Getting Error 0652 When I Try To Install

[mikeeva]

Where do I start????

I bought the Easy VHS to DVD software package a while back (maybe year or two or three). I installed it on my old Dell pentium III system and the install seemed to work, I registered the s/w but when I tried to copy a VHS tape into the hard disk, it would start and then hang up. I got frustrated with it and put it up on the shelf.

I have since completely upgraded my other Dell pentium 4 system from windows xp to windows 7 home premium 32 bit version and have been slowly putting software back on the system. I did not copy over any applications and only am installing from original media.

Last night I opened the Easy VHS to DVD bundle and attempted to install it. I plugged in the dongle and system recognized it but could not find the deveice driver. Loaded up the the installation DVD and started the install. At some point, half hour or so, system seemed stalled. No lights on the front of the dvd reader showing any activity and no progress on the progress bar. Gave it another 15 minutes or so and then tried to cancel the install. It posted a message saying it was attempting to roll back the install. Gave that 30 minutes and then killed the whole process with the task manager. Did the program un-install and started over.

Now when I attempt to install, it starts setup, asks me for the licencse key and then gives me error 0652. when I click on the okay, program exits and nothing happens. Researched error code online last night and it referenced issues with virus s/w so turned that off and no change.

Today found this forum and actually was able to log in and post this. So hopefully some one can explain what's going on. Before I get a lecture on killing the install process, i gave it more than sufficient time and saw no activity lights on the dvd reader or the front of the CPU.

I suspect I have a version that is not compatible to with windows 7 but don't know how to get past that. do I have to go buy another updated version or can I download an updated version from the roxio website?

tks mike

[ogdens]

Where do I start????

I bought the Easy VHS to DVD software package a while back (maybe year or two or three). I installed it on my old Dell pentium III system and the install seemed to work, I registered the s/w but when I tried to copy a VHS tape into the hard disk, it would start and then hang up. I got frustrated with it and put it up on the shelf.

I have since completely upgraded my other Dell pentium 4 system from windows xp to windows 7 home premium 32 bit version and have been slowly putting software back on the system. I did not copy over any applications and only am installing from original media.

Last night I opened the Easy VHS to DVD bundle and attempted to install it. I plugged in the dongle and system recognized it but could not find the deveice driver. Loaded up the the installation DVD and started the install. At some point, half hour or so, system seemed stalled. No lights on the front of the dvd reader showing any activity and no progress on the progress bar. Gave it another 15 minutes or so and then tried to cancel the install. It posted a message saying it was attempting to roll back the install. Gave that 30 minutes and then killed the whole process with the task manager. Did the program un-install and started over.

Now when I attempt to install, it starts setup, asks me for the licencse key and then gives me error 0652. when I click on the okay, program exits and nothing happens. Researched error code online last night and it referenced issues with virus s/w so turned that off and no change.

Today found this forum and actually was able to log in and post this. So hopefully some one can explain what's going on. Before I get a lecture on killing the install process, i gave it more than sufficient time and saw no activity lights on the dvd reader or the front of the CPU.

I suspect I have a version that is not compatible to with windows 7 but don't know how to get past that. do I have to go buy another updated version or can I download an updated version from the roxio website?

tks mike

 

Read this and get back if you need help http://forums.support.roxio.com/topic/64988-what-version-do-i-have/

[mikeeva]

Read this and get back if you need help http://forums.support.roxio.com/topic/64988-what-version-do-i-have/

Thanks for the quick response. I looked at the link and since I wasn't able to get it installed on the dell-4 box I have no way to look at the version. When I get home tonight, i'll boot up the dell-3 box and it should still be installed there from the first time I loaded it and should be able to find out the version.

tks mike

[mikeeva]

Read this and get back if you need help http://forums.support.roxio.com/topic/64988-what-version-do-i-have/

ogdens,

Looked at the version that I had installed on my dell-3 machine. Last time I accessed it on that machine was 9/11/09 so i guess I have a really old version of the software. Looking at the about I have:

Version: 1.1.124 SP2; 4.50.13a

Build: 111B24A, VHS; 450B14A VHS

Roxio Common UI Framework

Version: 1.6.3202.14488

Roxio Central Framework

Version: 1.6.3202.9556

 

So it looks like this version is not compatible with windows version 7. How do I upgrade or do I need to buy a new version at a store and start from scratch?

tks mike

[ogdens]

ogdens,

Looked at the version that I had installed on my dell-3 machine. Last time I accessed it on that machine was 9/11/09 so i guess I have a really old version of the software. Looking at the about I have:

Version: 1.1.124 SP2; 4.50.13a

Build: 111B24A, VHS; 450B14A VHS

Roxio Common UI Framework

Version: 1.6.3202.14488

Roxio Central Framework

Version: 1.6.3202.9556

 

So it looks like this version is not compatible with windows version 7. How do I upgrade or do I need to buy a new version at a store and start from scratch?

tks mike

 

You will have to get a new version. If you purchase directly from Roxio you have a 30 day return policy.....if you buy from a retail store and you want to return it (for whatever reason) you will have deal with THAT retailers return policy. Your call.

[Jim_Hardin]

Something to consider at this point…

 

Your USB Capture Device will work with any of the Creator 2011 or 2012 Suites. Might be the time to Step Up to one of those as the current version (201B) of V2D will actually be a ‘step backward’

[mikeeva]

Something to consider at this point…

 

Your USB Capture Device will work with any of the Creator 2011 or 2012 Suites. Might be the time to Step Up to one of those as the current version (201B) of V2D will actually be a ‘step backward’

 

Thanks guys for the input. The original V2D i bought couple of years ago when I first wanted to do this exercise so no returning that. I did stop last night and pick up Creator 2011 at BJ's and it comes with a new capture device so guess tonight i'll have the fun of installing that.

 

Again, tks for you help and insights. Have a greate weekend.

mike