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Creator 2012 Fails At Startup


jim.lowry
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I have installed, repaired and removed Creator 2012 on Windows 7 SP1 twice. Both times the application installs successfully. I have restarted after the install and I have shutdown and restarted after the install and Creator continues to fail when starting. I have collected details from the Creator window and also from the Windows Event logs, both are below. I am unable to use this application for anything. Any assistance will be appreciated.

 

Creator 2012 error details:

 

Description:

Stopped working

 

Problem signature:

Problem Event Name: CLR20r3

Problem Signature 01: roxiocentralfx.exe

Problem Signature 02: 6.0.0.0

Problem Signature 03: 4e277257

Problem Signature 04: PresentationCore

Problem Signature 05: 3.0.0.0

Problem Signature 06: 488f140b

Problem Signature 07: 2da1

Problem Signature 08: 1d

Problem Signature 09: System.MethodAccessException

OS Version: 6.1.7601.2.1.0.256.4

Locale ID: 1033

 

Windows Event log details:

 

 

Version=1

EventType=CLR20r3

EventTime=129627340108717897

ReportType=2

Consent=1

UploadTime=129627340276931747

ReportIdentifier=460608c9-f354-11e0-9b05-90004edacbad

WOW64=1

Response.BucketId=2413516531

Response.BucketTable=5

Response.type=4

Sig[0].Name=Problem Signature 01

Sig[0].Value=roxiocentralfx.exe

Sig[1].Name=Problem Signature 02

Sig[1].Value=6.0.0.0

Sig[2].Name=Problem Signature 03

Sig[2].Value=4e277257

Sig[3].Name=Problem Signature 04

Sig[3].Value=PresentationCore

Sig[4].Name=Problem Signature 05

Sig[4].Value=3.0.0.0

Sig[5].Name=Problem Signature 06

Sig[5].Value=488f140b

Sig[6].Name=Problem Signature 07

Sig[6].Value=2da1

Sig[7].Name=Problem Signature 08

Sig[7].Value=1d

Sig[8].Name=Problem Signature 09

Sig[8].Value=System.MethodAccessException

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=6.1.7601.2.1.0.256.4

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

UI[2]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RoxioCentralFx.exe

UI[3]=Roxio Creator has stopped working

UI[4]=Windows can check online for a solution to the problem.

UI[5]=Check online for a solution and close the program

UI[6]=Check online for a solution later and close the program

UI[7]=Close the program

LoadedModule[0]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RoxioCentralFx.exe

LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll

LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL

LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll

LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll

LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll

LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll

LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll

LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll

LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll

LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll

LoadedModule[11]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll

LoadedModule[12]=C:\Windows\syswow64\SHLWAPI.dll

LoadedModule[13]=C:\Windows\syswow64\GDI32.dll

LoadedModule[14]=C:\Windows\syswow64\USER32.dll

LoadedModule[15]=C:\Windows\syswow64\LPK.dll

LoadedModule[16]=C:\Windows\syswow64\USP10.dll

LoadedModule[17]=C:\Windows\system32\IMM32.DLL

LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll

LoadedModule[19]=C:\Windows\SysWOW64\nvinit.dll

LoadedModule[20]=C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\_etoured.dll

LoadedModule[21]=C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvd3d9wrap.dll

LoadedModule[22]=C:\Windows\syswow64\SETUPAPI.dll

LoadedModule[23]=C:\Windows\syswow64\CFGMGR32.dll

LoadedModule[24]=C:\Windows\syswow64\OLEAUT32.dll

LoadedModule[25]=C:\Windows\syswow64\ole32.dll

LoadedModule[26]=C:\Windows\syswow64\DEVOBJ.dll

LoadedModule[27]=C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll

LoadedModule[28]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll

LoadedModule[29]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll

LoadedModule[30]=C:\Windows\syswow64\shell32.dll

LoadedModule[31]=C:\Windows\system32\profapi.dll

LoadedModule[32]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\16b68fcaff063835ae0ee348a1201f2a\mscorlib.ni.dll

