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Easy V2D? Not At All...


RayBob
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OK.... i have a i5 win7 laptop, when i attempt to install i get a message telling me that my system doesn't meet the requirements. Yet, my system should be fully compliant,

 

 

Follow the link in this thread..

 

http://forums.support.roxio.com/topic/62872-setup-has-determined-that-your-configuration-does-not-support-any-of-the-included-products/

 

Does that help?

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I dont know how to explain it any more clearly than i already have

 

 

Did you click on the link in post # 4?

 

Read that post and click on the knowledge base article that pertains to your installation problem?

 

Read that KB article and follow it's directions?

Edited by cdanteek
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Any suggestions on a similar product that works, straight out of the box?

 

If you noticed the link I posted goes to the same work around for the Creator 2011 product.

 

Even Creator 2012 it pops up once in a while.

 

The fix works, several of us have used it.

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Call me old fashioned, but i don't think it is too much of an expectation for a product to do what it says it is supposed to do, without the trouble of 'work-arounds', or going through hoops simply trying to "talk" to a person, (even an email would have been nice) that can fix a problem i shouldn't have had in the first place. Not that anyone at the company is going to lose any sleep over it. As for me and my house, we have lost faith in Roxio, and their products.

 

buyer beware...

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Hmmm.... I give up, this is going back for a refund.

 

I will be in the return line behind you - I have not been able to make it work - I did get it installed, and have been able to create test DVDs with short duration clips, but when I try to copy an entire VHS tape - it seems to capture it all, but never writes to the DVD and shuts my laptop down. Not sure what I am going to try next, maybe get my old HP Movie Writer back out - it worked but requires an external device to copy movies without the jitter.

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just got back with my money in hand, and feel very satisfied...

 

Tried for the third time after rebooting my laptop (another suggestion from the forum. Got all the way through to the burn and got a message my file size was too big to shrink it. Lol. What a useless product. My satisfaction is going to come in the same form as yours. I just ordered a Magnavox VHS to DVD recorder from Walmart. Going to give that a try.

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Tried for the third time after rebooting my laptop (another suggestion from the forum. Got all the way through to the burn and got a message my file size was too big to shrink it. Lol. What a useless product. My satisfaction is going to come in the same form as yours. I just ordered a Magnavox VHS to DVD recorder from Walmart. Going to give that a try.

 

 

Mardsen, Rule of thumb. You can get one hours of best quality video on a standard DVD. If you try to put much more than that, the program will try to compress it to fit. If it can't, then you get the error message you have.

 

Note that your magnavox will do more compression so you will get more on a disc.

 

Good Luck.

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