I am running "Roxio Creator and my DVD 9.1" on my Dell XPS420 under VISTA. The program used to work flawlessly. Now when I attempt to load it. I get the error shown below when I try to execute copy. I have attempted a complete uninstall using the six steps outlined in knowledge base article 000127CR and then a reinstall. The program worked one time after that and then the error reoccured. Please advise.
I am running "Roxio Creator and my DVD 9.1" on my Dell XPS420 under VISTA. The program used to work flawlessly. Now when I attempt to load it. I get the error shown below when I try to execute copy. I have attempted a complete uninstall using the six steps outlined in knowledge base article 000127CR and then a reinstall. The program worked one time after that and then the error reoccured. Please advise.
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Product
Roxio Creator
Problem
Stopped working
Date
7/13/2011 12:51 AM
Status
Not Reported
Problem signature
Problem Event Name: APPCRASH
Application Name: Roxio_Central33.exe
Application Version: 3.50.38.0
Application Timestamp: 46c64d13
Fault Module Name: StackHash_ad76
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 06d250fb
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: ad76
Additional Information 2: 8657a7011c7c677b1dd80436803b6ef2
Additional Information 3: 3a22
Additional Information 4: f406ed51837d846c8bb5f49f788e23c0
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