English Pensioner Posted April 15, 2012 Report Share Posted April 15, 2012 Using Creator 2011 with Windows 7 Trying to produce an iso file for a DVD from an mpg or avi file, the program get to near the end of the process and then produces the error message "Video Wave has stopped working. A problem caused the program to stop working correctly" I'm trying to make an iso file as I've wasted too many discs trying to burn them directly. Is this a known problem, if so what is the solution? I've tried re-installing the software but no change. Unless I can fix this, I see no reason for updating to Creator 2012, but will be forced to consider alternative software. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 15, 2012 Report Share Posted April 15, 2012 Other than 'don't work' you haven't supplied much useful info... While you dig up the details of your Project, try this - output it to a Folder Set rather than an ISO. Link to comment Share on other sites More sharing options...
English Pensioner Posted April 16, 2012 Author Report Share Posted April 16, 2012 The standard Windows message is all that I get when it stops working, which as you say, is of very little use. The progress panel shows Open Project (ticked) Encode Movies (ticked) Record Menus (ticked) Finish (blank) 97% complete Then the standard windows message appears The computer (Novotech) has an Intel Core i5 CPU 2.8 GHz, 4 GB RAM 64 bit, Windows 7 Home Premium. I've just tried to make a folder set, that worked OK But I don't know how to burn a folder set to disc - I read that the files have to be burnt in a particular order and can't simply be copied to the disc. Normally, I make an iso file, and then run it using "Virtual Clone Drive". If this works OK, I then burn the disc from the iso. The file incidentally was an off air film recorded on my Topfield PVR and edited to remove the ads. Link to comment Share on other sites More sharing options...
sknis Posted April 16, 2012 Report Share Posted April 16, 2012 The standard Windows message is all that I get when it stops working, which as you say, is of very little use. The progress panel shows Open Project (ticked) Encode Movies (ticked) Record Menus (ticked) Finish (blank) 97% complete Then the standard windows message appears The computer (Novotech) has an Intel Core i5 CPU 2.8 GHz, 4 GB RAM 64 bit, Windows 7 Home Premium. I've just tried to make a folder set, that worked OK But I don't know how to burn a folder set to disc - I read that the files have to be burnt in a particular order and can't simply be copied to the disc. Normally, I make an iso file, and then run it using "Virtual Clone Drive". If this works OK, I then burn the disc from the iso. The file incidentally was an off air film recorded on my Topfield PVR and edited to remove the ads. Use Video Copy and Convert to burn that folder set to a DVD. Use the Copy part of it. On the left select the folder and on the right, the destimnation. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 16, 2012 Report Share Posted April 16, 2012 Use Video Copy and Convert to burn that folder set to a DVD. Use the Copy part of it. On the left select the folder and on the right, the destimnation. I prefer the Burn Data Disc, under Data (but that's just me) Link to comment Share on other sites More sharing options...
cdanteek Posted April 16, 2012 Report Share Posted April 16, 2012 I prefer the Burn Data Disc, under Data (but that's just me) You add the folder set to Burn Data Disc add Folders? Well, when I do it your way under Burn Data Disc. I get a folder 'New Folder', then two sub folders, ROXIOPLSMA and VIDEO_TS. It locks Cyberlink Power DVD up and have to end task to unlock the program and PC. Sometimes I get a illegal Navigation Error. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 17, 2012 Report Share Posted April 17, 2012 I have no idea how you came up with that It should be as easy as: Link to comment Share on other sites More sharing options...
cdanteek Posted April 17, 2012 Report Share Posted April 17, 2012 Your adding the video_ts folder. Burn Data Disc doesn't author a DVD Video disc correctly. That's why Roxio calls it Burn Data Disc. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 17, 2012 Report Share Posted April 17, 2012 You are mistaken... Been using it for DVD's, since Roxio broke Creator Classic in EMC 9! (of course in EMC 10 it was Data Disc) I also use BDD to burn all of my BD & AVCHD dics... So I would conclude that it works just fine Link to comment Share on other sites More sharing options...
cdanteek Posted April 17, 2012 Report Share Posted April 17, 2012 You are mistaken... Been using it for DVD's, since Roxio broke Creator Classic in EMC 9! (of course in EMC 10 it was Data Disc) I also use BDD to burn all of my BD & AVCHD dics... So I would conclude that it works just fine I'm not mistaken about anything, you are! Your way 'Burn Data Disc' doesn't author a DVD Video disc correctly. Just because you use it and it works for you doesn't make it correct or mean it will work for everyone else. Link to comment Share on other sites More sharing options...
malatekid Posted April 17, 2012 Report Share Posted April 17, 2012 Just an observation: The Video_TS folder is in the root in Jim's case, and in a child folder (subfolder) in cd's case. Could that be a reason as to the playability/nonplayability(or error) of each one? If I get the chance tonight, I will try the BDD and report back with my result. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted April 17, 2012 Report Share Posted April 17, 2012 I'm not mistaken about anything, you are! Your way 'Burn Data Disc' doesn't author a DVD Video disc correctly. Just because you use it and it works for you doesn't make it correct or mean it will work for everyone else. OK your in one of those moods today... I'm done here, I won't waste anymore time proving what everyone else knows to be true Link to comment Share on other sites More sharing options...
English Pensioner Posted April 18, 2012 Author Report Share Posted April 18, 2012 Thanks for all the comments. I've now managed to make an iso file using the folder set, and then burn the iso file to a disc. Making a folder set also gives me the chance to remove the Roxioplasma folder which isn't required. I prefer to make an iso file as I can then archive it on an external hard drive so it is readily available to make another disc if needed. Link to comment Share on other sites More sharing options...
Question
English Pensioner
Using Creator 2011 with Windows 7
Trying to produce an iso file for a DVD from an mpg or avi file, the program get to near the end of the process and then produces the error message
"Video Wave has stopped working.
A problem caused the program to stop working correctly"
I'm trying to make an iso file as I've wasted too many discs trying to burn them directly.
Is this a known problem, if so what is the solution?
I've tried re-installing the software but no change.
Unless I can fix this, I see no reason for updating to Creator 2012, but will be forced to consider alternative software.
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