iiStaticHD Posted April 6, 2012 Report Share Posted April 6, 2012 When i try to install the software to my laptop is says i dont have a driver for it and i also didnt get a disk with my game cap.I bought it online from the roxio website WHAT SHOULD DO Link to comment Share on other sites More sharing options...
iiStaticHD Posted April 7, 2012 Author Report Share Posted April 7, 2012 Didnt download it. It was for the console i got it in a package for the mail And no instruction or disc in the package Link to comment Share on other sites More sharing options...
cdanteek Posted April 7, 2012 Report Share Posted April 7, 2012 Doesnt show that Doesn't show what? I'm about finished trying to help you! Your half baked one line answers that tell me nothing. Answer the question like you should. Link to comment Share on other sites More sharing options...
iiStaticHD Posted April 7, 2012 Author Report Share Posted April 7, 2012 Doesn't show what? I'm about finished trying to help you! Your half baked one line answers that tell me nothing. Answer the question like you should. It doesnt show the roxio game cap in the Program and Features. What do i do to get it installed and in the Programs and Features Link to comment Share on other sites More sharing options...
cdanteek Posted April 7, 2012 Report Share Posted April 7, 2012 I didnt see the roxio game cap in the Program and Features. What do i do to get it installed and in the Programs and Features I'm about done here, do you speak English? I show TWO listings in Programs and Features, what do you show? Link to comment Share on other sites More sharing options...
iiStaticHD Posted April 7, 2012 Author Report Share Posted April 7, 2012 I'm about done here, do you speak English? I show TWO listings in Programs and Features, what do you show? All I see from roxio is Roxio Burn i Did not see the TWO Link to comment Share on other sites More sharing options...
cdanteek Posted April 7, 2012 Report Share Posted April 7, 2012 All I see from roxio is Roxio Burn i Did not see the TWO Have you read the installation directions that came with the USB Device and the Software disc? Tell me what it tells you to do? Link to comment Share on other sites More sharing options...
iiStaticHD Posted April 7, 2012 Author Report Share Posted April 7, 2012 Have you read the installation directions that came with the USB Device and the Software disc? Tell me what it tells you to do? I got the Roxio Game Cap online here at the roxio website and when it was delivered to me there was no Software disc or Directions for the USB. Like what the video says it comes with the USB cable the Capture Device and the other wire it didnt say anything about the disc or instructions Link to comment Share on other sites More sharing options...
cdanteek Posted April 7, 2012 Report Share Posted April 7, 2012 I got the Roxio Game Cap online here at the roxio website and when it was delivered to me there was no Software disc or Directions for the USB. Like what the video says it comes with the USB cable the Capture Device and the other wire it didnt say anything about the disc or instructions Go back and read post #3! The Roxio Game Capture for consoles Software and USB Device is not a download, it is a physical delivery through the mail. So what did you download from Roxio's website? Link to comment Share on other sites More sharing options...
iiStaticHD Posted April 7, 2012 Author Report Share Posted April 7, 2012 i know its physical and i didnt download anything. I also didnt get it for 99.99 i got it for $70 Link to comment Share on other sites More sharing options...
cdanteek Posted April 7, 2012 Report Share Posted April 7, 2012 i know its physical and i didnt download anything. I also didnt get it for 99.99 i got it for $70 Did you buy this? It is a download from Roxio's website. Instead of this, Link to comment Share on other sites More sharing options...
iiStaticHD Posted April 7, 2012 Author Report Share Posted April 7, 2012 In XP, control Panel, Add Remove Programs or Vista/W-7 Start, Control Panel, Programs and Features. Do you show the two listings listings, Roxio Game Capture and ROXIO GAMECAP installed? Doesnt show that Link to comment Share on other sites More sharing options...
cdanteek Posted April 7, 2012 Report Share Posted April 7, 2012 Didnt download it. It was for the console i got it in a package for the mail And no instruction or disc in the package Did the package look like my second pic above? Showing the package it came in, the instructions, and the disc? Now in detail what exactly did you get in your package? Link to comment Share on other sites More sharing options...
iiStaticHD Posted April 7, 2012 Author Report Share Posted April 7, 2012 Looks likeWhat it came with This is what it is EXACTALLY Link to comment Share on other sites More sharing options...
