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How Do I Find My "product Key"


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Downloaded - and got charged for the software - and am now stuck. Software won't install without a product key and it was not e-mailed to me. So now what?



Check your spam filtered files. Sometimes they end up there. Did you double check the original e-mail?


Read this from the Support help files.


"How do I get my serial number or unlock code? If your product requires a serial number or unlock code, you can usually find it in the Order Confirmation email that was sent to you when you submitted the order. If you do not have your Order Confirmation email, you can get your serial number or unlock code by looking up your order


What do I do if my serial number or unlock code is not working? First, make sure you have the correct serial number or unlock code. You can get your serial number or unlock code from the Order Confirmation email that was sent when the order was submitted, or by looking up your order.. Second, please note that serial numbers, registration numbers, unlock codes, and passwords are usually case-sensitive. Make sure you are entering your code in the right case.


If you still have problems, contact Customer Service"



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