Creator 2011 Doesn't Find The Pc Cd Player

[leberitou]

I am on Win 7. Just installed Ceator 2011. The software doesn't find the pc cd player (a LG which reads blu ray recordings) which on the other side is well accepted by all other applications. Can someone tell me where is the problem and how to solve it? Thks

[Brendon]

Hello,

 

Since your problem has noting to do with the Roxio network Streamer, your topic has been shifted from that forum.

 

 

You mention a "pc cd player" is that some sort of read-only device [a ROM?] or is it a burner as well? Can you give us the model number, please?

 

You say "The software doesn't find the pc cd player", but can you tell us what applications/programs you're trying to find the pc cd player with?

 

Creator 2011 uses a special filter to find and control optical disc writers, but it leaves the reading of CD- or DVD-ROMs to Windows so if your drive is a ROM device it won't appear in many of the Creator screens. That's why we need to know what it is and when application/program you're trying to use before we can help you.

 

Regards,

Brendon

[leberitou]

The device is "read" & "burn". It reads all supports including blue ray. The make is LG reported on the disc drive (D) under BD-CE. It was working well with creator 2009 under Win7. I just re-installed Win7 and tried with no success to have crearor 2009 be installed again. I uninstalled creator 2009 then installed creator 2011 which does not find the LG device used very well by windows media system for CD/DVD.

[ogdens]

The device is "read" & "burn". It reads all supports including blue ray. The make is LG reported on the disc drive (D) under BD-CE. It was working well with creator 2009 under Win7. I just re-installed Win7 and tried with no success to have crearor 2009 be installed again. I uninstalled creator 2009 then installed creator 2011 which does not find the LG device used very well by windows media system for CD/DVD.

 

Creator 2009 is NOT supported in Win7...

 

.try this http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS= for your 2011 problem.

[leberitou]

Downloaded "PX Engine". Problem still the same: No device detected. Any other solution? Thks

[Brendon]

That PX Engine file is an updater. It will update your PX engine files, but will not re-install a broken PX Engine.

 

Please see THIS TOPIC and carefully follow Cdanteek's instructions in post #6 to completely reinstall the PX Engine.

 

If done properly, that should get Creator to see your mysterious writer.

 

Brendon

[leberitou]

Frustrated & disapointed. Tried already suggested process by linking the file to the one of creator 2011. Followed also same process as described. None worked. All applications show: "No device detected". Will be away this WE and get back tuesday. Will see then if any solution would arise! in the meantime. Thks for all the help and concern.

[sknis]

Frustrated & disapointed. Tried already suggested process by linking the file to the one of creator 2011. Followed also same process as described. None worked. All applications show: "No device detected". Will be away this WE and get back tuesday. Will see then if any solution would arise! in the meantime. Thks for all the help and concern.

 

Just one question that I didn't see, does Windows see that optical drive?

[cdanteek]

Frustrated & disapointed. Tried already suggested process by linking the file to the one of creator 2011. Followed also same process as described. None worked. All applications show: "No device detected". Will be away this WE and get back tuesday. Will see then if any solution would arise! in the meantime. Thks for all the help and concern.

 

If all Roxio applications show "No device detected" but Windows/My Computer shows a drive, the solution is explained in post # 7.

 

Would you be so kind to explain in a step by step detailed explanation what you mean and exactly what you did, "linking the file to the one of creator 2011"?

 

And a detailed explanation what you mean and exactly what you did, "Followed also same process as described. None worked."?

[lwsputnik]

leberitou:

 

I'm using v2011, but I work mostly with audio. My best guess at this point, would be to navigate to the file, right-click on it and see if you find an "open with" option in the dialog-box. Then see if "Roxio 2011" is listed. I'll fool around with stuff like that for a while and if I have any luck, I'll try to get back to you. As an alternative, Roxio might let you navigate to the drive and file from within the application.

 

Conversely, If you have any luck before I do, can you let me know?

HillBilly ;~}

(Cruise Director and Top-Dawg)