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High Pitch Static.... No Sound :(


gruvnfunk
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I upgraded the software from the previous version to 3 Plus, via purchasing and downloading from roxio.com. As instructed, I am using the same hardware from the previous version. I am trying to use the new software for the first time. The video comes through clearly, but the audio first started as a high pitch constant static, now the static comes and goes with complete silence inbetween. The connections are all correct. I unplugged the cables, one at a time, from the VHS player.... static continued... So, it isnt coming from the VHS player. I then unplugged the other end of the cables from the three-headed splitter that plugs into small black rectangular plug that plugs into the USB..... sound continued. I then unplugged, the three-headed splitter... sound still continued. I then unplugged the small black rectangular USB plug. the sound stopped. This computer is a Dell M1330 Laptop. It is only a year or two old. I am sure it has USB 2.0's. I can't figure out why there is static. I am assuming, based on my process-of-emliniation, that the static is from the rectangular USB plug. Am I correct? What, if anything can I do to fix this problem? So I need new hardware?

 

The orginal software from the previous version is on my other laptop which I dont have access to until Monday so I dont know if the problem is the same on that system yet as I know if worked for me the last time I used it, which was about August of last year (2011), 7-8 months ago.

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I upgraded the software from the previous version to 3 Plus, via purchasing and downloading from roxio.com. As instructed, I am using the same hardware from the previous version. I am trying to use the new software for the first time. The video comes through clearly, but the audio first started as a high pitch constant static, now the static comes and goes with complete silence inbetween. The connections are all correct. I unplugged the cables, one at a time, from the VHS player.... static continued... So, it isnt coming from the VHS player. I then unplugged the other end of the cables from the three-headed splitter that plugs into small black rectangular plug that plugs into the USB..... sound continued. I then unplugged, the three-headed splitter... sound still continued. I then unplugged the small black rectangular USB plug. the sound stopped. This computer is a Dell M1330 Laptop. It is only a year or two old. I am sure it has USB 2.0's. I can't figure out why there is static. I am assuming, based on my process-of-emliniation, that the static is from the rectangular USB plug. Am I correct? What, if anything can I do to fix this problem? So I need new hardware?

 

The orginal software from the previous version is on my other laptop which I dont have access to until Monday so I dont know if the problem is the same on that system yet as I know if worked for me the last time I used it, which was about August of last year (2011), 7-8 months ago.

 

Go into your Device manager and see if you show any entries like this

 

post-68-068589400 1333748204.png

 

 

OR

 

You could wait till Monday and make sure the Roxio USB device works on it.

Edited by ogdens
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Go into your Device manager and see if you show any entries like this

 

post-68-068589400 1333748204.png

 

 

OR

 

You could wait till Monday and make sure the Roxio USB device works on it.

 

I'm having a similar problem except I just upgraded to Easy Vhs to dvd 3. When I go to capture video, I get this horrible high pitch whining sound at the recording level and there is no audio on the video. I am getting video. I had just used my original version and I had audio and sound but my audio had a lot of static in it. I have also get been this error message for quite some time and don't know if it is connected to this issue or unrelated (I also have Roxio Creator 2011). RoxwatchTray13.exe Layout Dll13.2ll may be missing.

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I'm having a similar problem except I just upgraded to Easy Vhs to dvd 3. When I go to capture video, I get this horrible high pitch whining sound at the recording level and there is no audio on the video. I am getting video. I had just used my original version and I had audio and sound but my audio had a lot of static in it. I have also get been this error message for quite some time and don't know if it is connected to this issue or unrelated (I also have Roxio Creator 2011). RoxwatchTray13.exe Layout Dll13.2ll may be missing.

 

 

Can we ASSume that everything is ok when the VCR is connected to the TV.

 

IIf the answer is yes, try using a DVD player as your source (instead of the VCR) into the Roxio usb unit.

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