I have installed, repaired and removed Creator 2012 on Windows 7 SP1 twice. Both times the application installs successfully. I have restarted after the install and I have shutdown and restarted after the install and Creator continues to fail when starting. I have collected details from the Creator window and also from the Windows Event logs, both are below. I am unable to use this application for anything. Any assistance will be appreciated.
Creator 2012 error details:
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: roxiocentralfx.exe
Problem Signature 02: 6.0.0.0
Problem Signature 03: 4e277257
Problem Signature 04: PresentationCore
Problem Signature 05: 3.0.0.0
Problem Signature 06: 488f140b
Problem Signature 07: 2da1
Problem Signature 08: 1d
Problem Signature 09: System.MethodAccessException
Question
jim.lowry
I have installed, repaired and removed Creator 2012 on Windows 7 SP1 twice. Both times the application installs successfully. I have restarted after the install and I have shutdown and restarted after the install and Creator continues to fail when starting. I have collected details from the Creator window and also from the Windows Event logs, both are below. I am unable to use this application for anything. Any assistance will be appreciated.
Creator 2012 error details:
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: roxiocentralfx.exe
Problem Signature 02: 6.0.0.0
Problem Signature 03: 4e277257
Problem Signature 04: PresentationCore
Problem Signature 05: 3.0.0.0
Problem Signature 06: 488f140b
Problem Signature 07: 2da1
Problem Signature 08: 1d
Problem Signature 09: System.MethodAccessException
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Windows Event log details:
Version=1
EventType=CLR20r3
EventTime=129627340108717897
ReportType=2
Consent=1
UploadTime=129627340276931747
ReportIdentifier=460608c9-f354-11e0-9b05-90004edacbad
WOW64=1
Response.BucketId=2413516531
Response.BucketTable=5
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=roxiocentralfx.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=6.0.0.0
Sig[2].Name=Problem Signature 03
Sig[2].Value=4e277257
Sig[3].Name=Problem Signature 04
Sig[3].Value=PresentationCore
Sig[4].Name=Problem Signature 05
Sig[4].Value=3.0.0.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=488f140b
Sig[6].Name=Problem Signature 07
Sig[6].Value=2da1
Sig[7].Name=Problem Signature 08
Sig[7].Value=1d
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.MethodAccessException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RoxioCentralFx.exe
UI[3]=Roxio Creator has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RoxioCentralFx.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[12]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
LoadedModule[14]=C:\Windows\syswow64\USER32.dll
LoadedModule[15]=C:\Windows\syswow64\LPK.dll
LoadedModule[16]=C:\Windows\syswow64\USP10.dll
LoadedModule[17]=C:\Windows\system32\IMM32.DLL
LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[19]=C:\Windows\SysWOW64\nvinit.dll
LoadedModule[20]=C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\_etoured.dll
LoadedModule[21]=C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll
LoadedModule[22]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[23]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[24]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[25]=C:\Windows\syswow64\ole32.dll
LoadedModule[26]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[27]=C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
LoadedModule[28]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[29]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[30]=C:\Windows\syswow64\shell32.dll
LoadedModule[31]=C:\Windows\system32\profapi.dll
LoadedModule[32]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\16b68fcaff063835ae0ee348a1201f2a\mscorlib.ni.dll
LoadedModule[33]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
LoadedModule[34]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[35]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[36]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[37]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.dll
LoadedModule[38]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[39]=C:\Windows\system32\rsaenh.dll
LoadedModule[40]=C:\Windows\syswow64\imagehlp.dll
LoadedModule[41]=C:\Windows\system32\ncrypt.dll
LoadedModule[42]=C:\Windows\system32\bcrypt.dll
LoadedModule[43]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[44]=C:\Windows\system32\USERENV.dll
LoadedModule[45]=C:\Windows\system32\GPAPI.dll
