Problem Installing Usb 2861 Drivers In Windows Xp

[RayDisney]

I've tried a dozen different ways to install Easy VHS to DVD, and Windows XP keeps installing a driver with invalid data as soon as the device is connected!

 

How do I get the Roxio CD-Rom to install the correct usb 2861 drivers?

I also downloaded the drivers zipfile from Roxio and ran that and it did not work as well!

 

Can I get a step by step instruction on fixing this installation problem?

 

Roxio support was no help at all!

They just told me to make sure the device was plugged directly to a usb 2.0 port.

 

Thanks!

 

Ray Disney

[cdanteek]

If you read the instructions you don't plugin the Roxio USB Device before installing the software that installs the correct USB Device Drivers!

 

When you plugin the USB Device before windows installs generic USB Device drivers.

 

Open Device manager and expand Sound Video and Game Controllers, other devices if it shows.

 

Now plugin the Roxio USB Device and watch what drivers show in Device manager.

 

When you have that nailed down, with the USB Device plugged in, right click and uninstall both drivers that show.

 

Unplug the USB Device and set it aside, reboot the PC and put the installation disc in a drive when the installer offers a repair, run it and reboot the PC. When the PC is up and running open device manager a plugin the USB Device and look for different correct drivers like below.

 

[RayDisney]

Thank You! I'll follow your instructions.

I don't know why Roxio Support didn't give me such a clear answer to my problem!

 

Ray Disney

 

 

 

If you read the instructions you don't plugin the Roxio USB Device before installing the software that installs the correct USB Device Drivers!

 

When you plugin the USB Device before windows installs generic USB Device drivers.

 

Open Device manager and expand Sound Video and Game Controllers, other devices if it shows.

 

Now plugin the Roxio USB Device and watch what drivers show in Device manager.

 

When you have that nailed down, with the USB Device plugged in, right click and uninstall both drivers that show.

 

Unplug the USB Device and set it aside, reboot the PC and put the installation disc in a drive when the installer offers a repair, run it and reboot the PC. When the PC is up and running open device manager a plugin the USB Device and look for different correct drivers like below.

 

[Jim_Hardin]

We have more experance,doing it wrong and then fixing it

[RayDisney]

We have more experance,doing it wrong and then fixing it

 

Jim,

 

I have followed the instructions of "CDANTEEK" to a tee, and the correct drivers just won't show up!

My Windows XP is the 32-bit Home Edition. Is the device only compatible with the 64-bit Professional Edition?

 

I am really frustrated over this, and Best Buy won't refund my purchase because it is over thirty days.

 

Is there any way to update the drivers in Device Manager, directly?

Why wouldn't there be downloadable drivers for this device that can be pasted into a folder?????

 

Can you Pleeeeeeeeeeeze help?

 

Thanks!

 

Ray Disney

[cdanteek]

Jim,

 

I have followed the instructions of "CDANTEEK" to a tee, and the correct drivers just won't show up!

My Windows XP is the 32-bit Home Edition. Is the device only compatible with the 64-bit Professional Edition?

 

I am really frustrated over this, and Best Buy won't refund my purchase because it is over thirty days.

 

Is there any way to update the drivers in Device Manager, directly?

Why wouldn't there be downloadable drivers for this device that can be pasted into a folder?????

 

Can you Pleeeeeeeeeeeze help?

 

Thanks!

 

Ray Disney

 

 

Ray, I can't poke your PC with a stick from where I sit! Your going to have to do the work yourself.

 

Is the device only compatible with the 64-bit Professional Edition?

 

No.

 

Is there any way to update the drivers in Device Manager, directly?

 

The generic drivers windows will install have to be deleted and the correct ones installed exactly like I explained. No copy and pasting is going to install the correct USB Device drivers.

 

Do you have a friend with better PC skills you could have over and read over my procedure with you and help?

 

Only other suggestion would be use revo-uninstaller (in moderate mode) at the link below and uninstall it, you would still need to uninstall the wrong drivers you see in device manager like I said above. Then re install the software leaving the USB Device on a shelf until the program is reinstalled and you have rebooted the PC.

 

http://www.revouninstaller.com/revo_uninstaller_free_download.html

[Jim_Hardin]

Yes, the steps cd outlined (Post #2) are the only way to get rid of the drivers! And they must be followed in order!!!

 

You cannot allow XP to install the drivers it wants to - they are wrong!