Cannot Get Vcr To Be Recognized By Computer

[Shellea]

I just got this program today... Easy VHS to DVD. Followed the directions for installation and hooking up vcr. But when I open the program up it says no video signal. I know the VCR player works as I have been using it prior to moving from TV to my computer.

 

Any suggestions?

[Jim_Hardin]

IF you had canceled they show up like this in XP:

 

 

Otherwise they will be like this when correctly installed:

 

 

One quick fix I would like you to try with the drivers...

 

Download and run the Driver Update, HERE.

 

It might just be enough to do the trick

[ivorytickler36]

The wiring of the VCR has to have the correct 'color' and specified plug-in connection in the correct 'out' plug on the VCR or the computer will not recognize it.

[Jim_Hardin]

Do you now see the 2 entries in the Device Manage?

 

Also, did you try using a DVD player as the source (instead of the VCR).

 

 

I do see both devices.

 

I don't understand when you say, use dvd as the source?

 

We often like to use a DVD Player as an input signal source for testing. They are newer and DVD's output are not effected by age or recording quality VHS tape on the other hand deteriorates with age and some record in SLP which outputs a very weak signal.

 

How are you coming along on this project?

[Shellea]

I do see both devices.

 

I don't understand when you say, use dvd as the source?

[ogdens]

Unfortunetly, the store doesn't accept software returns. I am able to capture on a different program, but only save as AVI, nothing else.

 

I am very disappointed that I can't use V2D and I lost $70 in the process. SIGH...lessons learned.

 

 

Do you now see the 2 entries in the Device Manage?

 

Also, did you try using a DVD player as the source (instead of the VCR).

[Jim_Hardin]

Not unusual for stores to do that However!

 

Many free utilities exist to convert file formats to mpeg that you would need!

 

Here are couple:

 

AVS

 

HERE

 

Granted you are jumping through more loops than you should have to but it is a solution...

 

Next step at this point is to format your HDD, but you probably don't want to go that route

[Shellea]

Unfortunetly, the store doesn't accept software returns. I am able to capture on a different program, but only save as AVI, nothing else.

 

I am very disappointed that I can't use V2D and I lost $70 in the process. SIGH...lessons learned.

[Jim_Hardin]

Well perhaps…

 

I did give you an alternative for capture and you can still use the V2D software to do edits and Author discs.

 

I cannot understand why it would not work, although you may need to repeat the steps we have outlined here a few times…

 

Another option, would be to return it to the store where you bought it, assuming it is their policy to accept software returns.

[Shellea]

I have tried everything. I don't know what else to do. Feeling like I wasted $70 on this program

[Jim_Hardin]

I see them, LOL

 

I plugged it after I had rebooted and system was up n running. XP saw "new hardware" Looked like it was trying to install them.

 

I stopped at Best Buy where I bought the software, they suggested I bring in the software and the VCR unit I am using to troubleshoot. I will do that tomorrow. Maybe a software glitch in the first place, I am not totally uncomputer savvy. This is just frustrating me to no end now, being almost a week.

 

Again, I know the VCR works as I hooked it up to another TV just to be sure. I will let you know what they say at the "geek squad" tomorrow.

 

Thanks again for all your help, Jim. I very much appreciate it. I am very anxious to get this working as my brother is in Hospice and I need to get these tapes transferred & edited soonest!

But DID it install propely so that BOTH entries are present in the Device Manager??? That is a Deal Breaker

 

I was going to suggest (assuming both entries are present in Device Mgr) that you try a different source, such as a DVD Player... Sometimes the signal from the VCR is just below the threashold of the device.

 

And check your messages here

[Shellea]

I see them, LOL

 

I plugged it after I had rebooted and system was up n running. XP saw "new hardware" Looked like it was trying to install them.

 

I stopped at Best Buy where I bought the software, they suggested I bring in the software and the VCR unit I am using to troubleshoot. I will do that tomorrow. Maybe a software glitch in the first place, I am not totally uncomputer savvy. This is just frustrating me to no end now, being almost a week.

 

Again, I know the VCR works as I hooked it up to another TV just to be sure. I will let you know what they say at the "geek squad" tomorrow.

 

Thanks again for all your help, Jim. I very much appreciate it. I am very anxious to get this working as my brother is in Hospice and I need to get these tapes transferred & edited soonest!

[Jim_Hardin]

Sigh...nothing is working. So, I uninstalled the software, I deleted the 2 devices. Started from fresh.

 

Installed software, following the directions. USB NOT connected to computer. Rebooted per software instructions. Now, here is where I am not sure if I messed up (yet again). WHEN do I connect the USB from VCR to my computer?

 

After installing software, where it tells me to reboot? Or after a reboot then connect?

After you have installed the software and rebooted, you may connect it.

 

Again, you must see the 2 entries in the Device Manager after it is connected!!!!!!

 

If they are both present and it still does not work we need to move on and look at other possibilities

[Shellea]

Sigh...nothing is working. So, I uninstalled the software, I deleted the 2 devices. Started from fresh.

 

Installed software, following the directions. USB NOT connected to computer. Rebooted per software instructions. Now, here is where I am not sure if I messed up (yet again). WHEN do I connect the USB from VCR to my computer?

 

After installing software, where it tells me to reboot? Or after a reboot then connect?

[Shellea]

OK...that last screen shot looks more familiar! I thought that might be the little dickens... USB Audio Device! Rather than the first screen shot that said USB 2861 Device from one of your first posts. OK, so going to try that now, removing both of those two and following your steps again. Also, when I go into device manager and properties this is what I found (see screenshot) so, i think we found it.

 

Wish me luck, going in! Hope to come out being able to record my vhs's!

