Installation Freezes

[dlk3347]

I have a Toshiba Satellite running Win 7 32bit and purchased the v2d software at Wal-Mart a couple weeks ago. When I try to install it everything goes fine until it starts to configure the Microsoft.net 3.5 SP 1. It will sit like that for about 30 minutes then give an error related to that and end the installation. I have also followed all the steps in the other posts on installing Roxio products and followed the instructions completely. The picture is a screenshot of where the software installation is hanging up at. Any advice on getting this installed would be fantastic and I'd greatly appreciate it very much.

 

[sknis]

I have a Toshiba Satellite running Win 7 32bit and purchased the v2d software at Wal-Mart a couple weeks ago. When I try to install it everything goes fine until it starts to configure the Microsoft.net 3.5 SP 1. It will sit like that for about 30 minutes then give an error related to that and end the installation. I have also followed all the steps in the other posts on installing Roxio products and followed the instructions completely. The picture is a screenshot of where the software installation is hanging up at. Any advice on getting this installed would be fantastic and I'd greatly appreciate it very much.

 

 

That program install of DirectX does take a long time; perhaps 5 minutes or more but there should be no errors when it finishes.

 

I have not seen that particular problem with VHS to DVD but perhaps this will help (link). It is for a different Roxio program but it should still work.

 

First, does the box show that your version is W7 compatible?

 

What you want to do is to make sure that you have DirectX9c installed (there are instructions in the link) and then reinstall the program but disable the part of the program that tries to reinstall DirectX.

 

If that doesn't work, Download the free Revo Uninstaller and uniinstall what got installed of VHS to DVD using the Moderate Mode (only) Make sure you erase all the items that it thinks you should erase. It has seldom failed but be careful as you run it.

 

By the way, those error messages are important and may point to other issues. Please do not try to paraphrase what they say.