LoadedModule[33]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll

LoadedModule[34]=C:\Windows\syswow64\WINTRUST.dll

LoadedModule[35]=C:\Windows\syswow64\CRYPT32.dll

LoadedModule[36]=C:\Windows\syswow64\MSASN1.dll

LoadedModule[37]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.dll

LoadedModule[38]=C:\Windows\system32\CRYPTSP.dll

LoadedModule[39]=C:\Windows\system32\rsaenh.dll

LoadedModule[40]=C:\Windows\syswow64\imagehlp.dll

LoadedModule[41]=C:\Windows\system32\ncrypt.dll

LoadedModule[42]=C:\Windows\system32\bcrypt.dll

LoadedModule[43]=C:\Windows\SysWOW64\bcryptprimitives.dll

LoadedModule[44]=C:\Windows\system32\USERENV.dll

LoadedModule[45]=C:\Windows\system32\GPAPI.dll

LoadedModule[46]=C:\Windows\system32\cryptnet.dll

LoadedModule[47]=C:\Windows\syswow64\WLDAP32.dll

LoadedModule[48]=C:\Windows\system32\SensApi.dll

LoadedModule[49]=C:\Windows\system32\Cabinet.dll

LoadedModule[50]=C:\Windows\system32\DEVRTL.dll

LoadedModule[51]=C:\Windows\system32\uxtheme.dll

LoadedModule[52]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll

LoadedModule[53]=C:\Windows\system32\RpcRtRemote.dll

LoadedModule[54]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RxCommonUI.dll

LoadedModule[55]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\3da7c6c1a0f26ae91883fd8b03ec192d\System.ni.dll

LoadedModule[56]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\16d2854bf69d59d94e64a918365705f1\System.Xml.ni.dll

LoadedModule[57]=C:\Windows\system32\shfolder.dll

LoadedModule[58]=C:\Windows\system32\WindowsCodecs.dll

LoadedModule[59]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\6124dbbfd45927c4a6226d6e6bca6253\WindowsBase.ni.dll

LoadedModule[60]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\c1fad1d936c0d69f07d00eb3bfaca94c\PresentationCore.ni.dll

LoadedModule[61]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\7838f364c1255cc2dcb9e224a5e62724\PresentationFramework.ni.dll

LoadedModule[62]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RcFramework.dll

LoadedModule[63]=C:\Windows\Microsoft.NET\Framework\v3.0\WPF\wpfgfx_v0300.dll

LoadedModule[64]=C:\Windows\system32\dwmapi.dll

LoadedModule[65]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RxCommonStyles.dll

LoadedModule[66]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RcPluginFramework.dll

LoadedModule[67]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\e3e3b399b69c569ab1ed3b0ace2c8c20\System.Runtime.Remoting.ni.dll

LoadedModule[68]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\36d0ed3f2a65b9d67933ed46dfcd2ccb\System.Configuration.ni.dll

LoadedModule[69]=C:\Program Files (x86)\Roxio 2012\Roxio Central\slclr.dll

LoadedModule[70]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4974_none_50940634bcb759cb\MSVCR90.dll

LoadedModule[71]=C:\Windows\WinSxS\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4974_none_4bf89ae8bf9a48c0\mfc90u.dll

LoadedModule[72]=C:\Windows\system32\MSIMG32.dll

LoadedModule[73]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4974_none_50940634bcb759cb\msvcm90.dll

LoadedModule[74]=C:\Windows\WinSxS\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.4974_none_497745fb754785d2\MFC90ENU.DLL

LoadedModule[75]=C:\Program Files (x86)\Common Files\Roxio Shared\Security Library\slmfc.dll

LoadedModule[76]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4974_none_50940634bcb759cb\MSVCP90.dll

