Jubes Posted June 1, 2011 Report Share Posted June 1, 2011 Experts I have just bought Roxio Creator 11 This software is stopping my PC from Shutting Down or Restarting, it just sits on teh 'Shutting Down' Screen. Sometimes I have seen a BSOD. When I uninstall Roxio Creator 11, my machine returns to normal. Reinstall - Same problem. This issue happens with or without the SP1 from last year. I have WIN7 64 Bit Ultimate I7 2600 Processor 4 Gb Ram SataIII Hard disk ASUS Motherboard 560 TI NVIDIA Graphics Any help would be greatly appreciated. J Link to comment Share on other sites More sharing options...
cdanteek Posted June 1, 2011 Report Share Posted June 1, 2011 Experts I have just bought Roxio Creator 11 This software is stopping my PC from Shutting Down or Restarting, it just sits on teh 'Shutting Down' Screen. Sometimes I have seen a BSOD. When I uninstall Roxio Creator 11, my machine returns to normal. Reinstall - Same problem. This issue happens with or without the SP1 from last year. I have WIN7 64 Bit Ultimate I7 2600 Processor 4 Gb Ram SataIII Hard disk ASUS Motherboard 560 TI NVIDIA Graphics Any help would be greatly appreciated. J Are you following this? Preparing your computer for installing Roxio products > http://kb.roxio.com/search.aspx?URL=/content/000080GN And this when you uninstall? Complete uninstall instructions for Creator 2011> http://kb.roxio.com/search.aspx?URL=/content/000274CR&PARAMS=set-locale=en Link to comment Share on other sites More sharing options...
Jubes Posted June 1, 2011 Author Report Share Posted June 1, 2011 Are you following this? Preparing your computer for installing Roxio products > http://kb.roxio.com/search.aspx?URL=/content/000080GN And this when you uninstall? Complete uninstall instructions for Creator 2011> http://kb.roxio.com/search.aspx?URL=/content/000274CR&PARAMS=set-locale=en I will try all this tonight. Thanks J Link to comment Share on other sites More sharing options...
Jubes Posted June 5, 2011 Author Report Share Posted June 5, 2011 I will try all this tonight. Thanks J Tried all above, stil same problem.. Anyone else seen this? Thanks in advance J Link to comment Share on other sites More sharing options...
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Jubes
Experts
I have just bought Roxio Creator 11
This software is stopping my PC from Shutting Down or Restarting, it just sits on teh 'Shutting Down' Screen.
Sometimes I have seen a BSOD.
When I uninstall Roxio Creator 11, my machine returns to normal. Reinstall - Same problem.
This issue happens with or without the SP1 from last year.
I have WIN7 64 Bit Ultimate
I7 2600 Processor
4 Gb Ram
SataIII Hard disk
ASUS Motherboard
560 TI NVIDIA Graphics
Any help would be greatly appreciated.
J
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