Support- No Reply Email

[OREFIELDANNIE]

I have a problem with my VHS TO DVD PLAYER and sent my problem to your support team the answer I received from you folks was instructions of what to do copy paste select and send this info back to you ... HOWEVER there is no email address to send my info copy and paste to you folks for any support. Is this some kind of joke from your company??? If it is let me i on it! Orefieldannie

[bimicher]

I have a problem with my VHS TO DVD PLAYER and sent my problem to your support team the answer I received from you folks was instructions of what to do copy paste select and send this info back to you ... HOWEVER there is no email address to send my info copy and paste to you folks for any support. Is this some kind of joke from your company??? If it is let me i on it! Orefieldannie

 

This is not Roxio Suppot or Customer Service but only a users forum where users help each other.

 

What is " VHS TO DVD PLAYER"? I have never heard of it. Please tell us exactly what program you have (use the correct name) and what problem you are having. Someone here may be able to help

[ogdens]

I have a problem with my VHS TO DVD PLAYER and sent my problem to your support team the answer I received from you folks was instructions of what to do copy paste select and send this info back to you ... HOWEVER there is no email address to send my info copy and paste to you folks for any support. Is this some kind of joke from your company??? If it is let me i on it! Orefieldannie

 

Were just fellow users on here (This NOT Roxio support).

 

Tell us more info of exactly what Roxio program you have. What O/S, provide as much detail as possible as what you are trying to do.

 

The more info you provide,the sooner we can help you.

 

You could look at some other post's on the forum (for the program you have, like this for example http://forums.support.roxio.com/forum/216-easy-vhs-to-dvd/ .

[Jim_Hardin]

I have a problem with my VHS TO DVD PLAYER and sent my problem to your support team the answer I received from you folks was instructions of what to do copy paste select and send this info back to you ... HOWEVER there is no email address to send my info copy and paste to you folks for any support. Is this some kind of joke from your company??? If it is let me i on it! Orefieldannie

Just for your information, I am assuming this was an email... In that case, you simply click Reply

 

But like the others said, we will be glad to help you when you supply the info that was asked for