LoadedModule[46]=C:\Windows\system32\cryptnet.dll
LoadedModule[47]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[48]=C:\Windows\system32\SensApi.dll
LoadedModule[49]=C:\Windows\system32\Cabinet.dll
LoadedModule[50]=C:\Windows\system32\DEVRTL.dll
LoadedModule[51]=C:\Windows\system32\uxtheme.dll
LoadedModule[52]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[53]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[54]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RxCommonUI.dll
LoadedModule[55]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\3da7c6c1a0f26ae91883fd8b03ec192d\System.ni.dll
LoadedModule[56]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\16d2854bf69d59d94e64a918365705f1\System.Xml.ni.dll
LoadedModule[57]=C:\Windows\system32\shfolder.dll
LoadedModule[58]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[59]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\6124dbbfd45927c4a6226d6e6bca6253\WindowsBase.ni.dll
LoadedModule[60]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\c1fad1d936c0d69f07d00eb3bfaca94c\PresentationCore.ni.dll
LoadedModule[61]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\7838f364c1255cc2dcb9e224a5e62724\PresentationFramework.ni.dll
LoadedModule[62]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RcFramework.dll
LoadedModule[63]=C:\Windows\Microsoft.NET\Framework\v3.0\WPF\wpfgfx_v0300.dll
LoadedModule[64]=C:\Windows\system32\dwmapi.dll
LoadedModule[65]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RxCommonStyles.dll
LoadedModule[66]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RcPluginFramework.dll
LoadedModule[67]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\e3e3b399b69c569ab1ed3b0ace2c8c20\System.Runtime.Remoting.ni.dll
LoadedModule[68]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\36d0ed3f2a65b9d67933ed46dfcd2ccb\System.Configuration.ni.dll
LoadedModule[69]=C:\Program Files (x86)\Roxio 2012\Roxio Central\slclr.dll
LoadedModule[70]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4974_none_50940634bcb759cb\MSVCR90.dll
LoadedModule[71]=C:\Windows\WinSxS\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4974_none_4bf89ae8bf9a48c0\mfc90u.dll
LoadedModule[72]=C:\Windows\system32\MSIMG32.dll
LoadedModule[73]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4974_none_50940634bcb759cb\msvcm90.dll
LoadedModule[74]=C:\Windows\WinSxS\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.4974_none_497745fb754785d2\MFC90ENU.DLL
LoadedModule[75]=C:\Program Files (x86)\Common Files\Roxio Shared\Security Library\slmfc.dll
LoadedModule[76]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4974_none_50940634bcb759cb\MSVCP90.dll
LoadedModule[77]=C:\Windows\syswow64\WININET.dll
LoadedModule[78]=C:\Windows\syswow64\urlmon.dll
LoadedModule[79]=C:\Windows\syswow64\iertutil.dll
LoadedModule[80]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll
LoadedModule[81]=C:\Windows\system32\RICHED32.DLL
LoadedModule[82]=C:\Windows\system32\RICHED20.dll
LoadedModule[83]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[84]=C:\Windows\system32\d3d9.dll
LoadedModule[85]=C:\Windows\system32\VERSION.dll
LoadedModule[86]=C:\Windows\system32\d3d8thk.dll
LoadedModule[87]=C:\Windows\system32\nvumdshim.dll
LoadedModule[88]=C:\Windows\system32\nvapi.dll
LoadedModule[89]=C:\Windows\system32\nvd3dum.dll
LoadedModule[90]=C:\Windows\system32\igdumdx32.dll
LoadedModule[91]=C:\Windows\system32\igdumd32.dll
LoadedModule[92]=C:\Windows\system32\PowrProf.dll
LoadedModule[93]=C:\Windows\system32\mscms.dll
LoadedModule[94]=C:\Windows\system32\SXS.DLL
LoadedModule[95]=C:\Windows\system32\WindowsCodecsExt.dll
LoadedModule[96]=C:\Windows\system32\icm32.dll
LoadedModule[97]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\710fa9a5665edd10fd281584df00108e\PresentationFramework.Aero.ni.dll
LoadedModule[98]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RoxioCentralFxRes.dll
LoadedModule[99]=C:\Windows\system32\WtsApi32.dll
LoadedModule[100]=C:\Windows\system32\WINSTA.dll
LoadedModule[101]=C:\Windows\system32\PresentationNative_v0300.dll
LoadedModule[102]=C:\Windows\system32\WINMM.dll
LoadedModule[103]=C:\Windows\system32\msctfui.dll
LoadedModule[104]=C:\Windows\system32\ntmarta.dll
LoadedModule[105]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\b7d1c271ec6b4df64c95563fc81ffc2f\System.Data.ni.dll
LoadedModule[106]=C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[107]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[108]=C:\Windows\syswow64\NSI.dll
LoadedModule[109]=C:\Windows\system32\apphelp.dll
LoadedModule[110]=C:\Program Files (x86)\Roxio 2012\Roxio Central\Plugins\RcHome.dll
