Help Required Please

[amazing]

I have just purchased and downloaded

 

Cineplayer DVD Decoder Pack 2.3.1 - ESD

 

But when I insert a dvd I only get sound no picture.

 

Can someone help me please?

I am trying to play it on a Dell laptop.

 

I am a novice user so could I have an answer in words of one syllible.

Edited February 23, 2012 by amazing

[sknis]

I have just purchased and downloaded

 

Cineplayer DVD Decoder Pack 2.3.1 - ESD

 

But when I insert a dvd I only get sound no picture.

 

Can someone help me please?

I am trying to play it on a Dell laptop.

 

I am a novice user so could I have an answer in words of one syllible.

 

Did you realize that computer is at least 3 syllables (more depending on where you live).

 

Did you make a copy of the download? . Do so at soon as possible.

 

Use this guideline to make sure your computer is up to date (link) Please post your computer specifications or at least the complete model number. What operating system are you using?

 

What kind of DVD are you trying to play?

 

You may have a repair option on the download, do that AFTER you have updated your computer. You MAY have to uninstall and then reinstall the program if the above doesn't work. Let us know before you do.

Edited February 23, 2012 by sknis

[cdanteek]

I have just purchased and downloaded

 

Cineplayer DVD Decoder Pack 2.3.1 - ESD

 

But when I insert a dvd I only get sound no picture.

 

Can someone help me please?

I am trying to play it on a Dell laptop.

 

I am a novice user so could I have an answer in words of one syllible.

 

 

Your PC what operating system?

 

You bought the XP version 'Pack 2.3.1'.

 

Are you trying to watch it with 'WMP' Windows Media Player?