Videowave Crashes Only When Adding Mkv Blu-Ray Video

[CorvairShaggy]

My system is a custom built Amd Phenom II X4 3.2 GHz, 8 Gig DDR3 RAM, plenty of hard drive space, ATI Dual-DVI out HD3600 Series (weak, I know). Running Windows 7 64-bit. Have latest drivers, DirectX, etc. (dxdiag says I have the latest directx 11, but if I remember correctly the video card is only compatible up to 10, but requirements for Roxio 2012 is only 9, so should be good).

 

If I build a standard DVD and add files, it works just fine. Problem is I can create a Blu-Ray project with intro video (mpeg2), multiple submenus, background changes, menu audio, etc. BUT, when I go to add new movie and I open the folder I have the MKV video files in (only 6 files in folder), it usually crashes while loading the thumbnail views, ot it will just completely kick-out of the program. I have tried software and video rendering, with no success. If I go and add an AVI or some other kind of non-bluray video, it will add just fine. Also, once it crashes, it will keep crashing, but if I reboot and go and add the file, it will add 1, but then it will crash on the next time I add a file, and will keep crashing until I reboot. Does not matter if I do a new project and add the video first thing, or if I open my saved menu project. I guess I could add the videos one at a time and save the project, reboot and add again, but I would have to reboot about 30 times before I get the disc built, then who knows if it will actualy recode and burn. Any thoughts???

[Jim_Hardin]

Convert it to something else...

 

If everything else works except those files, something in the files is causing the problem

[cdanteek]

My system is a custom built Amd Phenom II X4 3.2 GHz, 8 Gig DDR3 RAM, plenty of hard drive space, ATI Dual-DVI out HD3600 Series (weak, I know). Running Windows 7 64-bit. Have latest drivers, DirectX, etc. (dxdiag says I have the latest directx 11, but if I remember correctly the video card is only compatible up to 10, but requirements for Roxio 2012 is only 9, so should be good).

 

If I build a standard DVD and add files, it works just fine. Problem is I can create a Blu-Ray project with intro video (mpeg2), multiple submenus, background changes, menu audio, etc. BUT, when I go to add new movie and I open the folder I have the MKV video files in (only 6 files in folder), it usually crashes while loading the thumbnail views, ot it will just completely kick-out of the program. I have tried software and video rendering, with no success. If I go and add an AVI or some other kind of non-bluray video, it will add just fine. Also, once it crashes, it will keep crashing, but if I reboot and go and add the file, it will add 1, but then it will crash on the next time I add a file, and will keep crashing until I reboot. Does not matter if I do a new project and add the video first thing, or if I open my saved menu project. I guess I could add the videos one at a time and save the project, reboot and add again, but I would have to reboot about 30 times before I get the disc built, then who knows if it will actualy recode and burn. Any thoughts???

 

 

 

Post a small sample file/s of those MKV video files at upfordown, so we can play with it.

 

http://www.upfordown.com/

 

Then post the link here...

[Jason@Corel]

Try TSmuxerGui.

 

It will separate (ie demux) the audio and video streams and place it inside a new container (like .TS)

 

I do this for mkv files so i can use them in Video Studio.

[cdanteek]

I can load mkv video files in C2012 with no crash.

 

Why I would like the OP's MKV video file sample so I could play with it.

[CorvairShaggy]

OK I played around with it, and used another MKV file that I have. Single file in single folder. Using the basic menu system, I made a blu-ray, and it said it was succesful. When I put it in my LG Player, it gives disc error and spits it out. If I use Nero Video 11 using the same file, it burns and works perfectly. Also, with Roxio 12, If I create a new blu-ray project, create several sub-menus, change menu background/audio, add slideshow pictures, it will burn succesful, but again it gives the disc read error on the player. I have not tried the discs on another bluray player, but just seems weird that Nero 11 will work perfect, but so far I have been unsuccesful in getting Roxio to work for a blu-ray. I really like Roxio's menu building system (with sub-menus), which is something that Nero lacks, as well as Xillisoft and other blu-ray burning software. So, I would like to get Roxio to work unless someone knows of another Blu-ray software that has a good menu with submenu creation.

Thanks!

[Jim_Hardin]

There is no such thing as 'Roxio 12'... There is a Creator 2012 which consists of 'Version 13' modules Use the proper names so we don't get more confused than we already are

 

Generally speaking, the majority of us NEVER burn directly to disc with any complex Project

 

We burn either to an ISO file or a Folder Set, then use Burn Data Disc or Video Copy and Convert to burn that to the actual disc! (my personal favorites are Folder & BDD)

 

It just works!

 

When you burn directly to disc there is a lot going on and it proves to be Hit or Miss... 'Miss' is frustrating But the other methods seem to work about 99.99% of the time.