RayBob Posted December 27, 2011 Report Share Posted December 27, 2011 OK... I exceed the minimum requirements, yet when i try to install , I am told that i do not meet the requirements??? What am I missing here? Link to comment Share on other sites More sharing options...
ogdens Posted December 28, 2011 Report Share Posted December 28, 2011 Shame this products requires leg work at all. i did exactly what the post said to do We are just fellow users on here (NOT Roxio)....so if you dont want to answer the questions, you had better contact Roxio Support. Link to comment Share on other sites More sharing options...
sknis Posted December 28, 2011 Report Share Posted December 28, 2011 Tried for the third time after rebooting my laptop (another suggestion from the forum. Got all the way through to the burn and got a message my file size was too big to shrink it. Lol. What a useless product. My satisfaction is going to come in the same form as yours. I just ordered a Magnavox VHS to DVD recorder from Walmart. Going to give that a try. Mardsen, Rule of thumb. You can get one hours of best quality video on a standard DVD. If you try to put much more than that, the program will try to compress it to fit. If it can't, then you get the error message you have. Note that your magnavox will do more compression so you will get more on a disc. Good Luck. Link to comment Share on other sites More sharing options...
Marsden 55 Posted December 28, 2011 Report Share Posted December 28, 2011 just got back with my money in hand, and feel very satisfied... Tried for the third time after rebooting my laptop (another suggestion from the forum. Got all the way through to the burn and got a message my file size was too big to shrink it. Lol. What a useless product. My satisfaction is going to come in the same form as yours. I just ordered a Magnavox VHS to DVD recorder from Walmart. Going to give that a try. Link to comment Share on other sites More sharing options...
RayBob Posted December 28, 2011 Author Report Share Posted December 28, 2011 just got back with my money in hand, and feel very satisfied... Link to comment Share on other sites More sharing options...
Marsden 55 Posted December 28, 2011 Report Share Posted December 28, 2011 Hmmm.... I give up, this is going back for a refund. I will be in the return line behind you - I have not been able to make it work - I did get it installed, and have been able to create test DVDs with short duration clips, but when I try to copy an entire VHS tape - it seems to capture it all, but never writes to the DVD and shuts my laptop down. Not sure what I am going to try next, maybe get my old HP Movie Writer back out - it worked but requires an external device to copy movies without the jitter. Link to comment Share on other sites More sharing options...
RayBob Posted December 28, 2011 Author Report Share Posted December 28, 2011 Call me old fashioned, but i don't think it is too much of an expectation for a product to do what it says it is supposed to do, without the trouble of 'work-arounds', or going through hoops simply trying to "talk" to a person, (even an email would have been nice) that can fix a problem i shouldn't have had in the first place. Not that anyone at the company is going to lose any sleep over it. As for me and my house, we have lost faith in Roxio, and their products. buyer beware... Link to comment Share on other sites More sharing options...
cdanteek Posted December 28, 2011 Report Share Posted December 28, 2011 Any suggestions on a similar product that works, straight out of the box? If you noticed the link I posted goes to the same work around for the Creator 2011 product. Even Creator 2012 it pops up once in a while. The fix works, several of us have used it. Link to comment Share on other sites More sharing options...
RayBob Posted December 28, 2011 Author Report Share Posted December 28, 2011 Any suggestions on a similar product that works, straight out of the box? Link to comment Share on other sites More sharing options...
cdanteek Posted December 28, 2011 Report Share Posted December 28, 2011 Shame this products requires leg work at all. i did exactly what the post said to do ThenI can't help you... Link to comment Share on other sites More sharing options...
RayBob Posted December 28, 2011 Author Report Share Posted December 28, 2011 Hmmm.... I give up, this is going back for a refund. Link to comment Share on other sites More sharing options...
RayBob Posted December 28, 2011 Author Report Share Posted December 28, 2011 Shame this products requires leg work at all. i did exactly what the post said to do Link to comment Share on other sites More sharing options...
cdanteek Posted December 27, 2011 Report Share Posted December 27, 2011 that was one of the first things i tried. it didn't work Explain in detail how you did it? If it didn't work what error message did you get? I can't fix it for you from here, you have to do the leg work. Link to comment Share on other sites More sharing options...
RayBob Posted December 27, 2011 Author Report Share Posted December 27, 2011 that was one of the first things i tried. it didn't work Link to comment Share on other sites More sharing options...
cdanteek Posted December 27, 2011 Report Share Posted December 27, 2011 I dont know how to explain it any more clearly than i already have Did you click on the link in post # 4? Read that post and click on the knowledge base article that pertains to your installation problem? Read that KB article and follow it's directions? Link to comment Share on other sites More sharing options...
RayBob Posted December 27, 2011 Author Report Share Posted December 27, 2011 I dont know how to explain it any more clearly than i already have Link to comment Share on other sites More sharing options...
cdanteek Posted December 27, 2011 Report Share Posted December 27, 2011 OK.... i have a i5 win7 laptop, when i attempt to install i get a message telling me that my system doesn't meet the requirements. Yet, my system should be fully compliant, Follow the link in this thread.. http://forums.support.roxio.com/topic/62872-setup-has-determined-that-your-configuration-does-not-support-any-of-the-included-products/ Does that help? Link to comment Share on other sites More sharing options...
RayBob Posted December 27, 2011 Author Report Share Posted December 27, 2011 OK.... i have a i5 win7 laptop, when i attempt to install i get a message telling me that my system doesn't meet the requirements. Yet, my system should be fully compliant, Link to comment Share on other sites More sharing options...
cdanteek Posted December 27, 2011 Report Share Posted December 27, 2011 OK... I exceed the minimum requirements, yet when i try to install , I am told that i do not meet the requirements??? What am I missing here? Explaining what your problem is! Link to comment Share on other sites More sharing options...
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OK... I exceed the minimum requirements, yet when i try to install , I am told that i do not meet the requirements??? What am I missing here?
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