I've been a 2009 and 2010 user but have periodically had crash problems, certificate errors, re-installs and more with Roxio. All my other software works fine with McAfee. I don't mind turning McAfee off during installation, but I don't want it off just to run Roxio products. My sense is that Roxio regularly gathers use data the way some manufacturers do with volunteer beta users (Roxio: hint!). My best guess is that McAfee sees this as a type of spyware. I didn't upgrade to 2011 because of those conflicts, and in checking the forum, it appears those issues continue. I'm tempted just to switch to other vendor products. If I've paid for a full-license version, I don't mind a vendor collecting error-crash reports, but I don't want/need them looking over my shoulder every time I use the product. And I certainly don't want to turn my anti-virus software off or have to switch to another AV product that doesn't seem to mind the intrusiveness. Am I on the right track here, Roxio? And if this remains an issue with the 2011 version, is there any hope things will improve or get resolved on this for 2012?
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LogicalHonesty
I've been a 2009 and 2010 user but have periodically had crash problems, certificate errors, re-installs and more with Roxio. All my other software works fine with McAfee. I don't mind turning McAfee off during installation, but I don't want it off just to run Roxio products. My sense is that Roxio regularly gathers use data the way some manufacturers do with volunteer beta users (Roxio: hint!). My best guess is that McAfee sees this as a type of spyware. I didn't upgrade to 2011 because of those conflicts, and in checking the forum, it appears those issues continue. I'm tempted just to switch to other vendor products. If I've paid for a full-license version, I don't mind a vendor collecting error-crash reports, but I don't want/need them looking over my shoulder every time I use the product. And I certainly don't want to turn my anti-virus software off or have to switch to another AV product that doesn't seem to mind the intrusiveness. Am I on the right track here, Roxio? And if this remains an issue with the 2011 version, is there any hope things will improve or get resolved on this for 2012?
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