iiStaticHD Posted April 7, 2012 Author Report Share Posted April 7, 2012 ??? Link to comment Share on other sites More sharing options...
cdanteek Posted April 7, 2012 Report Share Posted April 7, 2012 Looks likeWhat it came with This is what it is EXACTALLY Who/where did you buy it from? Link to comment Share on other sites More sharing options...
sknis Posted April 7, 2012 Report Share Posted April 7, 2012 ??? Go look back in the box that the hardware came with. Where did you buy it from Roxio or from Amazon or from someone on e-bay (or similar). Link to comment Share on other sites More sharing options...
iiStaticHD Posted April 7, 2012 Author Report Share Posted April 7, 2012 Go look back in the box that the hardware came with. Where did you buy it from Roxio or from Amazon or from someone on e-bay (or similar). I bought it from the roxio site http://www.roxio.com/enu/products/game-capture/console/overview.html I bought the $70 one Link to comment Share on other sites More sharing options...
cdanteek Posted April 7, 2012 Report Share Posted April 7, 2012 I bought it from the roxio site http://www.roxio.com/enu/products/game-capture/console/overview.html I bought the $70 one Then you need to call them and explain your problem! Please call 1-877-582-6735 (Monday - Friday, 9:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays) . Link to comment Share on other sites More sharing options...
iiStaticHD Posted April 8, 2012 Author Report Share Posted April 8, 2012 1 more thing do i need the disc for the Roxio Game Cap to work? If so will they send me a disc when i call them because i didnt get one in the package Link to comment Share on other sites More sharing options...
djskip316i Posted April 8, 2012 Report Share Posted April 8, 2012 1 more thing do i need the disc for the Roxio Game Cap to work? If so will they send me a disc when i call them because i didnt get one in the package Double check the packaging again , the software cd and instruction manual are found in the picture in the link below . http://kb.roxio.com/search.aspx?URL=/content/000007GC Link to comment Share on other sites More sharing options...
sknis Posted April 7, 2012 Report Share Posted April 7, 2012 how do i install the program Sorry, are you kidding? How old are you? How much computer experience do you have? Get a friend to help ! Ok, I calmed down a bit. If you plugged that device into the computer without having the software installed, you screwed it all up. You will need to uninstall the drivers that Windows installed. Get help! Link to comment Share on other sites More sharing options...
sknis Posted April 7, 2012 Report Share Posted April 7, 2012 When i try to install the software to my laptop is says i dont have a driver for it and i also didnt get a disk with my game cap.I bought it online from the roxio website WHAT SHOULD DO What about the hardware? What did you buy, the version that captures games that you play on the computer or the one that captures game from an XBox or other? Link to comment Share on other sites More sharing options...
cdanteek Posted April 7, 2012 Report Share Posted April 7, 2012 When i try to install the software to my laptop is says i dont have a driver for it and i also didnt get a disk with my game cap.I bought it online from the roxio website WHAT SHOULD DO Excuse me, the Roxio Game Capture for consoles doesn't come as a download because of the hardware, the delivery method is physical! So start over and don't leave out any important details like before. Link to comment Share on other sites More sharing options...
iiStaticHD Posted April 7, 2012 Author Report Share Posted April 7, 2012 o ok i got it fixed. but 1 more thing can you tell me how to install it because when i pluged it in to my laptop it just started an installation but it wasnt the one that says Roxio Game Cap it was just a white rectangle that says install and it doesnt show the icon Link to comment Share on other sites More sharing options...
grandpabruce Posted April 7, 2012 Report Share Posted April 7, 2012 o ok i got it fixed. but 1 more thing can you tell me how to install it because when i pluged it in to my laptop it just started an installation but it wasnt the one that says Roxio Game Cap it was just a white rectangle that says install and it doesnt show the icon You say that you bought it online from the Roxio website. Did they send you your Game Cap via UPS, FedEx, or the mail? Link to comment Share on other sites More sharing options...
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iiStaticHD
When i try to install the software to my laptop is says i dont have a driver for it and i also didnt get a disk with my game cap.I bought it online from the roxio website WHAT SHOULD DO
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