Game Capture Lags

[HelpMyGameCap]

Ok. so far since I bought this "lovely" device some people refer to as a roxio game capture all it does is lag. I have complained several times on the customer support part and have gotten nothing done successfully. It might be my computer but I don't know so can someone please tell me if it is. thanks

 

 

[ ATI Mobility Radeon HD 4250 ]

 

Video Adapter Properties:

Device Description ATI Mobility Radeon HD 4250

Adapter String ATI Mobility Radeon HD 4250

BIOS String BK-ATI VER010.094.001.053.037868

Chip Type ATI display adapter (0x9712)

DAC Type Internal DAC(400MHz)

Installed Drivers atiu9p64 (8.14.01.6150), atiuxp64 (8.14.01.6150), atiu9pag (8.14.01.6150), atiuxpag (8.14.01.6150), atiumdva (8.14.10.0279), atiumd6a (8.14.10.0279), atitmm64 (6.14.11.23)

 

Video Adapter Manufacturer:

Company Name ATI Technologies Inc.

Product Information http://www.ati.com/products/gamer.html'>http://www.ati.com/products/gamer.html

Driver Download http://www.ati.com/support/driver.html'>http://www.ati.com/support/driver.html

 

[ ATI Mobility Radeon HD 4250 ]

 

Video Adapter Properties:

Device Description ATI Mobility Radeon HD 4250

Adapter String ATI Mobility Radeon HD 4250

BIOS String BK-ATI VER010.094.001.053.037868

Chip Type ATI display adapter (0x9712)

DAC Type Internal DAC(400MHz)

Installed Drivers atiu9p64 (8.14.01.6150), atiuxp64 (8.14.01.6150), atiu9pag (8.14.01.6150), atiuxpag (8.14.01.6150), atiumdva (8.14.10.0279), atiumd6a (8.14.10.0279), atitmm64 (6.14.11.23)

 

Video Adapter Manufacturer:

Company Name ATI Technologies Inc.

Product Information http://www.ati.com/products/gamer.html

Driver Download http://www.ati.com/support/driver.html

 

 

--------[ Monitor ]-----------------------------------------------------------------------------------------------------

 

[ Generic PnP Monitor [NoDB] ]

 

Monitor Properties:

Monitor Name Generic PnP Monitor [NoDB]

Monitor ID LGD0250

Manufacturer LP156WH2-TLEA

Manufacture Date 2010

Serial Number None

Max. Visible Display Size 35 cm x 19 cm (15.7")

Gamma 2.20

DPMS Mode Support None

 

 

--------[ Desktop ]-----------------------------------------------------------------------------------------------------

 

Desktop Properties:

Device Technology Raster Display

Resolution 1366 x 768

Color Depth 32-bit

Color Planes 1

Font Resolution 96 dpi

Pixel Width / Height 36 / 36

Pixel Diagonal 51

Vertical Refresh Rate 60 Hz

Desktop Wallpaper C:\Users\mike\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg

 

Desktop Effects:

Combo-Box Animation Enabled

Drop Shadow Effect Enabled

Flat Menu Effect Enabled

Font Smoothing Enabled

Full Window Dragging Enabled

Gradient Window Title Bars Enabled

Hide Menu Access Keys Enabled

Hot Tracking Effect Enabled

Icon Title Wrapping Enabled

List-Box Smooth Scrolling Enabled

Menu Animation Enabled

Menu Fade Effect Enabled

Minimize/Restore Animation Enabled

Mouse Cursor Shadow Enabled

Selection Fade Effect Enabled

ShowSounds Accessibility Feature Disabled

ToolTip Animation Enabled

ToolTip Fade Effect Enabled

Windows Plus! Extension Disabled

 

Problems & Suggestions:

Problem At least 85 Hz vertical refresh rate is recommended for classic (CRT) displays.

Also my processor is 2.1 ghz and i have 4 gbs of ram.

[jonatsonic]

Hey

 

Your specs are generally pretty good compared to what we have listed: http://www.roxio.com/enu/products/game-capture/console/system-requirements.html

 

However, make sure that you have fewe background processes going on while capturing. Since you are just over 3 Hz of speed, some background processes can really suck up your capabilities.

 

Go to Start > and type "Msconfig" and see what's in your start up tab. Take not what is checked and uncheck it. Then reboot and and try to capture to see if it helps.

 

Jon