Software Does Not Give Me An "active" Record Button

[David Stratton]

Jim Hardin,

I sent you a pm when I probably should not have but anyway, here is my problem: I have build 201B23A. With everything connected per the guide I am able to get the software to display audio and video from the vcr. Problem is that the software does not give me an "active" record button down in the lower right corner of the window. There is pretty much nothing by way of options to select that might account for this and I think I have tried every combination of the few settings available to no avail. Any ideas? Have I missed something or have I bought an overpriced piece of junk? Any help from you or anyone else will be greatly appreciated. David

[Jim_Hardin]

IM's are not a problem Dave! But postings, like you did, are encouraged so that everyone can benefit from the exchange

 

The Burn Button is grayed out because something is wrong... The answer is most likely on your screen

 

For example, this one is waiting for a Blank, writable DVD:

 

 

Whereas this one has found the size of the Export exceeds the capacity of the DVD:

 

 

Take a look and let us know what you find???

 

You also asked in your IM about using the Roxio Video Capture USB device with other software... The answer is a Qualified Maybe

 

It will work with all Roxio Software past and present! So that upgrade path is open to you.

 

As far as other software, hit & miss. I have found one or 2 that work but have nothing over Roxio's Creator Suite line to justify their purchase. Some of the more common big name($$$) software, usually does not work.

 

This is pretty well normal for the industry. I have a $200+ AverMedia capture card and it will not work with Roxio. Likewise, the Roxio USB will not work with their software...

[David Stratton]

Jim, I don't think length is the problem (I have been known to be wrong once or twice ). Although your screen shots are a different version. Because I was not sure how long the actual video was that I was planning to record I set the "Quality" to the longest play time. I also tried every change of setting I can imagine but nothing seemed to activate the record button. It is pretty frustrating. I can usually puzzle these things out. Any other thoughts or am I just out of luck?

[Jim_Hardin]

You would have to tell me what Version or Build you have, can't guess

 

YES time can be a problem with menus or I would not have mentioned it...

[David Stratton]

Jim,

My original post had the build, 201B23A

[Jim_Hardin]

Jim,

My original post had the build, 201B23A

Yes it did!

 

And my screen caps were from the 201B version.

 

Maybe it would be faster if you would post a screen cap... Take a look at these examples: HERE