No Video Signal - Again!

[Babel-17]

Hey guys,

 

I know, you've seen this already on this forum enough times! I've had a look through previous posts and tried to troubleshoot it as much as possible, but I still cant get this to work.

 

We've got Windows XP (SP3) installed on a Dell Latitude E6500 laptop. Installed Roxio VHS to DVD, which seems to have been installed correctly (I'm seeing the Video Capture and Audio USB in the Sound, video and games controllers section of Device Manager, which seems right according to pics I've seen on the forum).

 

When I initially installed it, we got sound from the VHS, but video was coming from the integrated webcam. I've disabled this, but am now getting the infamous 'No Video Signal' detected message whilst hearing sound from the video (but this breaks every now and again).

 

I've tried it using Scart to the Red, White and Yellow AV cable and into the USB, a single RWY cable straight from the video to the USB as well as using an S-Video cable straight from the video to the USB. I've tried connecting it to the Wii, DVD player and BT vision box in all sorts of different combinations and using different cabling, but none of them seem to manage to get the video source working. We just keep getting audio only from whichever source I've connected it to.

 

Hubby is an IT tech, he's kinda given up and just wants to send it back. If anyone has any ideas, I'd love to try it. I'm happy to answer any questions to help.

 

I'm too stubborn to give up on this without a fight!

 

Thanks,

 

B

[Babel-17]

Oh, and it's Build 201B23A ENU of the software.

[cdanteek]

Disable the web cam and try.

 

Here is a scart that has worked for other users......

 

http://www.amazon.co.uk/Hama-Phono-SCART-Switchable-cable/dp/B00006JCXU/ref=dp_cp_ob_ce_image_2?ie=UTF8&qid=1241109242&sr=8-1

[Babel-17]

Disable the web cam and try.

 

Here is a scart that has worked for other users......

 

http://www.amazon.co.uk/Hama-Phono-SCART-Switchable-cable/dp/B00006JCXU/ref=dp_cp_ob_ce_image_2?ie=UTF8&qid=1241109242&sr=8-1

 

I have already disabled the webcam through the Device Manager and am using that Scart lead (see original post). I have tried to troubleshoot this using the info in the forum, but nothing seems to work. Oh, and I've connected it to my camera to try to get visual from that, but again just get the audio input.

 

Any other ideas guys??

[cdanteek]

I have already disabled the webcam through the Device Manager and am using that Scart lead (see original post). I have tried to troubleshoot this using the info in the forum, but nothing seems to work. Oh, and I've connected it to my camera to try to get visual from that, but again just get the audio input.

 

Any other ideas guys??

 

Yes, I read you first post.

 

Is your scart like the one in the link?

 

I'm from the US and know nothing about scart. The UK folks have recommended the one in the link I posted as working well for them.

 

You use the component and audio cabling or the S video and the audio cabling not both.

 

Where, what USB port are you plugged into and is it a USB 2.0 port?

 

[ogdens]

I have already disabled the webcam through the Device Manager and am using that Scart lead (see original post). I have tried to troubleshoot this using the info in the forum, but nothing seems to work. Oh, and I've connected it to my camera to try to get visual from that, but again just get the audio input.

 

Any other ideas guys??

 

Lets try a simple test:

 

How are you connected from your camera to the Roxio usb device. You are using a composite (R/W/Y)cable (no Scart involvement) and the cable is a known good cable, and your camera is outputting a Analog source.

[Babel-17]

Lets try a simple test:

 

How are you connected from your camera to the Roxio usb device. You are using a composite (R/W/Y)cable (no Scart involvement) and the cable is a known good cable, and your camera is outputting a Analog source.

 

Hey cd - sorry, didnt mean to be flippant, just frustrated by it not working!

 

I've plugged the dongle straight into a USB 2.0 socket on the side of the laptop. So I dont think there should be any issue with signal degradation...

 

Hubby has lots of cables so I've tried loads of different combinations:

- Scart splitting to composite cable to V2D

- S-video and audio cables to V2D

- Composite cable to V2D

 

Ogdens - with the camera, I just used the cable that came with the machine (panasonic, so I assume it's good) and plugged it direct into the V2D. Again, just got audio signal coming through, no visual signal detected.

[cdanteek]

I've plugged the dongle straight into a USB 2.0 socket on the side of the laptop. So I dont think there should be any issue with signal degradation...

 

How many USB 2.0 ports on the PC?

 

It needs enough power from the port to power the device.

 

Does it get warm and have you tried all USB ports?

 

What kind/type of VHS are you trying to copy?

[Babel-17]

How many USB 2.0 ports on the PC?

 

It needs enough power from the port to power the device.

 

Does it get warm and have you tried all USB ports?

 

What kind/type of VHS are you trying to copy?

 

 

There are 4 USB 2.0 ports, and I've just tried it in each one to no avail. As far as I can tell there should be enough juice getting to it, I certainly havent had any probs before... There's 500mA according to the device manager, not sure if this is being distributed (there's a whole list of USB controllers in device manager).

 

When I plug in the camera using V2D, the laptop detects it and opens up the V2D software automatically. And the dongle does get warm when plugged in.

 

For the copying, we really bought the software to copy a) programs from our BT Vision box (similar to tivo etc) b ) copy VHS tapes that we've got lying in the attic c) music from cassettes and LPs & d) videos from the panasonic camera onto DVD. I know that there can be issues with copyrighted material, but I'd have thought we'd get some kind of signal using stuff taped from the digital camera...

 

Thanks cd, I appreciate your help