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No Video Signal


MoneyBlues

Question

I just purchased EasyVHStoDVD with the USB interface. I'm running Windows 7 64 bit. I first installed from the DVD and did receive a signal into the VHStoDVD software. However, I wanted to use Windows Live Movie Maker or Pinnacle Studio and they did not recognize the USB video driver, so I got the latest driver from Roxio (RoxioC2009USBCaptureDriver.zip).

 

When I try to install the latest Roxio driver from the setup in the Zip file, it proceeds part way thru "Installing..." and give a message "This update is not applicable to your computer". Click "OK" and the setup program is dead in the water and I have to CTRL-Alt-Del to kill it. I have never gotten a picture since (in VHStoDVD, WLMM, or Pinnacle Studio).

 

I have tried to uninstall, and reinstall the drivers. Even manually pointing to the DVD folder VIDEOCAP_USB_X64. I have uninstalled webcams and they all still work with all the softwares. Yet, the VHXtoDVD USB device appears unresponsive. Reading threads here, I see the driver must show up correctly in the Device Manager. When I plug my USB device in, I get the following under "Sound, video and game controllers":

 

Roxio Video Capture USB, Manufacturer: Roxio, device is working properly, Driver date 10/24/2008

USB 2861 Device, Manufacturer: (Generic USB Audio), Driver Date 11/19/2010

 

I have uninstalled the Roxio easyVHStoDVD and removed "Roxio" folder from "Program Files (x86)" folder several times.

 

How to make it work in EasyVHStoDVD software? and then, can it also work in WLMM?

 

Thanks,

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I just purchased EasyVHStoDVD with the USB interface. I'm running Windows 7 64 bit. I first installed from the DVD and did receive a signal into the VHStoDVD software. However, I wanted to use Windows Live Movie Maker or Pinnacle Studio and they did not recognize the USB video driver, so I got the latest driver from Roxio (RoxioC2009USBCaptureDriver.zip).

 

So you've made a mess of things! <_<

 

Plug the device in and right click uninstall the entries that show up in device manager, remove the USB device and reboot the PC.

 

Put the disc in and when the installer offers a repair run it and reboot.

 

Now try the USB device and see what shows in device manager?

 

Does it work with the V2D software?

 

post-97-063830400 1306241296.jpg

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Thanks, Digital Guru. I'm not on that computer until Friday night, but I think I've tried all of that about a dozen times. Uninstall/Install/Use DVD/Use ZIP, etc. Maybe just never the exact correct sequence you mention but very close. In my trials, I noticed that several times it installs a driver automatically before I can even stop it to do it manually. I've even tried to uninstall the device and checked "Remove device Driver".

 

Anyway, I'll follow your suggestions to the "T" on Friday. Is this supposed to work with Windows Live Movie Maker, or Pinnacle Studio? I know Pinnacle is probably a competitor, but it's paid for!

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Thanks, Mr. Ru. This worked. One note to add: when the USB device is first inserted as described here, it shows up as a Generic USB 2861 device. Don't be impatient, it takes a minute or so and it then shows up as described below.

 

Now, how to make it work with WLMM? Can you offer any thoughts?

 

Thanks.

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