koko2717 Posted January 12, 2012 Report Share Posted January 12, 2012 I have the same problem any fix yet Link to comment Share on other sites More sharing options...
koko2717 Posted January 14, 2012 Author Report Share Posted January 14, 2012 Please post your computer specs - At least the manufacturer and complete model number (hint if it is a laptop, look underneath for that information. What operating system What anti-virus. Do you have your anti-virus scanning everything being written to your hard drive? When did you last do maintenance ---deleted unused programs, deleted junk and temp files, defrag)-- on your hard drive Have you updated to Sp1 for the Game capture? Look at the pinned posts at the top of this forum. --------[ Summary ]----------------------------------------------------------------------------------------------------- Computer: Operating System Windows 7 Home Premium Home Edition OS Service Pack - DirectX 4.09.00.0904 (DirectX 9.0c) Computer Name PAPABEAR-PC User Name Papabear Motherboard: CPU Type Unknown, 1642 MHz Motherboard Name Unknown Motherboard Chipset Unknown System Memory 5739 MB BIOS Type Unknown Display: Video Adapter AMD Radeon HD 6320 Graphics Video Adapter AMD Radeon HD 6320 Graphics Video Adapter AMD Radeon HD 7470M Video Adapter AMD Radeon HD 7470M Monitor Generic PnP Monitor [NoDB] Multimedia: Audio Adapter High Definition Audio Controller [NoDB] Audio Adapter High Definition Audio Controller [NoDB] Storage: IDE Controller AMD SATA Controller IDE Controller Standard Dual Channel PCI IDE Controller Disk Drive ST320LT0 20-9YG142 SATA Disk Device Optical Drive Slimtype DVD A DS8A8SH SATA CdRom Device SMART Hard Disks Status Unknown Partitions: C: (NTFS) 131254 MB (82269 MB free) D: (NTFS) 148388 MB (148128 MB free) Total Size 273.1 GB (225.0 GB free) Input: Keyboard Keyboard Device Filter Mouse ELAN PS/2 Port Smart-Pad Network: Network Adapter Atheros AR9285 Wireless Network Adapter (192.168.1.3) Network Adapter Realtek PCIe GBE Family Controller Peripherals: Printer Fax Printer Microsoft XPS Document Writer USB1 Controller Standard OpenHCD USB Host Controller [NoDB] USB1 Controller Standard OpenHCD USB Host Controller [NoDB] USB1 Controller Standard OpenHCD USB Host Controller [NoDB] USB1 Controller Standard OpenHCD USB Host Controller [NoDB] USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB] USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB] USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB] USB Device ASUS USB2.0 WebCam USB Device USB Composite Device Battery Microsoft AC Adapter Battery Microsoft ACPI-Compliant Control Method Battery Battery Microsoft Composite Battery Link to comment Share on other sites More sharing options...
sknis Posted January 14, 2012 Report Share Posted January 14, 2012 koko: This is the important information that you don't have: Motherboard: CPU Type Unknown, 1642 MHz Motherboard Name Unknown Motherboard Chipset Unknown System Memory 5739 MB BIOS Type Unknown Is your computer a name brand off the shelf computer? If so, what make and model? About what did you pay for it? GOOD CPU's cost $$ so a $300 computer is not going to have a good enough CPU. I'm guessing for now that the CPU is an Intel i7 (1.6) . That should be more than enough for the game. Your GPU (graphics procesing unit ) is high end so I would expect to see a good CPU in that computer. Go to AMD and update the drivers for that graphics card. Be sure to follow the instructions.closely. The latest drivers are aboiut a month old. Unitl you come back with more information on your GPU, it is tough to help. Download the free Speccy (link) to get a lot of informaiton on your computer. It will give you the CPU name and type. Until then, make sure that all your wires are connected correctly and none of them are loose. Long wires could also be an issue due to line loss. Link to comment Share on other sites More sharing options...
koko2717 Posted January 14, 2012 Author Report Share Posted January 14, 2012 koko: This is the important information that you don't have: Motherboard: CPU Type Unknown, 1642 MHz Motherboard Name Unknown Motherboard Chipset Unknown System Memory 5739 MB BIOS Type Unknown Is your computer a name brand off the shelf computer? If so, what make and model? About what did you pay for it? GOOD CPU's cost $$ so a $300 computer is not going to have a good enough CPU. I'm guessing for now that the CPU is an Intel i7 (1.6) . That should be more than enough for the game. Your GPU (graphics procesing unit ) is high end so I would expect to see a good CPU in that computer. Go to AMD and update the drivers for that graphics card. Be sure to follow the instructions.closely. The latest drivers are aboiut a month old. Unitl you come back with more information on your GPU, it is tough to help. Download the free Speccy (link) to get a lot of informaiton on your computer. It will give you the CPU name and type. Until then, make sure that all your wires are connected correctly and none of them are loose. Long wires could also be an issue due to line loss. ok went and dowloaded the program this is what it said about the cpu CPU AMD K14 Cores 2 Threads 2 Name AMD K14 Package Socket FT1 BGA Specification AMD E-450 APU with Radeon HD Graphics Family F Extended Family 14 Model 2 Extended Model 2 Stepping 0 Instructions MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4A, AMD 64 Virtualization Supported, Disabled Hyperthreading Not supported Bus Speed 99.8 MHz Caches L1 Data Cache Size 2 x 32 KBytes L1 Instructions Cache Size 2 x 32 KBytes L2 Unified Cache Size 2 x 512 KBytes Core 0 Core 1 Core Speed 1646.7 MHz Multiplier x 16.5 Bus Speed 99.8 MHz Thread 1 APIC ID 1 Motherboard Manufacturer ASUSTeK Computer Inc. Model K53BR (CPU 1) Version 1.0 Chipset Vendor AMD Chipset Model ID1510 Chipset Revision 00 Southbridge Vendor AMD Southbridge Model SB850 Southbridge Revision 40 computer is a ASUS X53B Thank you so much for your help once again Link to comment Share on other sites More sharing options...
sknis Posted January 23, 2012 Report Share Posted January 23, 2012 ok went and dowloaded the program this is what it said about the cpu CPU AMD K14 Cores 2 Threads 2 Name AMD K14 Package Socket FT1 BGA Specification AMD E-450 APU with Radeon™ HD Graphics Family F Extended Family 14 Model 2 Extended Model 2 Stepping 0 Instructions MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4A, AMD 64 Virtualization Supported, Disabled Hyperthreading Not supported Bus Speed 99.8 MHz Caches L1 Data Cache Size 2 x 32 KBytes L1 Instructions Cache Size 2 x 32 KBytes L2 Unified Cache Size 2 x 512 KBytes Core 0 Core 1 Core Speed 1646.7 MHz Multiplier x 16.5 Bus Speed 99.8 MHz Thread 1 APIC ID 1 Motherboard Manufacturer ASUSTeK Computer Inc. Model K53BR (CPU 1) Version 1.0 Chipset Vendor AMD Chipset Model ID1510 Chipset Revision 00 Southbridge Vendor AMD Southbridge Model SB850 Southbridge Revision 40 computer is a ASUS X53B Thank you so much for your help once again I that processor is below the minimum requirements. For AMD it is: <LI>AMD Athlon x2 64 2.0 GHz, Link to comment Share on other sites More sharing options...
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I have the same problem any fix yet
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