Easy Vhs To Dvd

[Marylv]

I have been trying for two months now to get this thing working and I am getting very frustrated, the customer service is real bad and I'm mad as hell...can someone out there tell me how to get the video to play from my camcorder to my computer seems like I have all the wores hooked up correctly but no action...PLEASE HELP

[bimicher]

I have been trying for two months now to get this thing working and I am getting very frustrated, the customer service is real bad and I'm mad as hell...can someone out there tell me how to get the video to play from my camcorder to my computer seems like I have all the wores hooked up correctly but no action...PLEASE HELP

 

Let's first establish what version you have. Please read this and come back with some information.

 

Also, what is the make/model of your camcorder? What are you doing, step-by-step? What problem are you having exactly?

 

You have supplied no information other than "it doesn't work"

[jonatsonic]

Hi Marylv,

 

I have reviewed your ticket.

 

Please try this article first. It's a different article than the agent provided and is a good start for any version of Easy VHS to DVD: http://kb.roxio.com/search.aspx?URL=/content/000225CR&PARAMS=set-locale=en

 

Be sure to follow each step and let us know what the results are.

 

Jon

[Jim_Hardin]

Try what Jon linked you to…

 

If that doesn’t work, supply all the detail about your PC, OS, and details of your connections.

 

We will assume you have the V2D 201B build, but it would nice if you could confirm that too

 

Pictures always help ~ HERE is one post detailing how.

[Marylv]

Hi Marylv,

 

I have reviewed your ticket.

 

Please try this article first. It's a different article than the agent provided and is a good start for any version of Easy VHS to DVD: http://kb.roxio.com/search.aspx?URL=/content/000225CR&PARAMS=set-locale=en

 

Be sure to follow each step and let us know what the results are.

 

Jon

 

Hi Jon,

I did that earlier and everything seems to be good but I still can't get video I'm going to try and attach what I have here from what it told me to save in the dxdiag page.

[Marylv]

Hi Jon,

I did that earlier and everything seems to be good but I still can't get video I'm going to try and attach what I have here from what it told me to save in the dxdiag page.

 

 

 

 

OK HERE SIS MY SYSTEM INFORMATION

System Information

------------------

 

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.110408-1633)

Language: English (Regional Setting: English)

System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.

 

 

Processor: Intel® Core i3 CPU M 380 @ 2.53GHz (4 CPUs), ~2.5GHz

Memory: 4096MB RAM

Available OS Memory: 3892MB RAM

 

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7600.16385 32bit Unicode

 

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

 

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

 

---------------

Display Devices

---------------

Card name: Intel® HD Graphics

Manufacturer: Intel Corporation

[Marylv]

Let's first establish what version you have. Please read this and come back with some information.

 

Also, what is the make/model of your camcorder? What are you doing, step-by-step? What problem are you having exactly?

 

You have supplied no information other than "it doesn't work"

 

 

I have the newest version of VHS to DVD and my camcorder model is the Sony Hnadycam DCR-TRV18 NTSC CP/16K

I have connected the wires step by step, but when I turn on the video to play for making the DVD it doesn't play on my computer. I've done the step by step thing that Jon said to do and still nothing.

[bimicher]

I have the newest version of VHS to DVD and my camcorder model is the Sony Hnadycam DCR-TRV18 NTSC CP/16K

I have connected the wires step by step, but when I turn on the video to play for making the DVD it doesn't play on my computer. I've done the step by step thing that Jon said to do and still nothing.

 

You have a digital not analog camcorder and usually you use the Firewire connection (called i.Link by Sony) to capture the video from digital tape camcorders.

[Jim_Hardin]

You really need to answer the questions I asked in post #4… I did not ask because I am nosy! A lot of things depend on these answers

 

How do you know you have the latest version? We know of Four different Versions or Builds and a couple of Service Packs… Just because you bought it recently does not mean it is new.

 

Thanks for providing your camcorder make and model. I looked at the manual and found some interesting information

 

I see 4 ways to get movies into your PC

 

You cannot use a Firewire with the 201B Build of V2D! You can see here that I am capturing with Firewire using Roxio’s Media Import(from Creator 2011 Suite) whereas the V2D, 201B Build reports No Signal:

 

 

USB capture is not possible with any version of V2D. It requires special software that came with your camcorder and you may not want to try to learn that at this point:

 

 

You could transfer movies onto your Memory Stick and copy them to your PC but V2D will not do that…

 

So that leaves AV, which it sounds like you have been trying. Basically that is the same as Viewing on a TV, page 42 of your manual:

 

 

Camcorder should be on AC power and must be in VCR position.

 

The Yellow/White/Red plugs are referred to as RCA connectors and the signal is Composite. – Have you TESTED the output of the RCA’s into your TV to make sure your camcorder is still working that way?

 

You have never described here WHAT actually happens when you try this with V2D???