Batch Video Converter Toast 11 Fail

[Kevin Cossaboon]

Downloaded video from TiVo via the Toast tools and using toast batch video converter to convert to iPad.

 

This is on a 'good' mac - iCore7 iMac @ 3.4GHz, and a 256g SSD with 16G RAM - 10.7.1

 

It takes toast OVER 2 minutes to stop pin wheeling when I click the video tab for media. There is no memory issues, CPU is almost idle, and TOAST is using less than 6%, and no disk activity. Just that long to find 5 Tivo recordings that it downloaded.

 

Drag a file to the convert target area, and click chapters, click manual, scrub to a point, click add, then start to scrub to the next, and CRASH!!!!!!

 

Unexpected Error - Wrong FileCasheItem instance chooses for reading

 

At least it was Unexpected, hate to have this as an expected error.

 

2 attempts same results.....

 

Toast seems have toasted at this time.....

[tsantee]

Yes, others (including myself) have encountered this and I've made Roxio aware of it. It works okay for me with standard-definition video but not HD. Hopefully it can be fixed soon.

[Kevin Cossaboon]

Yes, others (including myself) have encountered this and I've made Roxio aware of it. It works okay for me with standard-definition video but not HD. Hopefully it can be fixed soon.

 

I am working with Roxio on it too.... they must have 'bots' doing some of the customer trouble ticket response, as 2 out of 5 of the replies were to fix TiVo download, which is not, never has been and not stated in the trouble as the trouble. The only thing I can think of is a bot that scans tickets for key words and pumps out FAQ resolutions. It is frustrating. But yesterday I got

 

"we are transfering this issue to the next level of technical support."

 

So might be on the way.

 

Will update when I get a fix.