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Trying To Use Label Creator After Painshoppro9


camelot39
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Hi,

 

I have just installed Creator12 and am having a problem with Label Creator appearing to be affected by PaintShopPro and vice versa.

 

Simply, if I run one and then try to start the other, the new one doesn't open.

 

A bit of a problem when printing DVD covers.

 

The only solution is a system restart which enables me to open one of them.

 

Basic system is:

 

Windows XP Pro

 

4GB memory

 

80GB harddrive

 

400GB external drive

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Not really seeing any problem like that...

 

post-39730-075747400 1325448229.jpg

 

This is Win7 but I can do the same on my XP boot.

 

I would first make sure you have your Video Card drivers and software up to date:

 

Then run a repair install on Corel.

 

Hi Jim,

 

Thanks for the reply.

 

It's very strange. All drivers are, apparently up to date and I have repaired both Creator and PaintShop without solving the problem.

I had a similar problem with Creator11 that seemed to have been cleared after instructions from support but then reappeared. Decided to upgrade to try and solve the problem.

 

Label Creator under Creator9 used to run perfectly i.e replacing an image was instantaneous every time.

 

The only thing I have noticed, which seems a bit strange to me, is that Label Creator is not loaded directly into Program Files (where, as a program, I would have expected it to be) but under Program Files/Common Files/Roxio Shared/13.0.

 

I have also found that if I fix the shortcut, under Advanced System Care, then Label Creator will then run without needing a restart.

 

I might try knocking Creator12 out and re-installing (again!).

 

Do you know if the 3 files (Creator2012, Content & Installer) need to be installed in any particular order, as I installed them in the order they downloaded i.e 2012 then Content then Installer.

 

Again, thanks for the reply Ken.

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With the download, I believe, all you do is run the Installer...

 

In the Creator 2012 Suite the 'Content' is the separate programs and not required.

 

The Creator 2012 file contains all that goes in the program.

 

So order is unimportant. Likewise the installer place the programs & files where they need to be. If something in in 'Common' that is where it belongs! ~ Label Creator is indeed common to almost ever Roxio application ;)

 

I suggest this: Do the Prep Steps to the letter!

 

Then start the install of the Suite, only pick Repair when it is offered.

 

(be sure you burn a copy of the downloaded files for archive purposes)

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If Roxio programs (or others) initially work and then don't it may be an over agressive Registry cleaner. Don't use them even as part of your anti-virus. smile.gif

Hi Sknis,

 

Thanks for that.

 

With the exception of the current problems, all other programs are operating OK so I don't think the registry cleaner is the problem

Could be wrong though so will bear it in mind.

 

Ken

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Yes that is an incorrect assumption ;)

Hi Jim,

 

I, possibly, think I may have solved the problem by accident!

 

Thought I'd try uninstalling PSP9 and installing PSP X4 to see if that solved the problem. I hadn't been able to install it before as it kept saying the file was corrupt or illegally modified(?) and this time was no different so I got rid of it and reinstalled PSP 9.

 

This is where you might feel like strangling me!

 

When reloading I noticed a third patch to update PSP9 to 9.01.1 that I may not have run when I tried previouslt to install X4. This time I ran it and now (fingers crossed!) they both seem to be working OK.

 

Thanks very much for your help and sorry for the trouble I put you to.

 

Ken

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