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Consistent Failures When Burning Dvds


RowanB

Question

Hi - I'm trying to use Creator Basic 9 to back up some large directories to DVD. It consistently gets what appears to be about 80% of the way through (based on the different colour of the disk when it's been written to) then fails with an error. The error doesn't seem to have any useful information attached to it - it just says please insert a new blank disk and try again.

 

This is a large directory tree of about 4.1GB. It has some files and directories whose names begin with dot in it (.htaccess .svn etc.). When I compared the files that had been written to the disk with the source directory it appeared that files and directories starting with dot had not been written.

 

So then I created a zip file of the whole directory tree, and tried backing this up (a single file of about 3.9GB). This seemed to stop with the same error in about the same place. This surely can't be to do with the dots?

 

I suspect it's not a Roxio problem, because Nero stops with a similar error in a similar place. But I can't get to the bottom of it, and until I can I can't create any more space on my hard drive which is nearly full.

 

Can you suggest what may be causing the problem, or waht I can try next?

 

I'm running on an HP Compaq 6710b notebook with Windows 7 Pro.

 

Thanks - Rowan

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Came free with that windows 7 PC?

Yes, it did, although I can't remember now whether the PC originally came with W7, or with Vista.

 

As far as I know the Retail Easy Media Creator 9 is not compatible with Windows 7 and flavor.
Could that cause the symptoms I'm seeing? It's not completely dead. It will write smaller disks successfully.

 

If this is the case, is there a free version of Roxio that will work with W7?

 

If not, can you suggest some other free CD/DVD burning program? I don't need a lot of fancy features - just the ability to burn whole DVDs reliably...

 

Thanks - Rowan

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When you remember let us know.

I don't think I'm going to remember any better than I do now. I think the PC was originally supplied with Vista, and I upgraded a couple of years back.

 

What difference does it make what the original OS was?

 

Thanks - Rowan

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It makes a difference in that the bundled OEM program was designed to work with the original OS - not with any subsequent upgrades.

 

Neither Easy Media Creator 9 not Creator 2009 (you never actually said which you had) will work in Windows 7 anyway

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The About box says it's:

Roxio Creator Basic v9

Version: 9.0.116

Build: 901B16Y, HPO

 

The splash screen says it's Easy Media Creator 9.

 

Do you mean they specifically wrote code to make sure it wouldn't work if the OS was upgraded? I reckon that's theft - I paid for that software as part of the deal on the PC.

 

Do you mean version 9 won't work with W7 at all? I know this is not true - I've successfully written lots of CDs with it - it's only these nearly full DVDs that are giving me problems.

 

If it doesn't work with W7, then I need a replacement. Is there a free version of Roxio that will work with W7? If not, what other free DVD writing tools does anyone recommend?

 

Thanks - Rowan

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The About box says it's:

Roxio Creator Basic v9

Version: 9.0.116

Build: 901B16Y, HPO

 

The splash screen says it's Easy Media Creator 9.

 

Do you mean they specifically wrote code to make sure it wouldn't work if the OS was upgraded? I reckon that's theft - I paid for that software as part of the deal on the PC.

 

Do you mean version 9 won't work with W7 at all? I know this is not true - I've successfully written lots of CDs with it - it's only these nearly full DVDs that are giving me problems.

 

If it doesn't work with W7, then I need a replacement. Is there a free version of Roxio that will work with W7? If not, what other free DVD writing tools does anyone recommend?

 

Thanks - Rowan

 

No theft, I know of no one that pays for free software bundled with a new PC or hardware like a DVD Burner. It's cheap cut down teaser software wanting you to buy a retail product.

 

How can software wrote today be made compatible with future Microsoft Operating Systems?

 

Some things work others don't or break later.

 

Sorry...

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" If not, what other free DVD writing tools does anyone recommend?"

 

google or cnet.com is your friend ! :rolleyes: Find something there. There are no actrual "freebies" from Roxio.

 

BTW if you ran Microsoft's compatibility utility before you upgraded, it would have told you that the EMC OEM was not compatible.

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