUI or burner ID? Great for a CSI guy... TextEdit shows only few letters text in Desktop DB, the DF seems empty.

Edited June 4, 2011 by TiJo

[TiJo]

Here's what's in the .DS-Store file (obviously info about layout):

(The Toast 10 strings you see there are because this disc contains the Toast 10 sw)

 

Bud1((	 /BD   HD/BD   MR-T0W1K-32U48-PBR8Sicvpblob¢bplist00fi	

_backgroundColorBlueXiconSizeXtextSize_backgroundColorRed^backgroundType_backgroundColorGreen[gridOffsetX[gridOffsetY\showItemInfo_viewOptionsVersionYarrangeBy]labelOnBottom_showIconPreview[gridSpacing#?#@0#@(#?#?##Tnone		#@Y%;DMbqàî†≠¬Ã⁄ϯ
'09:?@AJ#? @Ä @Ä @Ä @HD/BD   MR-T0W1K-32U48-PBR8SvstltypeicnvOhjelmatIlocblob≤rˇˇ^@Pro ApplicationsIlocblobäKAˇˇPro ApplicationsbwspblobØbplist00÷		\WindowBounds[showSidebar]ShowStatusBar[showPathbar[showToolbar\SidebarWidth_{{617, 652}, {936, 926}}		¿".<HTa|}~Ä
ÇPro Applicationsicvpblob¢bplist00fi	

XiconSize_backgroundColorBlueXtextSize_backgroundColorRed^backgroundType_backgroundColorGreen[gridOffsetX[gridOffsetY\showItemInfo_viewOptionsVersionYarrangeBy]labelOnBottom_showIconPreview[gridSpacing#@fÄ#?#@(#?#?##Tnone	#@Y%.DMbqàî†≠¬Ã⁄ϯ
'09:?@AJPro ApplicationsvstltypeicnvToast 10 TitaniumIlocblobào@ˇˇToast 10 TitaniumbwspblobØbplist00÷		\WindowBounds[showSidebar]ShowStatusBar[showPathbar[showToolbar\SidebarWidth_{{876, 695}, {707, 851}}		¿".<HTa|}~Ä
ÇToast 10 Titaniumicvpblob¢bplist00fi	

XiconSize_backgroundColorBlueXtextSize_backgroundColorRed^backgroundType_backgroundColorGreen[gridOffsetX[gridOffsetY\showItemInfo_viewOptionsVersionYarrangeBy]labelOnBottom_showIconPreview[gridSpacing#@fÄ#?#@(#?#?##Tnone	#@Y%.DMbqàî†≠¬Ã⁄ϯ
'09:?@AJToast 10 TitaniumvstltypeicnvToast 10 Titanium HD/BD Plug-inIlocblobàx ˇˇ]@Toast10   1T-78BJW-P53DM-HLLUBIlocblobà$DˇˇToast10   1T-78BJW-P53DM-HLLUBbwspblobØbplist00÷		\WindowBounds[showSidebar]ShowStatusBar[showPathbar[showToolbar\SidebarWidth_{{48, 1336}, {192, 193}}		¿".<HTa|}~Ä
ÇToast10   1T-78BJW-P53DM-HLLUBicvpblob¢bplist00fi	

_backgroundColorBlueXiconSizeXtextSize_backgroundColorRed^backgroundType_backgroundColorGreen[gridOffsetX[gridOffsetY\showItemInfo_viewOptionsVersionYarrangeBy]labelOnBottom_showIconPreview[gridSpacing#?#@0#@(#?#?##Tnone		#@Y%;DMbqàî†≠¬Ã⁄ϯ
'09:?@AJToast10   1T-78BJW-P53DM-HLLUBvstltypeicnv	.bwspblobÆbplist00÷		\WindowBounds[showSidebar]ShowStatusBar[showPathbar[showToolbar\SidebarWidth_{{16, 808}, {825, 765}}		¿".<HTa{|}~
Å.icvpblob¢bplist00fi	

_backgroundColorBlueXiconSizeXtextSize_backgroundColorRed^backgroundType_backgroundColorGreen[gridOffsetX[gridOffsetY\showItemInfo_viewOptionsVersionYarrangeBy]labelOnBottom_showIconPreview[gridSpacing#?#@fÄ#@(#?#?##Tnone		#@Y%;DMbqàî†≠¬Ã⁄ϯ
'09:?@AJ.vstltypeicnv
DocumentationIlocblobäKBˇˇ
DocumentationbwspblobØbplist00÷		\WindowBounds[showSidebar]ShowStatusBar[showPathbar[showToolbar\SidebarWidth_{{482, 735}, {729, 811}}		¿".<HTa|}~Ä
Ç
Documentationicvpblob¢bplist00fi	

