When I drag the update icon to my Applications folder, first I get a message that it is replacing a new version (my current version is 10.0.8) and do I want to replace it. When I click yes, it starts copying but then tells me the "operation can't be completed because some items had to be skipped" and then gives me instructions on how to check info and unlock the items (I'm attaching a screen shot). I have no clue how to proceed. Thanks.
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Ellenann
When I drag the update icon to my Applications folder, first I get a message that it is replacing a new version (my current version is 10.0.8) and do I want to replace it. When I click yes, it starts copying but then tells me the "operation can't be completed because some items had to be skipped" and then gives me instructions on how to check info and unlock the items (I'm attaching a screen shot). I have no clue how to proceed. Thanks.
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