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Error Code: 000D



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I am not sure that is the problem. I had no problem read/writing with other CD. I copied the disc to the hard drive and tried to install. I got the same error code.


What else?




Can you try creating a new user account as administrator, logging in as that user and then running the installation?

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It answered your question!


I do not know how creating a new user will help. Can you tell me? I am already running as Admin.


One thing you should realize is that we are just fellow users and not Roxio employees...


If you don't want to follow the advice, you don't have to, you can start a ticket with Roxio Support.


Good luck with your issue ;)

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I recently ourchase Roxio Easy VHS to DVD and get an error code: 000D after selecting the langrage.


Does anyone know what Error Code: 000D is about?





Error Code 000D a is error reading from the disc. Could be that its corrupt or the drive has an issue with the disc.

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