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Creator 11 Is Causing Win7 64Bit To Stop Shutdown Of Pc


Jubes
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I have just bought Roxio Creator 11

 

This software is stopping my PC from Shutting Down or Restarting, it just sits on teh 'Shutting Down' Screen.

Sometimes I have seen a BSOD.

 

When I uninstall Roxio Creator 11, my machine returns to normal. Reinstall - Same problem.

This issue happens with or without the SP1 from last year.

 

I have WIN7 64 Bit Ultimate

I7 2600 Processor

4 Gb Ram

SataIII Hard disk

ASUS Motherboard

560 TI NVIDIA Graphics

 

Any help would be greatly appreciated.

 

J

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Experts

 

I have just bought Roxio Creator 11

 

This software is stopping my PC from Shutting Down or Restarting, it just sits on teh 'Shutting Down' Screen.

Sometimes I have seen a BSOD.

 

When I uninstall Roxio Creator 11, my machine returns to normal. Reinstall - Same problem.

This issue happens with or without the SP1 from last year.

 

I have WIN7 64 Bit Ultimate

I7 2600 Processor

4 Gb Ram

SataIII Hard disk

ASUS Motherboard

560 TI NVIDIA Graphics

 

Any help would be greatly appreciated.

 

J

 

Are you following this?

 

Preparing your computer for installing Roxio products > http://kb.roxio.com/search.aspx?URL=/content/000080GN

 

And this when you uninstall?

 

Complete uninstall instructions for Creator 2011> http://kb.roxio.com/search.aspx?URL=/content/000274CR&PARAMS=set-locale=en

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