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garneau2

Can't Burn Dvd+Rdl On My Imac

Question

I have Toast 11.0.4. I'm on Snow Leopard, and my DVD burner is an internal drive: MATSHITA DVD-R UJ-875 and it says that it can burn:

Reads DVD: Yes

CD-Write: -R, -RW

DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW

 

I tried to burn 3 DVD+RDL (MEMOREX BRAND) and I'm getting this error: file attached.

 

It will burn regular DVD-R

 

What should I do to solve this problem.

post-6271-048783500 1322347016.png

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9 answers to this question

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Same problem here. It MAY help if you use the best quality Verbatim brand DVDs, and if you burn at the slowest speed. Might also help if you don't do anything that requires significant hard disk access while burning the DVD. The drive in my MacBook Pro was able to burn DL DVDs for the first year or so that I had it, but I suspect that it slipped from spec and couldn't handle it anymore. You might try creating a disk image in Toast, mount the image and do the actual burning in Disk Utility. That would let you know whether you have a hardware issue. HTH

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All right, thanks for your suggestions.

 

I never touch the computer while it is writing, only when it is verifying.

 

I'll try the other thing you suggested and I'll report back here.

 

Thanks again.

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The Apple drives don't like Memorex DL discs. If you insert the DVD and choose Disc Info from Toast's Recroder Setttings menu a window will appear that has a link to a site where users submit reports about various DVD media. I'm confident your Memorex media won't have a high rating. Verbatim DL discs work best on Macs.

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I just tried Verbatim DVD+RDL....SAME ERROR!

 

Where is the problem: Apple or Roxio?

There could be a problem with the drive. I suggest choosing Save as Disc Image in Toast. When that is done change the .toast extension for the disc image to .iso. Then try burning the DL disc using Disk Utility's feature for burning disc images. If that burns okay then something is going wrong between Toast and the drive. If it fails then it is probably an issue with the drive.

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There could be a problem with the drive. I suggest choosing Save as Disc Image in Toast. When that is done change the .toast extension for the disc image to .iso. Then try burning the DL disc using Disk Utility's feature for burning disc images. If that burns okay then something is going wrong between Toast and the drive. If it fails then it is probably an issue with the drive.

 

Thanks for the answer.

 

I tried what you said and the "Burn Disc" software just keeps "Waiting for the drive". (see attached image)

 

Does that means that it fails or I did something wrong.

post-6271-058460100 1322533062.png

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Thanks for the answer.

 

I tried what you said and the "Burn Disc" software just keeps "Waiting for the drive". (see attached image)

 

Does that means that it fails or I did something wrong.

Before giving up I'd shut down the Mac, wait several minutes and then restart. If you still can't burn the disc then something is either wrong with the drive or there is a problem with the OS. It is most likely the drive. Is your Mac still under warranty? If not it is cheaper (and actually better) to get an external disc burner.

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Well, shutting down the Mac for a while seemed to help, but I did get another error.

 

Maybe I'll try cleaning the drive before giving up, I guess.

 

But it will burn DVD-R.

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