XiconSize_backgroundColorBlueXtextSize_backgroundColorRed^backgroundType_backgroundColorGreen[gridOffsetX[gridOffsetY\showItemInfo_viewOptionsVersionYarrangeBy]labelOnBottom_showIconPreview[gridSpacing#@fÄ#?#@(#?#?##Tnone	#@Y%.DMbqàî†≠¬Ã⁄ϯ
'09:?@AJ
DocumentationvstltypeicnvHD/BD   MR-T0W1K-32U48-PBR8SIlocblobé#CˇˇHD/BD   MR-T0W1K-32U48-PBR8SbwspblobØbplist00÷		\WindowBounds[showSidebar]ShowStatusBar[showPathbar[showToolbar\SidebarWidth_{{42, 1335}, {192, 193}}		¿".<HTa|}~Ä
Çanium HD/BD Plug-inIlocblobàx ˇˇ]@Toast10   1T-78BJW-P53DM-HLLUBIlocblobà$DˇˇToast10   1T-78BJW-P53DM-HLLUBbwspblobØbplist00÷		\WindowBounds[showSidebar]S(E	 DSDB `Ä0@Ä @Ä @#Tnone	#@Y%.DMbqàî†≠¬Ã⁄ϯ
'09:?@AJ
DocumentationvstltypeicnvHD/BD   MR-T0W1K-32U48-PBR8SIlocblobé#CˇˇHD/BD   MR-T0W1K-32U48-PBR8SbwspblobØbplist00÷		\WindowBounds[showSidebar]ShowStatusBar[showPathbar[showToolbar\SidebarWidth_{{42, 1335}, {192, 193}}		¿".<HTa|}~Ä
Çanium HD/BD Plug-inIlocblobàx ˇˇ]@Toast10   1T-78BJW-P53DM-HLLUBIlocblobà$DˇˇToast10   1T-78BJW-P53DM-HLLUBbwspblobØbplist00÷		\WindowBounds[showSidebar]S

Edited June 4, 2011 by TiJo

[TiJo]

Today, I sent this to Roxio "support":

 

---

Dear Sir We the clients have isolated the disk image layout bug in Toast 11 at the Forum.

Version 11 seems to rip off the .DS_Store files for subfolders from the disc to be burned. This is changed from Toast 10, which leaved those .DS_Store files untouched – as it should, since they are Mac Finder domain.

Please have your technically competent personnel look at Forum thread http://forums.suppor...-custom-layout/

Edited June 13, 2011 by TiJo

[TiJo]

On June 13th, no answer from "support" yet... (!)

[TiJo]

June 18th Roxio dared to send me this respond! Like we all wouldn't be trying to use the 11.0.2! Roxio "support" seems to be the biggest joke of all. Next time I won't be so easily fooled to upgrade, even with their desperate-style daily e-mail campaign ("Please please pleeease upgrade and give us the money – Special Price For You My Friend!").

 

 

---

 

Dear X,

I can really understand your frustration.

I suggest you to click on this link given below to download free updates available for Toast 11:

http://www.roxio.com/enu/support/toast/software_updatesv11.html

Regards,

Andrea

Roxio Customer Car

Edited June 18, 2011 by TiJo

[TiJo]

23.6.: Here's Roxio help's "solution" to this problem. I feel insulted again.

---

In order to resolve the issue, please do a clean installation of your Toast 11 Titanium software.

Thank you. Have a wonderful day.

----

Status of your ticket has been changed to "Solved".

Edited July 7, 2011 by TiJo

[TiJo]

Installed 11.0.3 update (which is not available at the support web site).

There's some improvement in layout: Toast now seems to remember icon and window sizes for level's 1st/root and 2nd of disk.

3rd level (folder inside folder) lost its design.

File custom order still becomes alphabetical.

[patatrox]

I sent you a PM with my contact info so I get can a bit more info - thanks!

[TiJo]

I sent you a PM with my contact info so I get can a bit more info - thanks!

 

 

 

patatrox, did u forget this matter all together...? Haven't heard of you since.

 

Edited August 22, 2011 by TiJo

[TiJo]

Mid October now and no development on this issue...

 

No solution nor any kind of support from Roxio yet.

 

[TiJo]

Sweet deal, Roxio... The way you bombarded me to buy your "upgrade" Toast 11... I can only think you peoples' purpose in life and essence of your business now is changed to milk money out of suckers.

 

What was the big advance justifying new version number and new money collection?

 

 

 

 

November now, still no support nor info of any kind about this matter. I only use the good old Toast 10 because of this.

 

patatrox has vanished since July, jonatsonic does not answer to mail, Indian semi-automated "support" can "really understand my frustration"...

 

 

Roxio: guess if I'll be sending my money to you in the future...?

Edited April 7, 2012 by TiJo