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Problems Problems Everywhere



I'm using the software on a IMAC. Brand new installation. Will work part of the time. The next time I try, no video, no audio....next time, no audio, but video. Sometimes finishes recording and converts to MP4 w/o allowing me to edit. If I switch ports, it will start working again, until next time. The only time I have been successful is when I delete the application and reinstall. I can record one tape and then I get nothing. This is the most exasperating program I have ever tried to use. Many are saying I won't be able to return it to the store for a refund? I would love to keep it if I could only get past the bugs. Please help.

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