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Batch Video Converter Toast 11 Fail

Kevin Cossaboon


Downloaded video from TiVo via the Toast tools and using toast batch video converter to convert to iPad.


This is on a 'good' mac - iCore7 iMac @ 3.4GHz, and a 256g SSD with 16G RAM - 10.7.1


It takes toast OVER 2 minutes to stop pin wheeling when I click the video tab for media. There is no memory issues, CPU is almost idle, and TOAST is using less than 6%, and no disk activity. Just that long to find 5 Tivo recordings that it downloaded.


Drag a file to the convert target area, and click chapters, click manual, scrub to a point, click add, then start to scrub to the next, and CRASH!!!!!!


Unexpected Error - Wrong FileCasheItem instance chooses for reading


At least it was Unexpected, hate to have this as an expected error.


2 attempts same results.....


Toast seems have toasted at this time.....

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Yes, others (including myself) have encountered this and I've made Roxio aware of it. It works okay for me with standard-definition video but not HD. Hopefully it can be fixed soon.


I am working with Roxio on it too.... they must have 'bots' doing some of the customer trouble ticket response, as 2 out of 5 of the replies were to fix TiVo download, which is not, never has been and not stated in the trouble as the trouble. The only thing I can think of is a bot that scans tickets for key words and pumps out FAQ resolutions. It is frustrating. But yesterday I got


"we are transfering this issue to the next level of technical support."


So might be on the way.


Will update when I get a fix.

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