Help Me With This.. Usb Recognized

[silvercrest]

Hey guys,

 

Earlier i was really frustrated. I Have tried every USB port on my Computer and tried on three other computers?

 

It keeps on saying " USB Not Recognized " When i plug it in and it is annoying me because I haven't even had it for a day. I am starting to think it was a waste of money.

[silvercrest]

No one can help?

 

 

Should i just return it?

[sknis]

No one can help?

 

 

Should i just return it?

 

First, tell us about your computer - make and model number.

 

Then tell us about how you installed the capture device. Did you let Windows install the drivers or did you install the drivers from the disc BEFORE you plugged in the USB device? That "not recognized" error is often related to improper drivers installed by Windows.

 

Did you read the installation instructions?