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Unable To Edit Photo Or Enhance Multiple Photos


cwil
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1.When I select edit photo it comes up photosuite 13 has stopped working and a problem caused the program to stop working correctly.

2. When I run Enhance multiple photos I get a Runtime error of which I have posted a screen shot.

 

Somewhere in the past I remember seeing something that said it you run cc cleaner it would cause problems. I have ran but deleted it thinking if that were the problem it would fix it but not so. Also, the only program I have added is Kaspersky Security Suite

 

Can someone please help me as I have a lot of photos I need to edit for my 50th wedding anniversary.

post-92495-000865900 1331935142.jpg

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I went thru exactly and same problem, however when selecting multiple photos I get a different message. I am attaching it. Thanks for your help.

 

When you did the Prep Steps (found on post#2) did you follow the instructions EXACTLY, especially steps 8 & 9.

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What screws up the program is often an over exuberant Registry Cleaner. If you ran CCleaner's registry cleaner or if you have that Kapersky set to do a periodic registry clean, I would not be surprised that you have problems. Do not use a registry cleaner; they are only good for people who sell them.

 

 

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