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Problem With Roxio Usb Capture Device


fhendo
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Bought this device from Roxio about six months ago. It worked fine until today. I use it to convert VHS analog video to digital. I use Creator 2010. Today when I attempted to capture video, using Creator 2010 software, I was able to get sound but no video. Just black where the picture should be. I checked all connections, as well as the wires running from the VCR to the USB capture device and they all work, as does the VCR using those same wires and connecting them to a TV. Problem exists with both RCA and SVHS cables, except with the SVHS instead of a totally black picture, I get some grey wavy lines dancing on the screen.

 

So, I think I have narrowed it down to the Roxio capture device. Also, when attempting to capture with creator 2010, the software recognizes the device but informs me in red letters that there is no signal. (although as I said it is picking up the audio) Before I buy another one, or as is more likely, look for a different solution, I was wondering if anyone here had any suggestions. Are these things really that fragile?

 

Thanks for any input.

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Bought this device from Roxio about six months ago. It worked fine until today. I use it to convert VHS analog video to digital. I use Creator 2010. Today when I attempted to capture video, using Creator 2010 software, I was able to get sound but no video. Just black where the picture should be. I checked all connections, as well as the wires running from the VCR to the USB capture device and they all work, as does the VCR using those same wires and connecting them to a TV. Problem exists with both RCA and SVHS cables, except with the SVHS instead of a totally black picture, I get some grey wavy lines dancing on the screen.

 

So, I think I have narrowed it down to the Roxio capture device. Also, when attempting to capture with creator 2010, the software recognizes the device but informs me in red letters that there is no signal. (although as I said it is picking up the audio) Before I buy another one, or as is more likely, look for a different solution, I was wondering if anyone here had any suggestions. Are these things really that fragile?

 

Thanks for any input.

 

 

Try a quick test and use a DVD player/camcorder as the input to the USB device. This should prove whether the capture device is working ok

Edited by ogdens
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Try a quick test and use a DVD player/camcorder as the input to the USB device. This should prove whether the capture device is working ok

Thanks for the input. Actually I am using a combo DVD/VCR machine, which works fine with a TV, but just to be sure I will try it with a camcorder.

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Thanks for the input. Actually I am using a combo DVD/VCR machine, which works fine with a TV, but just to be sure I will try it with a camcorder.

I have the same problem with the camcorder, so obviously the Roxio USB Capture device is the problem. Is anybody aware of a better device of this nature that does not break the bank?

 

Thanks

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I have the same problem with the camcorder, so obviously the Roxio USB Capture device is the problem. Is anybody aware of a better device of this nature that does not break the bank?

 

Thanks

 

Did you double check your wiring, plugs,etc? It unusual for the device to go bad but it is possible. Try plugging something else into the USB port to see if that is OK or try another USB port. Is you camcorder analog or digital? Are you using a scart connector?

 

Google for one but remember that not all devices will work with the Roxio software.

Edited by sknis
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I was wondering if anyone here had any suggestions. Are these things really that fragile?

 

Have you tried a different VHS tape?

 

Have you checked device manager if your device drivers are showing when the device is plugged in?

 

Are you connected the same way and to the same USB port as before when it worked?

 

I bought a similar device from Amazon and it didn't work with Roxio software.

 

post-97-004529800 1321116678.jpg

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I am having the same issue. I have tried several VHS tapes and I get a sound but no video. I can see the video in the video display window, but it will not capture the video on the file. I tried in stalling this fix offerd by Roxio and I get an error msg that this is not compatible with my PC. I have Windows 7 64bit. I have tried several other analog sources and I continue to get the same results.

I have Creater 10 suite. I want to upgrade to 2012, but if this is still in issue with 2012, then whats the point

 

1. Download RoxioC2009USBCaptureDriver.zip below.

2. Open the .zip file RoxioC2009USBCaptureDriver.zip and drag the file RoxioC2009USBCaptureDriver.exe to your Desktop.

3. Double-click the .exe file and follow the on screen instructions.

 

RoxioC2009USBCaptureDriver.zip (7.03 mb) -

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I am having the same issue. I have tried several VHS tapes and I get a sound but no video. I can see the video in the video display window, but it will not capture the video on the file. I tried in stalling this fix offerd by Roxio and I get an error msg that this is not compatible with my PC. I have Windows 7 64bit. I have tried several other analog sources and I continue to get the same results.

I have Creater 10 suite. I want to upgrade to 2012, but if this is still in issue with 2012, then whats the point

 

1. Download RoxioC2009USBCaptureDriver.zip below.

2. Open the .zip file RoxioC2009USBCaptureDriver.zip and drag the file RoxioC2009USBCaptureDriver.exe to your Desktop.

3. Double-click the .exe file and follow the on screen instructions.

 

RoxioC2009USBCaptureDriver.zip (7.03 mb) -

 

It is confusing trying to determine what program you have. You state you have the "creator 10 suite" and then you list Roxio Creator 2009 zip files. First of all there is no such program as Creator 10 suite. There is a suite called "Easy Media Creator 10" now 5 years/versions old and there is the 3 year old Roxio Creator 2010 (C2010).

If you have C2010 then why would you apply "Roxio Creator 2009" updates? C2009 is not compatible with Windows 7.

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