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Format And Burn Dvd's


staf
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Hello, I work with a Dell PC 5150 (XP 2006) and Roxio creator Dell edition. Since several days the PC shut down wen I put a blanc DVD in the reader(philips) Who can give my information how to solve this problem? probably some software is damaged and I cannot find a site to download the right software to restore this part of my PC. (Roxio creator Dell edition 2006) Thank you for your help!!!!

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As it's a Dell OEM version, tech support will come from Dell in the first instance (they will try to shift the onus to Roxio but, under the OEM licensing, they are responsible for support)

 

They are the only ones who can supply a backup copy

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