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Toast 11.0.2 Titanium Glitch Converting Some .mts Files


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Hello,

 

I am having trouble with Toast 11.0.2 Titanium on my new MPB. Everything is fully updated.

 

After recording HQ HD video with my Canon Vixia HFM300 camera I must convert the .mts files to .mov so that I can edit them in FCP. When I copy the .mts files to my HD and then try to load them on Toast for conversion, half of them will mount no problem and convert but each time a few random files will get an error message: "00005.mts is in an unsupported format and cannot be imported."

 

How can this be? 00004 works just fine. So does 00007. 00006 not so much. Why is Toast selectively denying the fruits of my labor?!?!

 

Thanks in advance for the help,

Andrew

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You might try downloading the Toast 11.0.3 beta that's linked to in a pinned topic at the top of the forum. Don't replace the existing 11.0.2 with it. Just consider it an additional version of Toast.

 

Are your .mts files on the internal hard drive? If not, try moving them there to see if that changes anything. Also, see if shutting down and restarting the Mac makes any difference.

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Hello,

 

When I copy the .mts files to my HD and then try to load them on Toast for conversion, half of them will mount no problem and convert but each time a few random files will get an error message: "00005.mts is in an unsupported format and cannot be imported."

 

How can this be? 00004 works just fine. So does 00007. 00006 not so much. Why is Toast selectively denying the fruits of my labor?!?!

 

Thanks in advance for the help,

Andrew

 

Andrew, same crap here :(

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I am having this same problem but I have discovered that it is not just random files that are unsupported, but a specific kind. My camera (Canon Vixia HFS20) breaks up longer videos into chunks of a certain file size/length. It is these automatically "broken up" files that are unsupported by Toast. The first of the string will work fine, but the next part of the video, which the camera automatically broke up into a seperate file, will be unsupported by Toast.

 

These unsupported files cannot be dropped into Toast for the purposes of Converting the files to a different format OR for burning a Video disk. However, they can be burned onto a Data disk. They play fine in Toast video player and otherwise look the same as the files that are supported.

 

This is driving me nuts. Please help!

 

[i am running OSX 10.6.8 on a MacBook and Toast 10.0.9]

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I am having this same problem but I have discovered that it is not just random files that are unsupported, but a specific kind. My camera (Canon Vixia HFS20) breaks up longer videos into chunks of a certain file size/length. It is these automatically "broken up" files that are unsupported by Toast. The first of the string will work fine, but the next part of the video, which the camera automatically broke up into a seperate file, will be unsupported by Toast.

 

These unsupported files cannot be dropped into Toast for the purposes of Converting the files to a different format OR for burning a Video disk. However, they can be burned onto a Data disk. They play fine in Toast video player and otherwise look the same as the files that are supported.

 

This is driving me nuts. Please help!

 

[i am running OSX 10.6.8 on a MacBook and Toast 10.0.9]

It seems to me that you need to find a way to join those files before adding to Toast. My sense is that the extra segments are lacking some information in the header of their file that Toast is seeking. Does Canon or some other third party offer a utility to join the segments?

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