[Shellea]

The Build is 201B23A and I will check that other link after work. Also, if UWB 2861 specifically is not shown...what might it be? I noticed a USB Audio Device also being recognized, left it alone though as I was looking for the other one.

 

Thanks again

[Jim_Hardin]

Just my 2 cents... it DOES say to insert the USB BEFORE Starting the disk. I just re-read the booklet to be sure i read that. it even shows a picture of how to insert the USB hub into the puter, then insert the disk...

 

check out this thread by one of your digital guru peeps, scroll down. they even posted a pic of putting the USB in FIRST... i read that post when trying to resolve my issue. http://forums.support.roxio.com/topic/57835-a-heartwarming-tale-of-roxio-easy-vhs-to-dvd/

It won't work on XP ~ I guarantee it!

 

I have installed this software on every version of Windows from Win98 through Win7 and have never introduced the device until after rebooting from the install… it has always worked properly

 

Whenever you try to apply a ‘piece’ of another thread without first reviewing all parameters, you’re going to come up a [/i]few cents short[/i] You did notice that the post was nearly 2 years old, so it doesn't ever apply to this version of software

 

The ONLY WAY you can get by with it, is to Cancel Windows from installing a driver... (but you can't do that is later versions )

 

Software that requires a USB device during install is rare! If it does need it, the installer will ask for it.

[delusion]

Just my 2 cents... it DOES say to insert the USB BEFORE Starting the disk. I just re-read the booklet to be sure i read that. it even shows a picture of how to insert the USB hub into the puter, then insert the disk...

 

check out this thread by one of your digital guru peeps, scroll down. they even posted a pic of putting the USB in FIRST... i read that post when trying to resolve my issue. http://forums.support.roxio.com/topic/57835-a-heartwarming-tale-of-roxio-easy-vhs-to-dvd/

[Jim_Hardin]

Repeat the actions, only this time do these Do the Prep Steps to the letter!

 

Look real hard for a 2nd entry I have never seen XP not have 2 with this device

 

One more little question. Please confirm your Version or Build Number for V2D??? (there is a pinned post at the top here if you don't know where to look) It doesn't make any difference as far as drivers but might have a different effect

[Shellea]

Nope...that did not work. Though I did not find any device with a yellow question mark either. I just deleted the Roxio Video Capture USB. So, I did what you said. After I did the repair and rebooted I hooked it up to see if it would work. Sure enough, Windows "found the 2 new devices" (USB 2861 & Roxio Video Capture USB) but did not give me an option to choose where to look for the drivers.

 

Looking in Device manager, sure enough the Roxio Video Capture USB is back, but no where to be found is the USB 2861. Grrrr

 

So...what to do next?

[Jim_Hardin]

Keeping fingers crossed!

[Shellea]

Thanks will try that today! Appreciate the help.

[Jim_Hardin]

Recognized by Windows? Yes

 

Correct Drivers? Absolutely Not!!!

 

Without those 2 entries it will never work! My guess is you made the mistake of plugging the device in before or during the install of the software... In that case XP installs the wrong drivers on its' own.

 

~hint: Unless specifically required in the instructions, NO USB device should ever be plugged in BEFORE the software is installed!

 

Fix is not too hard...

 

Plug the Device in. There should be another entry somewhere above the 'Sound video and game controller' section, probably with a Yellow Question mark.

 

Delete both entries then unplug the device and reboot.

 

Start to install the software again, only pick Repair.

 

Reboot and both should drivers should be there and it should work

[Shellea]

I do have the Roxio Video Capture USB, but not the USB 2861 Device in the Device manager. However, the USB 2861 Device is recognized when I hooked up the USB. Said it found new hardware.

 

I had downloaded a file from Roxio: RoxioC2009USBCaptureDriver.Zip.

 

Also, here is the link to my motherboard showing the specs, see next line.

2 x USB 2.0 connector supports additional 4 USB 2.0 ports

 

http://www.asus.com/Motherboards/AMD_AM2/M2NPVVM/#specifications

 

Please see screenshots attached for what is shown in my program files and the device manager.

 

Thanks so much for your help! Let me know if you need any further information.

 

Shell

[Jim_Hardin]

Actually if you don’t have USB 2 you will get warnings when you attach the device! (ignore the program interface it is an early version)

 

 

With XP, you need to check the Device Manager (Win-Pause – Hardware Tab – Device Manager)…

 

With the Capture Device Un-plugged expand the Sound, video and game controllers (resize as needed to see the everything plus some extra)

 

Should look like this and after you plug the Capture Device in you will see 2 items appear:

 

(this is from Win7 but you get the idea )

 

If those 2 don’t show then we have found the problem and can go through what is needed to fix it.

[Shellea]

Sorry, I should have known to give more information. Looks like I meet or exceed minimum requirements.

 

ASUS M2NPV-VM Motherboard; AMD Athlon 64x2 Dual; Core processor 4200+, 2.20 GHz 3.50 GB RAM;

WIN XP - Home Edition, Serv Pack 3; DirectX 9; Windows Media Player Ver 11; IE 8; Nvidia GeForce 8400 GS; Lite-On DVDRW (Shw-160p6s); 1 TB external drive w/887 GB free. Also internal HD with 50 GB free.

 

I didn't see a USB2 in my control panel, but I did find a Standard Enhanced PCI to USB host controller, which one of the links said should be the same?

 

I know the VCR we have hooked up works.

 

I hooked up the VCR per instructions, but there is no video capture.

I have tried both record DVD and record/edit and save functions. No video signal.

 

Is that enough information? Thanking you in advance for any help you can provide.

 

 

 

 

A little more information would help us get a better picture. Try using these guidelines for describing your problem and your system: HERE

 

And Roxio has a Knowledge Base of V2D Common Issues: HERE