Split - My Own Installation Problems

[wildewonder]

Hi. Just joined the group and have a similar problem. Have been working with roxio help but taking up lots of time. Here is where I am: checked everything you have already instructed. Just copied the disc to a folder on my desktop. When I open the file, there is no setup.exe . Should I be seeing exactly that?

[cdanteek]

Just want to be sire before I delete this.

From the start button, "run", %temp%, edit, select all. Here is the screen.

 

Yes, delete.

 

Or did you just mean to look for the c:\ProgramData....... files?

 

No leave alone, because I don't know what RoxioNow is, and don't want to break it.

[wildewonder]

No go. Back to not having the right operating system

[cdanteek]

New screen shot. 1st one was missing information. Look at the second one. Thanks.

 

No need to keep replying here when we are corresponding with email.

[wildewonder]

New screen shot. 1st one was missing information. Look at the second one. Thanks.

[wildewonder]

response sent regarding usb.

[wildewonder]

cdanteek, I

sent the log file to your email.

[cdanteek]

It is 11:05 my time. Am leaving for about 3 hours. Will continue upon return. Thanks for the help.

 

 

Click the log file, save it and I will PM you, up top, Personnel Message you.

[wildewonder]

It is 11:05 my time. Am leaving for about 3 hours. Will continue upon return. Thanks for the help.

[wildewonder]

Did as instructed. New failure screen.

[cdanteek]

Jim, Any suggestion as to what I need to do to delete these files?

 

Office is running somewhere.

 

Don't worry about those two entries not deleting, CONTINUE..

[wildewonder]

Jim, Any suggestion as to what I need to do to delete these files?

[wildewonder]

started step 1 and here is the result. Will be going out until about 3. please advise.

[cdanteek]

I'm confused. Please clarify.

 

should I delete the results of - run,%temp% ?

Yes

 

 

you said copy files from disc to hard drive. did you mean to copy the Roxio disc to the desktop?

Yes make a folder on the desktop and copy all files from the disc to the desktop folder.

 

 

then am I supposed to run the roxio easy vhs to dvd from the file I just copied and pasted?

Yes run setup.exe from the folder on the desktop.

[wildewonder]

I'm confused. Please clarify.

should I delete the results of - run,%temp% ?

you said copy files from disc to hard drive. did you mean to copy the

Roxio disc to the desktop? If not, what files should I be copying?

then am I supposed to run the roxio easy vhs to dvd from the file I just copied and pasted?

what is it that I should not do?

[wildewonder]

Just want to be sire before I delete this.

From the start button, "run", %temp%, edit, select all. Here is the screen. Or did you just mean to look for the c:\ProgramData....... files?

[gbonc]

Cdanteek,

 

It looks like the way Roxio responds to negative feedback is to remove the post. Fair enough. Thanks for the email.

 

Greg

[cdanteek]

I have RoxioNow. See attached.

 

 

Came with the PC?

 

I've never heard of it.

 

Do # 2, 3 and 4 along with the Re-boots..

 

Do not do this.

 

Delete these if found,

 

Vista and Win7:

C:\ProgramData\Sonic\rxc.db

C:\ProgramData\Sonic\sarlicense11.dat

C:\Users\<installed user>\AppData\Local\Sonic_Solutions (Delete whole folder)

[wildewonder]

I have RoxioNow. See attached.

[cdanteek]

Thanks for the fix on the file extension. I am still missing: CDkey.txt and RoxioEasyVHStoDVD_IR10AXD0VHS.iso per the illustration by cdanteek. Are these files supposed to be ther also?

 

 

Easy VHS to DVD is the only Roxio Sonic application installed?

 

If so read below, if you have other Roxio programs stop and tell me?

 

1. Uninstall all Roxio Applications from Control Panel

 

Reboot the PC

 

2. Delete cache files from hard drive, type run in the start search box, run command will be the top one click it, then type %temp% in the open box, then click ok.

 

 

 

Delete these if found,

 

Vista and Win7:

C:\ProgramData\Sonic\rxc.db

C:\ProgramData\Sonic\sarlicense11.dat

C:\Users\<installed user>\AppData\Local\Sonic_Solutions (Delete whole folder)

 

3. Copy files from Disc to hard drive.

 

Reboot the PC

 

4. Run installation from hard drive.

[wildewonder]

Thanks.

I am still working with the Roxio tech. But, you gurus have been way more helpful.

[Jim_Hardin]

Thanks for the fix on the file extension. I am still missing: CDkey.txt and RoxioEasyVHStoDVD_IR10AXD0VHS.iso per the illustration by cdanteek. Are these files supposed to be ther also?

Those 2 files won't be on a commercial Roxio disc... The ones we Guru's got are just a little different...

 

At least we can see from you screen caps that you are running Win7 and you have the Roxio 201B Build of EVHS

 

cdanteek should have some good suggestions for you ~ he ususally does

[wildewonder]

I can now get passed the window that says I don't have the required operating system. Now the program starts to load and then I get the Installation was Interrupted window. Please help. Thanks.

[wildewonder]

Thanks for the fix on the file extension. I am still missing: CDkey.txt and RoxioEasyVHStoDVD_IR10AXD0VHS.iso per the illustration by cdanteek. Are these files supposed to be ther also?

[bimicher]

Here is a screen shot of what is on my Roxio disc.

 

You seem to have the "hide extensions for known file types" enabled and that is why you do not see the "setup.exe". It is the last "setup" entry in your list

.

You should always have the extensions for all files showing.

 

In Windows Explorer select Tools/Folder Options/View and then clear the check mark for "Hide Extensions"

[wildewonder]

Here is a screen shot of what is on my Roxio disc.