No Audio Output In Creator Pro 2011

[Robert B.]

I'm a Roxio Creator pro 2011 SP1 user and I can't manage to hear the audio output during the video reproduction in CinePlayer. The apps recognize correctly my audio card but the audio doesn't come out.

My OS is Windows 7 ultimate, and my audio card (integrated in MB) is VIA High Definition Audio.

What can I do?

Tks

[Jim_Hardin]

With CinePlayer running, click on your Speaker in the Tray.

 

Then double click the Mixer:

 

 

Make sure CinePlayer is not muted and the volume level is up.