rodney1878 Posted February 8, 2012 Report Share Posted February 8, 2012 hi, the sound is coming through to the laptop but no video?? it also says no signal? Any ideas? Thanks Link to comment Share on other sites More sharing options...
ogdens Posted February 8, 2012 Report Share Posted February 8, 2012 hi, the sound is coming through to the laptop but no video?? it also says no signal? Any ideas? Thanks Have a look at this first http://rovicorp.forc...alse&lang=en_US We of course ASSume you have it hooked up correctly. http://www.roxio.com/enu/products/game-capture/console/setup.html Link to comment Share on other sites More sharing options...
rodney1878 Posted February 8, 2012 Author Report Share Posted February 8, 2012 Have a look at this first http://rovicorp.forc...alse&lang=en_US We of course ASSume you have it hooked up correctly. http://www.roxio.com/enu/products/game-capture/console/setup.html component cable is definitely switched to HD and i've followed the set up instructions? are there any settings on the laptop software, tv or xbox i need to check? Link to comment Share on other sites More sharing options...
ogdens Posted February 8, 2012 Report Share Posted February 8, 2012 component cable is definitely switched to HD and i've followed the set up instructions? are there any settings on the laptop software, tv or xbox i need to check? In the Xbox 360 have you got the display settings on Component HD AV cable. HDTV Settings: choose between 480p, 720p, 1080i, or 1080p output resolution, depending on the native resolution of your TV . Screen Format: select Widescreen for 16:9. Link to comment Share on other sites More sharing options...
rodney1878 Posted February 8, 2012 Author Report Share Posted February 8, 2012 my roxio is working now the video is fine but now my tv has no video showing up when i switch it to component any ideas to fix this?? Link to comment Share on other sites More sharing options...
ogdens Posted February 8, 2012 Report Share Posted February 8, 2012 my roxio is working now the video is fine but now my tv has no video showing up when i switch it to component any ideas to fix this?? Were getting there.....double check....you have a component cable going from the Roxio game capture unit into a component in jack on your TV and have selected THAT input on the TV as your source. Link to comment Share on other sites More sharing options...
ogdens Posted February 9, 2012 Report Share Posted February 9, 2012 rodney1878 Did you get it working ok?. Link to comment Share on other sites More sharing options...
rodney1878 Posted February 10, 2012 Author Report Share Posted February 10, 2012 rodney1878 Did you get it working ok?. not yet - very frustrating!! If the signal is showing on the laptop, the problem can only be the t.v connection, right? Is there anyway I can send you a photo of the connections to the tv so you can comment? Link to comment Share on other sites More sharing options...
ogdens Posted February 10, 2012 Report Share Posted February 10, 2012 not yet - very frustrating!! If the signal is showing on the laptop, the problem can only be the t.v connection, right? Is there anyway I can send you a photo of the connections to the tv so you can comment? Go here http://forums.suppor...-on-this-forum/ and look at post #4 . For a Step by Step of the above picture: Click on Help (top left on this page)... When the help page opens, scroll down and click on Postings....then scroll down to Attachements. Or, tell me what Make and model of TV you have and I can probably figure it out . If a Scart connector is involved you would need something like this http://www.tvcables.co.uk/cgi-bin/tvcables/scart-to-component-cable-2m.html Link to comment Share on other sites More sharing options...
rodney1878 Posted February 17, 2012 Author Report Share Posted February 17, 2012 The TV make and model is hitachi 22LD5750U Thanks for your help but if you cant figure this out do you think there will be any chance of me getting a refund as this could be a total waste of my money? I have misplaced the product key for my roxio to reinstall it to my computer is there anyway i could get the product key sent to me. Link to comment Share on other sites More sharing options...
bimicher Posted February 17, 2012 Report Share Posted February 17, 2012 The TV make and model is hitachi 22LD5750U Thanks for your help but if you cant figure this out do you think there will be any chance of me getting a refund as this could be a total waste of my money? I have misplaced the product key for my roxio to reinstall it to my computer is there anyway i could get the product key sent to me. Why not attach a picture of your hookup. ogdens showed you how to do it in post #9 Link to comment Share on other sites More sharing options...
ogdens Posted February 17, 2012 Report Share Posted February 17, 2012 The TV make and model is hitachi 22LD5750U Thanks for your help but if you cant figure this out do you think there will be any chance of me getting a refund as this could be a total waste of my money? I have misplaced the product key for my roxio to reinstall it to my computer is there anyway i could get the product key sent to me. Why do want the key to reinstall? please elaborate. Roxio's return policy is 30 days. If you are keeping the program, and want further help please advise, otherwise I am out of here. If you are not returning, answer the following Please confirm that the attached picture is what the back of your TV looks like: And select this for your source Link to comment Share on other sites More sharing options...
rodney1878 Posted February 19, 2012 Author Report Share Posted February 19, 2012 I Want to reistall becasue i have removed the software from my computer and ive lost the product key. I want to know if i can send it back without the product key because that is what i would rather do. Link to comment Share on other sites More sharing options...
rodney1878 Posted February 19, 2012 Author Report Share Posted February 19, 2012 and your post #12 is not helping me at all Link to comment Share on other sites More sharing options...
ogdens Posted February 19, 2012 Report Share Posted February 19, 2012 I Want to reistall becasue i have removed the software from my computer and ive lost the product key. I want to know if i can send it back without the product key because that is what i would rather do. If you bought it from Roxio (on line) then go here http://www.roxio.com/enu/support/service/cs_refund.html (30 day return policy from date of purchase). If not, return it to wherever you purchased it, Link to comment Share on other sites More sharing options...
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rodney1878
hi, the sound is coming through to the laptop but no video?? it also says no signal?
Any ideas?
Thanks
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