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No Video Signal


Jan123

Question

I've been using the Easy VHS To DVD for some time now to transfer several VHS tapes to DVDs with no problem. All of a sudden, I cannot get a video signal, only sound! I have tried everything I can think of to get it to work including buying a new VHS player & it still will not show the movie I am trying to record now! I have a PC & am using Windows 7. I'd really appreciate some help! HELP!!

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Hello Jim,

 

Thanks for the reply. I thought the same thing as I am in the process of ruling things out. I went today & bought a new Easy VHS To DVD software to see if it was that & so far, I still have no video signal with both a new VHS player & new software. Do you have a phone number for Roxio by chance? I have a pretty new computer, but am wondering if something within it is turned off possibly?? I'd appreciate any help you might offer as its incredably frustrating!

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Hello Jim,

 

Thanks for the reply. I thought the same thing as I am in the process of ruling things out. I went today & bought a new Easy VHS To DVD software to see if it was that & so far, I still have no video signal with both a new VHS player & new software. Do you have a phone number for Roxio by chance? I have a pretty new computer, but am wondering if something within it is turned off possibly?? I'd appreciate any help you might offer as its incredably frustrating!

 

 

Here's the number:

 

Telephone Support: during normal business hours* at 877-793-7471 (North America only).

 

*Monday - Friday, 11:00 A.M. to 6:00 P.M., EST.

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