Roxio Media Manager Nightmare

[ELFer]

So here's my deal... I have a dell inspiron 546 windows XP SP3. Roxio Media Manager continues to pop up continuously. I have uninstalled my BB software, I have gone to Run and 'Regedit' and 'msconfig' and unchecked or gotten rid of all sonic and roxio stuff... I am completely at a loss and really about to throw the thing thru the window. I have tried reinstalling BB desktop so I can just uninstall roxio but it wouldn't let me finish b/c it says another install process is running.

 

HELP PLEASE!!!!!

[sknis]

So here's my deal... I have a dell inspiron 546 windows XP SP3. Roxio Media Manager continues to pop up continuously. I have uninstalled my BB software, I have gone to Run and 'Regedit' and 'msconfig' and unchecked or gotten rid of all sonic and roxio stuff... I am completely at a loss and really about to throw the thing thru the window. I have tried reinstalling BB desktop so I can just uninstall roxio but it wouldn't let me finish b/c it says another install process is running.

 

HELP PLEASE!!!!!

 

Help us help you - what is BB software? Did your Roxio software come with your Dell?

 

Did you do this and not just try to delete all Sonic/Roxio registry items? That will get you in trouble. If you dodn't do that, try it. If that doesn't work, then....

 

Download Revo Uninstaller from cnet.com and use it IN THE MODERATE MODE to try to uninstall the Roxio software. If you can't find the software in the uninstaller windows, then there is a free trial of the Uninstaller Pro that is supposed to uninstall partially installed programs. I have no used it for that.

 

Turn off all registry cleaners (except for the one that cleans up your registry in Revo).

[grandpabruce]

So here's my deal... I have a dell inspiron 546 windows XP SP3. Roxio Media Manager continues to pop up continuously. I have uninstalled my BB software, I have gone to Run and 'Regedit' and 'msconfig' and unchecked or gotten rid of all sonic and roxio stuff... I am completely at a loss and really about to throw the thing thru the window. I have tried reinstalling BB desktop so I can just uninstall roxio but it wouldn't let me finish b/c it says another install process is running.

 

HELP PLEASE!!!!!

 

Click on Search, above right, and type in BlackBerry. You should get lots of hits. Here are a couple of threads:

 

http://forums.support.roxio.com/topic/39464-roxio-for-blackberry/page__p__209073__black+berry__fromsearch__1#entry209073

 

http://forums.support.roxio.com/topic/35353-media-manager-for-blackberry-keeps-trying-to-install/page__p__319743__black+berry__fromsearch__1#entry319743

[ELFer]

Help us help you - what is BB software? Did your Roxio software come with your Dell?

 

Did you do this and not just try to delete all Sonic/Roxio registry items? That will get you in trouble. If you dodn't do that, try it. If that doesn't work, then....

 

Download Revo Uninstaller from cnet.com and use it IN THE MODERATE MODE to try to uninstall the Roxio software. If you can't find the software in the uninstaller windows, then there is a free trial of the Uninstaller Pro that is supposed to uninstall partially installed programs. I have no used it for that.

 

Turn off all registry cleaners (except for the one that cleans up your registry in Revo).

 

I tried both those programs... they could not find roxio media manager. I did completely uninstall any roxio products I could find using add/remove programs including BB programs. Apparently windows clean up utility isn't available anymore

[grandpabruce]

I tried both those programs... they could not find roxio media manager. I did completely uninstall any roxio products I could find using add/remove programs including BB programs. Apparently windows clean up utility isn't available anymore

 

So BB isn't BlackBerry? Steve did ask you what BB software is. It is tough to help when you have to pull teeth to get answers to questions.

[ELFer]

So BB isn't BlackBerry? Steve did ask you what BB software is. It is tough to help when you have to pull teeth to get answers to questions.

 

I'm sorry I missed that. Yes, I use 'BB' as a shortcut for Blackberry.

[grandpabruce]

I'm sorry I missed that. Yes, I use 'BB' as a shortcut for Blackberry.

 

Did you do a search for BlackBerry, in these forums? Check out those 2 links that I have in Post #3 of this thread. Something there may help.