Here's the scoop. I have rel 10.2 of Roxio Creator that was pre-installed when I received my computer. Using Windows XP, SP3. I created several music projects under 10.2. I have an external hard drive that does automatic backups of my data, and the projects were saved on the external hard drive. This past week I was hit with a MALWARE attack that basically wiped out my system. Dell had to send me a new hard drive. I've since re-installed all my software except Roxio Creator 10.2. I bought Roxio Creator 11, non pro version. Since I have all my old projects saved I moved them back to my hard drive, and now I want rel 11 to recognize them. Support says I can't do this. What they are telling me is that if you upgrade to a newer release you have to redo all your projects. This sounds ridiculous, because if someone were to have say a 100 old projects they would have to redo them. There should be a way for an upgraded release to recognize projects created from an older version.
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Joeretired
Here's the scoop. I have rel 10.2 of Roxio Creator that was pre-installed when I received my computer. Using Windows XP, SP3. I created several music projects under 10.2. I have an external hard drive that does automatic backups of my data, and the projects were saved on the external hard drive. This past week I was hit with a MALWARE attack that basically wiped out my system. Dell had to send me a new hard drive. I've since re-installed all my software except Roxio Creator 10.2. I bought Roxio Creator 11, non pro version. Since I have all my old projects saved I moved them back to my hard drive, and now I want rel 11 to recognize them. Support says I can't do this. What they are telling me is that if you upgrade to a newer release you have to redo all your projects. This sounds ridiculous, because if someone were to have say a 100 old projects they would have to redo them. There should be a way for an upgraded release to recognize projects created from an older version.
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