LoadedModule[77]=C:\Windows\syswow64\WININET.dll

LoadedModule[78]=C:\Windows\syswow64\urlmon.dll

LoadedModule[79]=C:\Windows\syswow64\iertutil.dll

LoadedModule[80]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll

LoadedModule[81]=C:\Windows\system32\RICHED32.DLL

LoadedModule[82]=C:\Windows\system32\RICHED20.dll

LoadedModule[83]=C:\Windows\syswow64\CLBCatQ.DLL

LoadedModule[84]=C:\Windows\system32\d3d9.dll

LoadedModule[85]=C:\Windows\system32\VERSION.dll

LoadedModule[86]=C:\Windows\system32\d3d8thk.dll

LoadedModule[87]=C:\Windows\system32\nvumdshim.dll

LoadedModule[88]=C:\Windows\system32\nvapi.dll

LoadedModule[89]=C:\Windows\system32\nvd3dum.dll

LoadedModule[90]=C:\Windows\system32\igdumdx32.dll

LoadedModule[91]=C:\Windows\system32\igdumd32.dll

LoadedModule[92]=C:\Windows\system32\PowrProf.dll

LoadedModule[93]=C:\Windows\system32\mscms.dll

LoadedModule[94]=C:\Windows\system32\SXS.DLL

LoadedModule[95]=C:\Windows\system32\WindowsCodecsExt.dll

LoadedModule[96]=C:\Windows\system32\icm32.dll

LoadedModule[97]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\710fa9a5665edd10fd281584df00108e\PresentationFramework.Aero.ni.dll

LoadedModule[98]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RoxioCentralFxRes.dll

LoadedModule[99]=C:\Windows\system32\WtsApi32.dll

LoadedModule[100]=C:\Windows\system32\WINSTA.dll

LoadedModule[101]=C:\Windows\system32\PresentationNative_v0300.dll

LoadedModule[102]=C:\Windows\system32\WINMM.dll

LoadedModule[103]=C:\Windows\system32\msctfui.dll

LoadedModule[104]=C:\Windows\system32\ntmarta.dll

LoadedModule[105]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\b7d1c271ec6b4df64c95563fc81ffc2f\System.Data.ni.dll

LoadedModule[106]=C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll

LoadedModule[107]=C:\Windows\syswow64\WS2_32.dll

LoadedModule[108]=C:\Windows\syswow64\NSI.dll

LoadedModule[109]=C:\Windows\system32\apphelp.dll

LoadedModule[110]=C:\Program Files (x86)\Roxio 2012\Roxio Central\Plugins\RcHome.dll

LoadedModule[111]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\9d7e3bfe40b8563a05ab71fb17508708\PresentationFramework.Luna.ni.dll

LoadedModule[112]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\9e87dd8fe5d0f925d80a6a6eaf74fdb9\System.Drawing.ni.dll

LoadedModule[113]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\0d43c5e77ee7b8466700b16d7e7d4bb7\System.Windows.Forms.ni.dll

LoadedModule[114]=C:\Program Files (x86)\Roxio 2012\Roxio Central\Plugins\RcHomeRes.dll

LoadedModule[115]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsFormsIntegra#\e6cf8f7775fe68ea880bf8f2b6810082\WindowsFormsIntegration.ni.dll

LoadedModule[116]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RxCommonStylesRes.dll

LoadedModule[117]=C:\Windows\SysWOW64\ieframe.dll

LoadedModule[118]=C:\Windows\syswow64\PSAPI.DLL

LoadedModule[119]=C:\Windows\SysWOW64\OLEACC.dll

LoadedModule[120]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll

LoadedModule[121]=C:\Windows\assembly\NativeImages_v2.0.50727_32\UIAutomationProvider\4a63fb97b3c648a28b8047697869ee7d\UIAutomationProvider.ni.dll