LoadedModule[111]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\9d7e3bfe40b8563a05ab71fb17508708\PresentationFramework.Luna.ni.dll
LoadedModule[112]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\9e87dd8fe5d0f925d80a6a6eaf74fdb9\System.Drawing.ni.dll
LoadedModule[113]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\0d43c5e77ee7b8466700b16d7e7d4bb7\System.Windows.Forms.ni.dll
LoadedModule[114]=C:\Program Files (x86)\Roxio 2012\Roxio Central\Plugins\RcHomeRes.dll
LoadedModule[115]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsFormsIntegra#\e6cf8f7775fe68ea880bf8f2b6810082\WindowsFormsIntegration.ni.dll
LoadedModule[116]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RxCommonStylesRes.dll
LoadedModule[117]=C:\Windows\SysWOW64\ieframe.dll
LoadedModule[118]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[119]=C:\Windows\SysWOW64\OLEACC.dll
LoadedModule[120]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[121]=C:\Windows\assembly\NativeImages_v2.0.50727_32\UIAutomationProvider\4a63fb97b3c648a28b8047697869ee7d\UIAutomationProvider.ni.dll
LoadedModule[122]=C:\Windows\system32\dnsapi.DLL
LoadedModule[123]=C:\Windows\system32\iphlpapi.DLL
LoadedModule[124]=C:\Windows\system32\WINNSI.DLL
LoadedModule[125]=C:\Windows\system32\RASAPI32.dll
LoadedModule[126]=C:\Windows\system32\rasman.dll
LoadedModule[127]=C:\Windows\system32\rtutils.dll
LoadedModule[128]=C:\Windows\system32\NLAapi.dll
LoadedModule[129]=C:\Windows\system32\rasadhlp.dll
LoadedModule[130]=C:\Windows\system32\mswsock.dll
LoadedModule[131]=C:\Windows\System32\wshtcpip.dll
LoadedModule[132]=C:\Windows\System32\wship6.dll
LoadedModule[133]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[134]=C:\Windows\system32\MLANG.dll
LoadedModule[135]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[136]=C:\Windows\system32\jsproxy.dll
LoadedModule[137]=C:\Windows\SysWOW64\jscript.dll
LoadedModule[138]=C:\Windows\system32\napinsp.dll
LoadedModule[139]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[140]=C:\Windows\System32\winrnr.dll
LoadedModule[141]=C:\Windows\system32\wshbth.dll
LoadedModule[142]=C:\Program Files (x86)\Roxio 2012\Roxio Central\Plugins\RcTools.dll
LoadedModule[143]=C:\Program Files (x86)\Roxio 2012\Roxio Central\Plugins\RcToolsRes.dll
LoadedModule[144]=C:\Program Files (x86)\Roxio 2012\Roxio Central\Plugins\RcBurnSupport.dll
LoadedModule[145]=C:\Program Files (x86)\Roxio 2012\Roxio Central\Plugins\RcBurnSupportRes.dll
LoadedModule[146]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RCEngine4.NET.dll
LoadedModule[147]=C:\Windows\system32\msiltcfg.dll
LoadedModule[148]=C:\Windows\system32\msi.dll
LoadedModule[149]=C:\Windows\SysWOW64\SFC.DLL
LoadedModule[150]=C:\Windows\system32\sfc_os.DLL
LoadedModule[151]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RCEngine4.dll
LoadedModule[152]=C:\Program Files (x86)\Roxio 2012\Roxio Central\AMGLasso.dll
LoadedModule[153]=C:\Windows\system32\NETAPI32.dll
LoadedModule[154]=C:\Windows\system32\netutils.dll
LoadedModule[155]=C:\Windows\system32\srvcli.dll
LoadedModule[156]=C:\Windows\system32\wkscli.dll
LoadedModule[157]=C:\Windows\system32\WMVCore.DLL
LoadedModule[158]=C:\Windows\system32\WMASF.DLL
LoadedModule[159]=C:\Windows\system32\wmp.dll
LoadedModule[160]=C:\Windows\system32\wmploc.dll
LoadedModule[161]=C:\Windows\System32\MMDevApi.dll
LoadedModule[162]=C:\Windows\System32\PROPSYS.dll
LoadedModule[163]=C:\Windows\system32\MFPlat.DLL
LoadedModule[164]=C:\Windows\system32\AVRT.dll
LoadedModule[165]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[166]=C:\Program Files (x86)\Common Files\PX Storage Engine\px.dll
LoadedModule[167]=C:\Program Files (x86)\Common Files\PX Storage Engine\PXDRV.DLL
LoadedModule[168]=C:\Program Files (x86)\Common Files\PX Storage Engine\PXMAS.DLL
LoadedModule[169]=C:\Program Files (x86)\Common Files\PX Storage Engine\PXSFS.DLL
LoadedModule[170]=C:\Program Files (x86)\Common Files\PX Storage Engine\PXAFS.DLL
LoadedModule[171]=C:\Program Files (x86)\Common Files\PX Storage Engine\PxWave.dll
LoadedModule[172]=C:\Program Files (x86)\Common Files\PX Storage Engine\VXBLOCK.DLL
LoadedModule[173]=C:\Windows\SysWOW64\mshtml.dll
LoadedModule[174]=C:\Windows\SysWOW64\msls31.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=-1881450765/nBucketTable=5/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=Roxio Creator
AppPath=C:\Program Files (x86)\Roxio 2012\Roxio Central\RoxioCentralFx.exe
ReportDescription=Stopped working
Report.txt
Roxio Crash Details.txt
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