TeamMXC Posted January 1, 2012 Report Share Posted January 1, 2012 Whenever I plug n the usb for my Roxio game-cap, it says ''Device not recognized. I have installed the software, and tried the following fixes: Unpluging the power Using a differant USB Port Please help me!!!!!! Link to comment Share on other sites More sharing options...
cdanteek Posted January 1, 2012 Report Share Posted January 1, 2012 Whenever I plug n the usb for my Roxio game-cap, it says ''Device not recognized. I have installed the software, and tried the following fixes: Unpluging the power Using a differant USB Port Please help me!!!!!! Did you install the 'Roxio Game Capture for consoles' software first? Link to comment Share on other sites More sharing options...
TeamMXC Posted January 1, 2012 Author Report Share Posted January 1, 2012 Did you install the 'Roxio Game Capture for consoles' software first? yep. Link to comment Share on other sites More sharing options...
cdanteek Posted January 1, 2012 Report Share Posted January 1, 2012 yep. Never plugged in the USB Device before you installed the software? it says ''Device not recognized. Post a screen cap of that. Link to comment Share on other sites More sharing options...
TeamMXC Posted January 1, 2012 Author Report Share Posted January 1, 2012 I cant post a cap, but it says : One of the USB devices attached to this computer has malfunctioned and Windows cannot recognize it. Link to comment Share on other sites More sharing options...
cdanteek Posted January 1, 2012 Report Share Posted January 1, 2012 I cant post a cap, but it says : One of the USB devices attached to this computer has malfunctioned and Windows cannot recognize it. http://forums.support.roxio.com/topic/74120-posting-a-picturescreen-cap-on-roxio/ Need a screen cap of device manager with the USB Device plugged in. Link to comment Share on other sites More sharing options...
TeamMXC Posted January 1, 2012 Author Report Share Posted January 1, 2012 I don't know how to post screen caps. lol. buuut, It shows an unrecognized device in 'Universal Serial Bus Controllers' and nothing in 'Sound, Video and Game Controllers' Link to comment Share on other sites More sharing options...
bimicher Posted January 1, 2012 Report Share Posted January 1, 2012 I don't know how to post screen caps. lol. buuut, It shows an unrecognized device in 'Universal Serial Bus Controllers' and nothing in 'Sound, Video and Game Controllers' The blue link in cd post (#6) shows how to post screen caps. Did you look at it? Link to comment Share on other sites More sharing options...
cdanteek Posted January 1, 2012 Report Share Posted January 1, 2012 I don't know how to post screen caps. lol. buuut, It shows an unrecognized device in 'Universal Serial Bus Controllers' and nothing in 'Sound, Video and Game Controllers' Right click it with the USB Device plugged in, then click uninstall. Remove the USB Device and reboot the PC. When it's up and running (USB Device NOT PLUGGED IN)run the installation disc again and choose repair when it's offered, reboot the PC. Now plugin the USB Device and see if you show the two drivers like my Device Manager pic? Link to comment Share on other sites More sharing options...
TeamMXC Posted January 2, 2012 Author Report Share Posted January 2, 2012 Nope. Thanks, though. My friend had the same problem and got a driver download off customer care that fixed it. I sent them a message so..... Fingers crossed. Link to comment Share on other sites More sharing options...
cdanteek Posted January 2, 2012 Report Share Posted January 2, 2012 Nope. Thanks, though. My friend had the same problem and got a driver download off customer care that fixed it. I sent them a message so..... Fingers crossed. A link to that magic fix would be nice! Link to comment Share on other sites More sharing options...
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TeamMXC
Whenever I plug n the usb for my Roxio game-cap, it says ''Device not recognized. I have installed the software, and tried the following fixes:
Unpluging the power
Using a differant USB Port
Please help me!!!!!!
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