No Signal Capturing With C2012 Pro

[hexe]

I just bought Roxio 2012 pro to transfer my old VHS tapes. I have a new 64 bit Windows 7 PC. I followed all the steps, uninstalled earlier Roxio version, updated everything and still, I connect the cable to my VCR, put the tape in on play and "no signal". Please help. Thank you

[sknis]

I just bought Roxio 2012 pro to transfer my old VHS tapes. I have a new 64 bit Windows 7 PC. I followed all the steps, uninstalled earlier Roxio version, updated everything and still, I connect the cable to my VCR, put the tape in on play and "no signal". Please help. Thank you

 

What device are you using to convert the analog signal from the VHS to digital for your computer? Creator 2012 Pro doesn't come with a device and the drivers for other devices may not have the correct drivers for Creator 2012.

 

Is a scart device involved?

[hexe]

What device are you using to convert the analog signal from the VHS to digital for your computer? Creator 2012 Pro doesn't come with a device and the drivers for other devices may not have the correct drivers for Creator 2012.

 

Is a scart device involved?

 

It came with a conversion AV cable which I hooked into the USB port of my PC, then I connected this with an RCA cable from my VHS recorder.

[ogdens]

It came with a conversion AV cable which I hooked into the USB port of my PC, then I connected this with an RCA cable from my VHS recorder.

 

Does it look like the device shown here http://www.roxio.com...d/overview.html

 

Where did you buy the Creator 2012?. Open the home page, then click on Help, then About this Software and tell us what yours shows (see pic)

 

[hexe]

Does it look like the device shown here http://www.roxio.com...d/overview.html

 

Where did you buy the Creator 2012?. Open the home page, then click on Help, then About this Software and tell us what yours shows (see pic)

 

 

Yes, the device looks like the one shown on the web. I bought the SW from the webpage of Roxio. It was shipped with the device. If I open Roxio, about the SW it says:

Roxio Creator 2012 Pro

Version 13.5; 6.0.0.0

[cdanteek]

Yes, the device looks like the one shown on the web. I bought the SW from the webpage of Roxio. It was shipped with the device. If I open Roxio, about the SW it says:

Roxio Creator 2012 Pro

Version 13.5; 6.0.0.0

 

With the Roxio USB Capture Device plugged into a USB port on the PC look in Device manager for these two drivers under sound, video and game controllers.

 

The third from the bottom pic in this link> http://forums.support.roxio.com/topic/71615-installing-roxio-creator-2011-pro-on-w-7-ultimate-x-64/

[hexe]

With the Roxio USB Capture Device plugged into a USB port on the PC look in Device manager for these two drivers under sound, video and game controllers.

 

The third from the bottom pic in this link> http://forums.support.roxio.com/topic/71615-installing-roxio-creator-2011-pro-on-w-7-ultimate-x-64/

 

Is says USB device unavailable. I did install the CD for Roxio Video Capture which came with, but it seems not have worked. Can I download this driver somewhere from the web?

[cdanteek]

Is says USB device unavailable. I did install the CD for Roxio Video Capture which came with, but it seems not have worked. Can I download this driver somewhere from the web?

 

 

Do you show anything like what the red arrows are pointing at in device manager?

 

You have to answer specific questions so we know how to help you!

 

[hexe]

Do you show anything like what the red arrows are pointing at in device manager?

 

You have to answer specific questions so we know how to help you!

 

 

 

I opened the device manager, the Roxio Video Capture USB and USB 2861 Device are listed under Sound, video... and there are NO red arrows on it.

[cdanteek]

I opened the device manager, the Roxio Video Capture USB and USB 2861 Device are listed under Sound, video... and there are NO red arrows on it.

 

The red arrows are pointing them out for you, no you wouldn't show them.

 

Do you show anything under other devices like I asked in the last post?

 

Please read the post's and answer all the questions or we might be here next year discussing this!

 

Look at the pics carefully is this what your doing and the red arrows point at settings you should choose or paths to where you should be.

 

 

[hexe]

I opened the device manager, the Roxio Video Capture USB and USB 2861 Device are listed under Sound, video... and there are NO red arrows on it.

 

 

I just got it working. Something was wrong with my RCA cable. I used a different one and it worked.

Thank you very much for your help.

Kind Regards

Hexe

[cdanteek]

I just got it working. Something was wrong with my RCA cable. I used a different one and it worked.

Thank you very much for your help.

Kind Regards

Hexe

 

 

Good news!

 

I will mark this as solved then..