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Dell Oem Roxio Creator Starter - Want To Uninstall


fritzmom

Question

Hello

 

My new computer, Win 7 SP1 32bit, came with Dell OEM Roxio Creator Starter preinstalled. I have a Full retail version of Roxio Creator 2011 that I want to install on this computer.

 

1. Should the OEM version be uninstalled prior to installing my own Roxio Creator?

 

2. Searching the Dell help forums, I found that someone who uninstalled the OEM version had problems with other programs (although I don't know if this is only that person's problem). I have posted on the Dell forum site also for advice.

 

3. Searching this site, I have found a couple of references to the Dell OEM version. Uninstalling the OEM version was recommended.

 

4. Has anyone on this site uninstalled the OEM version and then installed a full retail version? Or, has anyone who has had the OEM version installed, installed the retail version over top? If so, what steps should I take? I cannot find any uninstall .exe for the Starter version on my computer (but maybe I don't know exactly what to look for :rolleyes: )

 

Thanks in advance

Barb

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4 answers to this question

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Hello

 

My new computer, Win 7 SP1 32bit, came with Dell OEM Roxio Creator Starter preinstalled. I have a Full retail version of Roxio Creator 2011 that I want to install on this computer.

 

1. Should the OEM version be uninstalled prior to installing my own Roxio Creator?

 

2. Searching the Dell help forums, I found that someone who uninstalled the OEM version had problems with other programs (although I don't know if this is only that person's problem). I have posted on the Dell forum site also for advice.

 

3. Searching this site, I have found a couple of references to the Dell OEM version. Uninstalling the OEM version was recommended.

 

4. Has anyone on this site uninstalled the OEM version and then installed a full retail version? Or, has anyone who has had the OEM version installed, installed the retail version over top? If so, what steps should I take? I cannot find any uninstall .exe for the Starter version on my computer (but maybe I don't know exactly what to look for :rolleyes: )

 

Thanks in advance

Barb

 

Hey Barb, yes I would uninstall it. From Control Panel, Programs and Features, you should find the Dell OEM Roxio Creator Starter, (old add remove programs), highlight it and uninstall. Use the clean uninstall links in my signature to check for remnants of the Dell program. Try several versions and operating systems because I'm not sure what version your Dell OEM is built on.

 

When the OEM is gone install your new retail Roxio version according to the clean install links in my signature for your product version # and operating system.

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Hey Barb, yes I would uninstall it. From Control Panel, Programs and Features, you should find the Dell OEM Roxio Creator Starter, (old add remove programs), highlight it and uninstall. Use the clean uninstall links in my signature to check for remnants of the Dell program. Try several versions and operating systems because I'm not sure what version your Dell OEM is built on.

 

When the OEM is gone install your new retail Roxio version according to the clean install links in my signature for your product version # and operating system.

 

Thanks CD but a couple of questions:

1. links to uninstall would be either #11 or #12 in your signature (even I don't know version this Dell OEM is)

2. where are the "clean install links" in your signature?

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11.Click here. Complete Uninstall of Creator 2011

12.Click here. Complete Uninstall of Creator 2009 and 2010 (Windows Vista and 7)

13.Click here Complete Uninstall of Creator 2009 and 2010 (Windows XP)

14.Click here Complete Uninstall of Easy Media Creator 9 & 10 on Windows Vista

15.Click here Complete Uninstall of Easy Media Creator 7.5, 8, 9, & 10 on Windows XP

 

'Clean Install' is Roxioese for 'uninstall'

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Thanks CD but a couple of questions:

1. links to uninstall would be either #11 or #12 in your signature (even I don't know version this Dell OEM is)

2. where are the "clean install links" in your signature?

 

 

You should look through all of them, like I said I'm not sure what your version was built on.

 

Clean install- http://kb.roxio.com/search.aspx?URL=/content/000080GN

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