Unable To Edit Photo Or Enhance Multiple Photos

[cwil]

1.When I select edit photo it comes up photosuite 13 has stopped working and a problem caused the program to stop working correctly.

2. When I run Enhance multiple photos I get a Runtime error of which I have posted a screen shot.

 

Somewhere in the past I remember seeing something that said it you run cc cleaner it would cause problems. I have ran but deleted it thinking if that were the problem it would fix it but not so. Also, the only program I have added is Kaspersky Security Suite

 

Can someone please help me as I have a lot of photos I need to edit for my 50th wedding anniversary.

[Jim_Hardin]

Somethng broke

 

Follow the Prep Steps to the letter!

 

Then start to Install the Program, only choose Repair when it is offered.

 

After reboot, updates to Roxio will have to be installed...

[cwil]

I went thru exactly and same problem, however when selecting multiple photos I get a different message. I am attaching it. Thanks for your help.

[ogdens]

I went thru exactly and same problem, however when selecting multiple photos I get a different message. I am attaching it. Thanks for your help.

 

When you did the Prep Steps (found on post#2) did you follow the instructions EXACTLY, especially steps 8 & 9.

[cwil]

EXACTLY

[Jim_Hardin]

Do it again

 

Sometimes it actually takes 2 or 3 trys for repair to take hold

 

No idea why!

[sknis]

What screws up the program is often an over exuberant Registry Cleaner. If you ran CCleaner's registry cleaner or if you have that Kapersky set to do a periodic registry clean, I would not be surprised that you have problems. Do not use a registry cleaner; they are only good for people who sell them.