LoadedModule[122]=C:\Windows\system32\dnsapi.DLL

LoadedModule[123]=C:\Windows\system32\iphlpapi.DLL

LoadedModule[124]=C:\Windows\system32\WINNSI.DLL

LoadedModule[125]=C:\Windows\system32\RASAPI32.dll

LoadedModule[126]=C:\Windows\system32\rasman.dll

LoadedModule[127]=C:\Windows\system32\rtutils.dll

LoadedModule[128]=C:\Windows\system32\NLAapi.dll

LoadedModule[129]=C:\Windows\system32\rasadhlp.dll

LoadedModule[130]=C:\Windows\system32\mswsock.dll

LoadedModule[131]=C:\Windows\System32\wshtcpip.dll

LoadedModule[132]=C:\Windows\System32\wship6.dll

LoadedModule[133]=C:\Windows\syswow64\Normaliz.dll

LoadedModule[134]=C:\Windows\system32\MLANG.dll

LoadedModule[135]=C:\Windows\System32\fwpuclnt.dll

LoadedModule[136]=C:\Windows\system32\jsproxy.dll

LoadedModule[137]=C:\Windows\SysWOW64\jscript.dll

LoadedModule[138]=C:\Windows\system32\napinsp.dll

LoadedModule[139]=C:\Windows\system32\pnrpnsp.dll

LoadedModule[140]=C:\Windows\System32\winrnr.dll

LoadedModule[141]=C:\Windows\system32\wshbth.dll

LoadedModule[142]=C:\Program Files (x86)\Roxio 2012\Roxio Central\Plugins\RcTools.dll

LoadedModule[143]=C:\Program Files (x86)\Roxio 2012\Roxio Central\Plugins\RcToolsRes.dll

LoadedModule[144]=C:\Program Files (x86)\Roxio 2012\Roxio Central\Plugins\RcBurnSupport.dll

LoadedModule[145]=C:\Program Files (x86)\Roxio 2012\Roxio Central\Plugins\RcBurnSupportRes.dll

LoadedModule[146]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RCEngine4.NET.dll

LoadedModule[147]=C:\Windows\system32\msiltcfg.dll

LoadedModule[148]=C:\Windows\system32\msi.dll

LoadedModule[149]=C:\Windows\SysWOW64\SFC.DLL

LoadedModule[150]=C:\Windows\system32\sfc_os.DLL

LoadedModule[151]=C:\Program Files (x86)\Roxio 2012\Roxio Central\RCEngine4.dll

LoadedModule[152]=C:\Program Files (x86)\Roxio 2012\Roxio Central\AMGLasso.dll

LoadedModule[153]=C:\Windows\system32\NETAPI32.dll

LoadedModule[154]=C:\Windows\system32\netutils.dll

LoadedModule[155]=C:\Windows\system32\srvcli.dll

LoadedModule[156]=C:\Windows\system32\wkscli.dll

LoadedModule[157]=C:\Windows\system32\WMVCore.DLL

LoadedModule[158]=C:\Windows\system32\WMASF.DLL

LoadedModule[159]=C:\Windows\system32\wmp.dll

LoadedModule[160]=C:\Windows\system32\wmploc.dll

LoadedModule[161]=C:\Windows\System32\MMDevApi.dll

LoadedModule[162]=C:\Windows\System32\PROPSYS.dll

LoadedModule[163]=C:\Windows\system32\MFPlat.DLL

LoadedModule[164]=C:\Windows\system32\AVRT.dll

LoadedModule[165]=C:\Windows\system32\AUDIOSES.DLL

LoadedModule[166]=C:\Program Files (x86)\Common Files\PX Storage Engine\px.dll

LoadedModule[167]=C:\Program Files (x86)\Common Files\PX Storage Engine\PXDRV.DLL

LoadedModule[168]=C:\Program Files (x86)\Common Files\PX Storage Engine\PXMAS.DLL

LoadedModule[169]=C:\Program Files (x86)\Common Files\PX Storage Engine\PXSFS.DLL

LoadedModule[170]=C:\Program Files (x86)\Common Files\PX Storage Engine\PXAFS.DLL

LoadedModule[171]=C:\Program Files (x86)\Common Files\PX Storage Engine\PxWave.dll

LoadedModule[172]=C:\Program Files (x86)\Common Files\PX Storage Engine\VXBLOCK.DLL

LoadedModule[173]=C:\Windows\SysWOW64\mshtml.dll

LoadedModule[174]=C:\Windows\SysWOW64\msls31.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

State[1].Key=DataRequest

State[1].Value=Bucket=-1881450765/nBucketTable=5/nResponse=1/n

FriendlyEventName=Stopped working

ConsentKey=CLR20r3

AppName=Roxio Creator

AppPath=C:\Program Files (x86)\Roxio 2012\Roxio Central\RoxioCentralFx.exe

ReportDescription=Stopped working

Report.txt

Roxio Crash Details.txt

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1) Please post your computer specs.

2) Are you running a registry cleaner (a stand alone or part of an anti-virus)?

3) Are you installing to an Administrator account?

4) Are you installing it to your system drive?

5) How many times did you try to install it?

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