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Preview screen issues.


koko2717
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Please post your computer specs - At least the manufacturer and complete model number (hint if it is a laptop, look underneath for that information. What operating system What anti-virus. Do you have your anti-virus scanning everything being written to your hard drive? When did you last do maintenance ---deleted unused programs, deleted junk and temp files, defrag)-- on your hard drive

 

Have you updated to Sp1 for the Game capture? Look at the pinned posts at the top of this forum.

 

 

 

--------[ Summary ]-----------------------------------------------------------------------------------------------------

 

Computer:

Operating System Windows 7 Home Premium Home Edition

OS Service Pack -

DirectX 4.09.00.0904 (DirectX 9.0c)

Computer Name PAPABEAR-PC

User Name Papabear

 

Motherboard:

CPU Type Unknown, 1642 MHz

Motherboard Name Unknown

Motherboard Chipset Unknown

System Memory 5739 MB

BIOS Type Unknown

 

Display:

Video Adapter AMD Radeon HD 6320 Graphics

Video Adapter AMD Radeon HD 6320 Graphics

Video Adapter AMD Radeon HD 7470M

Video Adapter AMD Radeon HD 7470M

Monitor Generic PnP Monitor [NoDB]

 

Multimedia:

Audio Adapter High Definition Audio Controller [NoDB]

Audio Adapter High Definition Audio Controller [NoDB]

 

Storage:

IDE Controller AMD SATA Controller

IDE Controller Standard Dual Channel PCI IDE Controller

Disk Drive ST320LT0 20-9YG142 SATA Disk Device

Optical Drive Slimtype DVD A DS8A8SH SATA CdRom Device

SMART Hard Disks Status Unknown

 

Partitions:

C: (NTFS) 131254 MB (82269 MB free)

D: (NTFS) 148388 MB (148128 MB free)

Total Size 273.1 GB (225.0 GB free)

 

Input:

Keyboard Keyboard Device Filter

Mouse ELAN PS/2 Port Smart-Pad

 

Network:

Network Adapter Atheros AR9285 Wireless Network Adapter (192.168.1.3)

Network Adapter Realtek PCIe GBE Family Controller

 

Peripherals:

Printer Fax

Printer Microsoft XPS Document Writer

USB1 Controller Standard OpenHCD USB Host Controller [NoDB]

USB1 Controller Standard OpenHCD USB Host Controller [NoDB]

USB1 Controller Standard OpenHCD USB Host Controller [NoDB]

USB1 Controller Standard OpenHCD USB Host Controller [NoDB]

USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]

USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]

USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]

USB Device ASUS USB2.0 WebCam

USB Device USB Composite Device

Battery Microsoft AC Adapter

Battery Microsoft ACPI-Compliant Control Method Battery

Battery Microsoft Composite Battery

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koko:

 

This is the important information that you don't have:

 

Motherboard:

CPU Type Unknown, 1642 MHz

Motherboard Name Unknown

Motherboard Chipset Unknown

System Memory 5739 MB

BIOS Type Unknown

 

Is your computer a name brand off the shelf computer? If so, what make and model? About what did you pay for it? GOOD CPU's cost $$ so a $300 computer is not going to have a good enough CPU. I'm guessing for now that the CPU is an Intel i7 (1.6) . That should be more than enough for the game.

 

Your GPU (graphics procesing unit ) is high end so I would expect to see a good CPU in that computer. Go to AMD and update the drivers for that graphics card. Be sure to follow the instructions.closely. The latest drivers are aboiut a month old.

 

Unitl you come back with more information on your GPU, it is tough to help. Download the free Speccy (link) to get a lot of informaiton on your computer. It will give you the CPU name and type.

 

Until then, make sure that all your wires are connected correctly and none of them are loose. Long wires could also be an issue due to line loss.

Edited by sknis
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koko:

 

This is the important information that you don't have:

 

Motherboard:

CPU Type Unknown, 1642 MHz

Motherboard Name Unknown

Motherboard Chipset Unknown

System Memory 5739 MB

BIOS Type Unknown

 

Is your computer a name brand off the shelf computer? If so, what make and model? About what did you pay for it? GOOD CPU's cost $$ so a $300 computer is not going to have a good enough CPU. I'm guessing for now that the CPU is an Intel i7 (1.6) . That should be more than enough for the game.

 

Your GPU (graphics procesing unit ) is high end so I would expect to see a good CPU in that computer. Go to AMD and update the drivers for that graphics card. Be sure to follow the instructions.closely. The latest drivers are aboiut a month old.

 

Unitl you come back with more information on your GPU, it is tough to help. Download the free Speccy (link) to get a lot of informaiton on your computer. It will give you the CPU name and type.

 

Until then, make sure that all your wires are connected correctly and none of them are loose. Long wires could also be an issue due to line loss.

 

 

 

 

ok went and dowloaded the program this is what it said about the cpu

 

 

CPU

AMD K14

Cores 2

Threads 2

Name AMD K14

Package Socket FT1 BGA

Specification AMD E-450 APU with Radeon HD Graphics

Family F

Extended Family 14

Model 2

Extended Model 2

Stepping 0

Instructions MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4A, AMD 64

Virtualization Supported, Disabled

Hyperthreading Not supported

Bus Speed 99.8 MHz

Caches

L1 Data Cache Size 2 x 32 KBytes

L1 Instructions Cache Size 2 x 32 KBytes

L2 Unified Cache Size 2 x 512 KBytes

Core 0

Core 1

Core Speed 1646.7 MHz

Multiplier x 16.5

Bus Speed 99.8 MHz

Thread 1

APIC ID 1

 

 

 

Motherboard

Manufacturer ASUSTeK Computer Inc.

Model K53BR (CPU 1)

Version 1.0

Chipset Vendor AMD

Chipset Model ID1510

Chipset Revision 00

Southbridge Vendor AMD

Southbridge Model SB850

Southbridge Revision 40

 

 

 

computer is a ASUS X53B Thank you so much for your help once again

Edited by koko2717
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ok went and dowloaded the program this is what it said about the cpu

 

 

CPU

AMD K14

Cores 2

Threads 2

Name AMD K14

Package Socket FT1 BGA

Specification AMD E-450 APU with Radeon™ HD Graphics

Family F

Extended Family 14

Model 2

Extended Model 2

Stepping 0

Instructions MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4A, AMD 64

Virtualization Supported, Disabled

Hyperthreading Not supported

Bus Speed 99.8 MHz

Caches

L1 Data Cache Size 2 x 32 KBytes

L1 Instructions Cache Size 2 x 32 KBytes

L2 Unified Cache Size 2 x 512 KBytes

Core 0

Core 1

Core Speed 1646.7 MHz

Multiplier x 16.5

Bus Speed 99.8 MHz

Thread 1

APIC ID 1

 

 

 

Motherboard

Manufacturer ASUSTeK Computer Inc.

Model K53BR (CPU 1)

Version 1.0

Chipset Vendor AMD

Chipset Model ID1510

Chipset Revision 00

Southbridge Vendor AMD

Southbridge Model SB850

Southbridge Revision 40

 

 

 

computer is a ASUS X53B Thank you so much for your help once again

 

I that processor is below the minimum requirements. For AMD it is: <LI>AMD Athlon x2 64 2.0 GHz,

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