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.avi Crashes Toast 11


smeeple
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Hi--

As soon as I drop in an,avi file to burn to DVD, Toast 11 immediately crashes with not even the usual crash report. This has just started after burning many old "Noirs" to disk. Also, when i start it up, it behaves as if it the first time, asking for license again, installation options, etc. I did manage to burn a data disk, but any audio or video crashes it. I have uninstalled and reinstalled now about 4 times. Is there some file somewhere that is not affected by the uninstall procedure? I have used both appzapper and cleanmymac. Please, please, please help! This is really frustrating!

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My guess is there is something about that video file that's the reason for the crash. Toast reads the video's header and creates a thumbnail and description when it imports the video. It's during that time that the crash is happening. Are you using Toast 11.0.2? The only thing to trash other than the application are the Toast prefs and plist files in your User>Library>Preferences folder. Toast also has a folder with DVD menus in Application Support but that wouldn't be reason for a crash. Are you using Perian? If not, you probably should download it at perian.org.

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Hi, Thank you so much!

I studiously went through and deleted everything pertaining to Roxio Toast (absolutely AMAZing where they hides ^#!&) reinstalled (again). I started getting error messages about .kext files, so I went to:

 

http://www.insanelymac.com/forum/index.php?

 

and dl'd Kext Utility.app and ran it. Rebooted and then got a message that there was no burner--check the cables, etc.--which is funny as I have an iMac. Ran the Kext Utility again for good measure (no idea if that had anything to do w/ it or not), rebooted, and Viola!

 

In answer to your question, I am running 11.0 and am quite frankly reticent to poke the bear since it is running perfectly now (knock wood). Also, I know it wasn't the file type as I had just burned the exact same .avi to disk earlier in the day and I used that same one to test it. The only things I can think of were I ran DriveGenius to get rid of PPC binaries and unused localizations, and I also disabled the APE for another application. This was 10 hours of my life I won't get back, but, again, thanks for your help!

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P.P.S.,

Yes, I had the up to date v. of Perian, but reinstalled it just to make sure. Would love to know what happenend so I won't be such a newb next time. :P

Toast 11.0.0 is pretty buggy and I really suggest updating. You can keep the 11.0.0 version, too, by using the Toast update downloaded from Roxio's software updates page and renaming the existing Toast 11 folder so it doesn't get written over. There's no problem having multiple versions of Toast on the Mac at the same time. If you want to wait a little I believe a 11.0.3 update is coming soon.

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Toast 11.0.0 is pretty buggy and I really suggest updating. You can keep the 11.0.0 version, too, by using the Toast update downloaded from Roxio's software updates page and renaming the existing Toast 11 folder so it doesn't get written over. There's no problem having multiple versions of Toast on the Mac at the same time. If you want to wait a little I believe a 11.0.3 update is coming soon.

Thanks a lot for the tip, I think I'll do that. So the "update" is the entire app, not just some updated files? BTW, beautiful car, is it a 3000 or one of the 100's? I used to have a bugeye w/ a '72 1250cc MGB engine in it. It was constantly breaking down, but when it was in shape, it was the most fn I've had sitting (as opposed to lying underneath it covered in grease :) )

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Thanks a lot for the tip, I think I'll do that. So the "update" is the entire app, not just some updated files? BTW, beautiful car, is it a 3000 or one of the 100's? I used to have a bugeye w/ a '72 1250cc MGB engine in it. It was constantly breaking down, but when it was in shape, it was the most fn I've had sitting (as opposed to lying underneath it covered in grease :) )

It's a 1958 100-6 that I've owned since 1972. I bought it after getting rid of a horribly unreliable 66 MGB. The Healey has been wonderful and remarkably reliable.

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